Mint 19 crashes

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JQL
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Mint 19 crashes

Post by JQL »

Me too.

It's happening after the update on 19 and 18 both on VMs
<moderator on>
Split off from this thread: Mint 19.1 crashes
</moderator off>
Regards,
John

JQL
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Re: Mint 19 crashes

Post by JQL »

I've been doing some premilimary testing on which update package or packages is/are causing the problems with Mint in 19.1 and 18.1 on my VMs. The main problem is: Cinnamon continually crashing. A minor problem is the grub bootloader always being displayed on start up.

I've narrowed it down to 5 packages:
  1. Linux kernel 4.15.0.45.47 - 4.15.0.45.47 - Tested OK
  2. linux-libc-dev - 4.15.0-45.48 - Tested OK
  3. grub2 - 2.02-2ubuntu8.10
  4. mesa - 18.2.2-0ubuntu1~18.04.1
  5. ubuntu-drivers-common - 1.0.5.2.2
Reading the descriptions the last one (ubuntu-drivers-common - 1.0.5.2.2) seems the most likely candidate for cinnamon crashing as it contains NVIDIA Drivers. You get no prizes for which is probably causing the Grub bootloader problem :).

As it's getting rather late, I'm off to bed and will test further in the morning.

EDITED: Linux kernel 4.15.0.45.47 - 4.15.0.45.47 and linux-libc-dev - 4.15.0-45.48 are OK, so we're down to 3 out of the original 96 updates...
Regards,
John

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karlchen
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Re: Mint 19 crashes

Post by karlchen »

Hello, JQL.

My bet will be on a group of updates, which Update Manager grouped together as "mesa".
I will have to switch over to Mint 19 in order to provide the exact list of updated packages; yet, I suspect it may be related to updated mesa-vdpau-drivers, which I am pretty sure to have spotted in the long list of mesa updates.

Unless you have created a Timeshift backup before installing the updates, chances of rolling back may be pretty low. It would mean manually forcing each and every software package back to the version which it had before the update. This can be done in Synaptic Package Manager e.g.

It should be possible to get the exact packages names and versions (from - to) from
+ file /var/log/dpkg.log or
+ the history inside Synaptic or
+ the update history inside Update Manager

I understand that the updated packages, which are got from the Ubuntu repos, like mesa or grub2 e.g., are the same for Mint 19 and Mint 19.1.
I have not seen any such updates come in for Mint 18.x. No grub update, no mesa update on Mint 18.x during the past few days.
So in case you experience crashes on Mint 18, they cannot be attributed to mesa updates. Must be something different.

Regards,
Karl
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Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

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karlchen
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Re: Mint 19 crashes

Post by karlchen »

Hello, JQL.

The thread starter data-j reports that after upgrading from Mint 19 Cinnamon to Mint 19.1 Cinnamon, he installed a temperature applet.
Ever since there are 2 operations when his Cinnamon crashes:
+ running Youtube videos fullscreen
+ using the temperature applet.
data-j wrote:
Fri Feb 01, 2019 2:14 am
I just upgraded my Mint 19 to Mint 19.1 yesterday and now I am having a crash when I watch a YouTube video full screen.
Another piece of info is that my temperature desklet shows on the top reading called "Package ID 0: 83F degs" and then it crashes.
This never happened with 19.0
You have not mentioned either of these 2 factors, when stating you were affected as well.
You, like me, have not upgraded from Mint 19 Cinnamon to Mint 19.1 Cinnamon.
You have not mentioned any temperature applet, which makes your Cinnamon crash.

Therefore, I wonder a bit, whether you are really affected by the same root cause(s) like data-j.
Also I wonder a bit what the symptoms in your case are. What precisely crashes under which circumstances.
No need to stress that on my Mint 19 Cinnamon I can run Youtube videos fullscreen without my Cinnamon crashing and without my whole system crashing an shutting down. Just did so and switched from fullscreen video back to normal mode in order to be able to type this post.

Best regards,
Karl
--
P.S.:
Below find my system specifications as reported by inxi. Also find my update history as logged by Synaptic.
Both are provided to give some technical details which permit comparing to them and identify differences, which might be relevant to the problem, which you experience.

Code: Select all

karl@unimatrix0 ~ $ inxi -Fxz
System:    Host: unimatrix0 Kernel: 4.15.0-45-generic i686 bits: 32 compiler: gcc v: 7.3.0 Desktop: Cinnamon 3.8.9 
           Distro: Linux Mint 19 Tara base: Ubuntu 18.04 bionic 
Machine:   Type: Desktop Mobo: N/A model: N/A serial: <filter> BIOS: American Megatrends v: 080015 date: 10/09/2009 
CPU:       Topology: Dual Core model: Intel Atom 330 bits: 64 type: MT MCP arch: Bonnell rev: 2 L2 cache: 512 KiB 
           flags: lm nx pae sse sse2 sse3 ssse3 bogomips: 12800 
           Speed: 1608 MHz min/max: N/A Core speeds (MHz): 1: 1608 2: 1600 3: 1601 4: 1600 
Graphics:  Device-1: NVIDIA ION VGA vendor: ZOTAC driver: nouveau v: kernel bus ID: 03:00.0 
           Display: x11 server: X.Org 1.19.6 driver: nouveau unloaded: fbdev,modesetting,vesa resolution: 1280x1024~60Hz 
           OpenGL: renderer: NVAC v: 3.3 Mesa 18.2.2 direct render: Yes 
Audio:     Device-1: NVIDIA MCP79 High Definition Audio driver: snd_hda_intel v: kernel bus ID: 00:08.0 
           Sound Server: ALSA v: k4.15.0-45-generic 
Network:   Device-1: NVIDIA MCP79 Ethernet vendor: ZOTAC driver: forcedeth v: kernel port: d080 bus ID: 00:0a.0 
           IF: eth0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros AR9285 Wireless Network Adapter vendor: AzureWave AW-NE785 / AW-NE785H 802.11bgn 
           driver: ath9k v: kernel port: ec00 bus ID: 04:00.0 
           IF: wlan0 state: up mac: <filter> 
Drives:    Local Storage: total: 149.05 GiB used: 12.37 GiB (8.3%) 
           ID-1: /dev/sda vendor: Samsung model: HM160HI size: 149.05 GiB 
Partition: ID-1: / size: 47.12 GiB used: 12.36 GiB (26.2%) fs: ext4 dev: /dev/sda6 
           ID-2: swap-1 size: 5.05 GiB used: 2.5 MiB (0.0%) fs: swap dev: /dev/sda5 
Sensors:   System Temperatures: cpu: 84.0 C mobo: N/A gpu: nouveau temp: 61 C 
           Fan Speeds (RPM): N/A 
Info:      Processes: 211 Uptime: 50m Memory: 1.71 GiB used: 693.7 MiB (39.5%) Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 
           Shell: bash v: 4.4.19 inxi: 3.0.30

Code: Select all

Commit Log for Sat Feb  2 12:12:13 2019


Die folgenden Pakete wurden aktualisiert: - The following packages have been updated:
apt (1.6.6ubuntu0.1) to 1.6.8
apt-transport-https (1.6.6ubuntu0.1) to 1.6.8
apt-utils (1.6.6ubuntu0.1) to 1.6.8
avahi-autoipd (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
avahi-daemon (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
avahi-utils (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
grub-common (2.02-2ubuntu8.9) to 2.02-2ubuntu8.10
grub-pc (2.02-2ubuntu8.9) to 2.02-2ubuntu8.10
grub-pc-bin (2.02-2ubuntu8.9) to 2.02-2ubuntu8.10
grub2-common (2.02-2ubuntu8.9) to 2.02-2ubuntu8.10
kmod (24-1ubuntu3.1) to 24-1ubuntu3.2
libapt-inst2.0 (1.6.6ubuntu0.1) to 1.6.8
libapt-pkg5.0 (1.6.6ubuntu0.1) to 1.6.8
libavahi-client-dev (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-client3 (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-common-data (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-common-dev (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-common3 (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-core7 (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libavahi-glib1 (0.7-3.1ubuntu1.1) to 0.7-3.1ubuntu1.2
libcairo-gobject2 (1.15.10-2) to 1.15.10-2ubuntu0.1
libcairo2 (1.15.10-2) to 1.15.10-2ubuntu0.1
libdrm-amdgpu1 (2.4.91-2) to 2.4.95-1~18.04.1
libdrm-common (2.4.91-2) to 2.4.95-1~18.04.1
libdrm-intel1 (2.4.91-2) to 2.4.95-1~18.04.1
libdrm-nouveau2 (2.4.91-2) to 2.4.95-1~18.04.1
libdrm-radeon1 (2.4.91-2) to 2.4.95-1~18.04.1
libdrm2 (2.4.91-2) to 2.4.95-1~18.04.1
libegl-mesa0 (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libegl1-mesa (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libgbm1 (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libgl1-mesa-dri (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libgl1-mesa-glx (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libglapi-mesa (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libgles2-mesa (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libglx-mesa0 (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libkmod2 (24-1ubuntu3.1) to 24-1ubuntu3.2
libosmesa6 (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libwayland-client0 (1.14.0-2) to 1.16.0-1ubuntu1.1~18.04.1
libwayland-cursor0 (1.14.0-2) to 1.16.0-1ubuntu1.1~18.04.1
libwayland-egl1-mesa (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
libwayland-server0 (1.14.0-2) to 1.16.0-1ubuntu1.1~18.04.1
libxatracker2 (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
linux-generic (4.15.0.44.46) to 4.15.0.45.47
linux-headers-generic (4.15.0.44.46) to 4.15.0.45.47
linux-image-generic (4.15.0.44.46) to 4.15.0.45.47
linux-libc-dev (4.15.0-44.47) to 4.15.0-45.48
mesa-va-drivers (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
mesa-vdpau-drivers (18.0.5-0ubuntu0~18.04.1) to 18.2.2-0ubuntu1~18.04.1
module-init-tools (24-1ubuntu3.1) to 24-1ubuntu3.2
openjdk-8-jre (8u191-b12-0ubuntu0.18.04.1) to 8u191-b12-2ubuntu0.18.04.1
openjdk-8-jre-headless (8u191-b12-0ubuntu0.18.04.1) to 8u191-b12-2ubuntu0.18.04.1
python3-distupgrade (1:18.04.29) to 1:18.04.30
python3-update-manager (1:18.04.11.8) to 1:18.04.11.9
snapd (2.34.2+18.04) to 2.37.1+18.04
tar (1.29b-2) to 1.29b-2ubuntu0.1
thermald (1.7.0-5ubuntu1) to 1.7.0-5ubuntu2
ubuntu-release-upgrader-core (1:18.04.29) to 1:18.04.30
update-manager-core (1:18.04.11.8) to 1:18.04.11.9
update-notifier-common (3.192.1.4) to 3.192.1.5

Die folgenden Pakete wurden installiert: - The following packages have been installed:
libllvm7 (1:7-3~ubuntu0.18.04.1)
libwayland-egl1 (1.16.0-1ubuntu1.1~18.04.1)
linux-headers-4.15.0-45 (4.15.0-45.48)
linux-headers-4.15.0-45-generic (4.15.0-45.48)
linux-image-4.15.0-45-generic (4.15.0-45.48)
linux-modules-4.15.0-45-generic (4.15.0-45.48)
linux-modules-extra-4.15.0-45-generic (4.15.0-45.48)
Image
Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

JQL
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Re: Mint 19 crashes

Post by JQL »

On mine I can't as Cinnamon crashes on load and crashes everytime reload is pressed.
Regards,
John

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karlchen
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Re: Mint 19 crashes

Post by karlchen »

Hello, JQL.

I assume you had not updated your Timeshift backups, before installing the software updates, which now prevent Cinnamon from starting up on your Mint 19.
Is this assumption correct?
I ask, because if you could revert your system to the day before the updates, then it would be possible to inspect the complete list of updates, which Update Manager will offer again for installation. - Of course, this time you would not install them. At least not before it has been determined which update is / which updates are responsible for the problems which you currently experience.

In case you cannot revert to before the updates, it might be helpful to inspect certain logfiles on your Mint 19 in order to find out why Cinnamon crashes.
Do you read an error message, when your Cinnamon crashes?
Do you get as far as the login screen?
What happens once you confirm your login credentials?

Logiles which might hold relevant entries:
  • Cinnamon logfile glass.log: $HOME/.cinnamon/glass.log
  • $HOME/.xsession-errors
  • /var/log/syslog and /var/log/syslog.1
You might login on one of the 6 pseudo console monitors tty1 to tty6 using your normal user credentials, i.e. username and password.
When the graphical login screen appears, switch to pseudo terminal tty1 by pressing <ctrl><alt><F1>.
You will be prompted to enter your username. Type your username and press the enter key.
Next you will be prompted to enter your password. Type your password and press the enter key. - Note: while you type your password, their will be no visible feedback, no *** e.g. Type it blindly and press enter.
You could the copy the 3 files, named above to a USB pendrive.
With the help of such a USB pendrive you would be able to transfer the files from the machine, which you use to post here, as attachments. As the forum software does not accept every file type and no very large files, you should zip the files before attaching them to a post here.

Best regards,
Karl
Image
Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

JQL
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Re: Mint 19 crashes

Post by JQL »

I have TimeShift and it is working fine as I'm using it to test the packages.

FYI it is the mesa - 18.2.2-0ubuntu1~18.04.1 package which is causing the problem. I would strongly recommend that it is not installed.

Just used TimeShift to rollback so everything is A-OK again...

There'll be a video on YouTube about it in an hour or so...
Regards,
John

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AZgl1500
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Re: Mint 19 crashes

Post by AZgl1500 »

I am running 18.3 Cinnamon.

I have a crontab job that runs daily at noon, it applies all available updates ( except kernels ) w/o me having to do anything.

I also have Timeshift set to run a Daily backup at 2 pm, and it keeps 5 Daily backups.

So far, it has been almost a year since I decided to do it this way, and there has never been a problem with Cinnamon running for me.

The laptop is never powered down for daily use, I just close the open applications, and then close the lid.

It has always opened up, ready to go and so far, works just fine.
Linux Mint 19.3 Cinnamon

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karlchen
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Re: Mint 19 crashes

Post by karlchen »

Hello, JQL.

Glad to learn that your system is back to life, thanks to Timeshift.
About the mesa 18.2.2-0ubuntu1~18.04.1 package:
It is not a single package. It is a group of mesa related packages.

You could check in my previous post above, where I had posted the Synaptic history log created during the most recent software update.
There are quite a lot of software packages with the string "mesa" in their names. All these packages and a few more, which do not have "mesa" in their names, are all together what Update Manager presents as "mesa 18.2.2-0ubuntu1~18.04.1".
The list of packages might even be longer on your machine, in case you use a 64-bit edition of Mint 19, whereas mine is 32-bit only.

All these "mesa" packages have been updated to 18.2.2-0ubuntu1-18.04.1 on my Mint 19 Cinnamon 32-bit.
My Mint 19 Cinnamon 32-bit does not experience any problems. - Yes, it has been rebooted after the update, more than once. It always comes up properly and does not exhibit any negative symptoms.

Therefore it might be helpful if you could post an inxi -Fxz report. This is why I had posted mine, as something to compare to. There must be a relevant difference. Could it be that your system has got an NVidia graphics card and that it uses the proprietary NVidia graphics driver? - Mine has got an onboard NVidia chip and uses the open source driver nouveau.

Best regards,
Karl
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Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

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karlchen
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Re: Mint 19 crashes

Post by karlchen »

Hello, AZgl1500.
AZgl1500 wrote:
Sun Feb 03, 2019 10:13 am
I am running 18.3 Cinnamon.
To the best of my knowledge, the mesa update in question has so far only been offerend to users of Mint 19.x (based on Ubuntu 18.04.1).
Our good old Mint 18.x systems (based on Ubuntu 16.04.5) have not received any mesa updates for quite a while.

Best regards,
Karl
Image
Linux Mint 19.2 64-bit Cinnamon, Total Commander 9.22a 64-bit
Haß gleicht einer Krankheit, dem Miserere, wo man vorne herausgibt, was eigentlich hinten wegsollte. (Goethe)

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