[ Solved ] Thunderbird -- Sent folder disappeared

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jbh911
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[ Solved ] Thunderbird -- Sent folder disappeared

Post by jbh911 » Sat Apr 13, 2019 6:13 am

Early in April I needed to review and email I'd sent and discovered I had NO Sent emails as all!
I'm not in the habit of turning back to Sent emails, hence I've got no idea how long this situation has been present.
However I did not that Thunderbird was updated on 29 March 2019.
I've been able to establish, after lots of strange error messages and much stuffing around a workaround via Local Folders, a Sent folder for my 2nd email account with the same ISP.
I'm currently using POP3 email account and would like to get things back to normal.
Suggestions to achieve this would be appreciated.
:shock:
Last edited by jbh911 on Sun Apr 14, 2019 6:34 am, edited 2 times in total.

deepakdeshp
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Re: Thunderbird -- Sent folder disappearing

Post by deepakdeshp » Sat Apr 13, 2019 6:39 am

You may have put it into another folder. Folder having subfolders has an arrow mark against it. Expand and check such folders for the subfolders
Last edited by Moem on Sun Apr 14, 2019 6:37 am, edited 1 time in total.
Reason: Distracting typo is distracting.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
Regards,
Deepak

I am using Mint 19.2 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

jbh911
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Re: Thunderbird -- Sent folder disappeared

Post by jbh911 » Sat Apr 13, 2019 8:17 pm

Thunderbird pop accounts (2) has been original since LM 17 Mate was installed and Sent folders were part and receiving a Sent copy of emails sent from both accounts
The Sent folder wasn't shifted by me, it just disappeared along with it's contents in early April 2019.
I established a "Sent" folder, a normal folder icon not the normal Sent folder icon, in the account but a copy of sent emails wouldn't there. I was receiving a message:
"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors.
You can retry or save the message locally to Local Folders/Sent-(email address)"
I used that advise and established a Local Folders/Sent-(email address) and am using that as a workaround.
I'm thinking of changing to IMAP accounts but am reluctant until I get this disappearing Sent folder sorted.
:)

jbh911
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Re: Thunderbird -- Sent folder disappeared

Post by jbh911 » Sun Apr 14, 2019 6:34 am

An update: Have successfully deleted and re-established the problem account and the Send folder has returned. All good, but wondering why it took the 3rd delete & restoration to get it all good! :? :lol:

cliffcoggin
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Re: [ Solved ] Thunderbird -- Sent folder disappeared

Post by cliffcoggin » Sun Apr 14, 2019 6:19 pm

It is very possible to move folders or files inadvertently into another folder, and unless you notice at the time it may seem that it has simply disappeared. I have done it several times while typing, though I don't know what particular keystrokes were involved, but I have always been able to find the missing file or folder.
Cliff Coggin
Mint 18.3 Cinnamon

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