Linux mint wakeup problem

[Mizar]

Hi all. I'm very new with linux so could you help me solve one problem please? Sometimes when i'm opening my laptop's lid mint doesn't wake up. The only thing that i can do - shut down laptop with power button and the start it again. As i can understand tehre is not only display problem, because i have several web based services and they stops too. I have Linux Mint 19 Tara, xfce edition. In the power manager i set "When laptop closed" option to "switch off display". Do you have any ideas what happens and how can i fix it? Thank you

[MrEen]

Hi Mizar.

I can't help solve the actual issue, but there may be a workaround. The next time it happens, just blindly type your password and hit Enter and see if that gets you back up and running.

I'm sure others will have better ideas.

Good luck.

[Mizar]

Hi Mizar.

I can't help solve the actual issue, but there may be a workaround. The next time it happens, just blindly type your password and hit Enter and see if that gets you back up and running.

I'm sure others will have better ideas.

Good luck.

Hi MrEen,

Thank you for the answer, i already tried this - no reaction from the laptop

[Mizar]

Hi all,

Amy ideas

[Mizar]

What laptop is it? Does it have a dedicated hotkey for wakeup?

Some (older) laptops also have a switch at the back panel. My old Thinkpad X61 had one.

Hi Ottavio

The laptop is Lenovo B50-10 and this model doesn't has any wakeup hotkeys. Usually laptop wakes up when i open lid. But about 1 case of 30 when i open the lid the laptop doesn't wake up

[Mizar]

Hi all,

Any help please?

[Mizar]

Anyone?? It still happens. Any idea how to fix it?

[Paul T.]

I have a Lenovo G710 laptop with a seperate Nvidia GeForce graphics chip, I used to have the same problem and discovered it was the Nvidia graphics driver causing the problem, I changed a setting (can't remember where) so it defaulted to the onboard graphics chip not the GeForce.

[Mizar]

Hi Paul, Ottavio

Thank you for the answers, will check drivers and logs when it happens again

[Mizar]

Next time it happens, check the file /var/log/messages.1 for occurrences of "wake".

On my system:

Code: Select all

$ grep wake  /var/log/messages.1|tail 
May 26 20:25:38 e130 kernel: [12380.901399] ehci-pci 0000:00:1d.0: System wakeup disabled by ACPI
May 26 20:25:38 e130 kernel: [12380.902030] xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI
May 26 20:25:38 e130 kernel: [12381.034781] rtc_cmos 00:01: System wakeup disabled by ACPI
May 26 20:25:41 e130 NetworkManager[838]: <info>  [1558898741.0722] manager: wake requested (sleeping: yes  enabled: yes)
May 27 08:44:06 e130 kernel: [23393.877011] ehci-pci 0000:00:1d.0: System wakeup enabled by ACPI
May 27 08:44:06 e130 kernel: [23393.877553] xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
May 27 08:44:06 e130 kernel: [23394.129235] ehci-pci 0000:00:1d.0: System wakeup disabled by ACPI
May 27 08:44:06 e130 kernel: [23394.129859] xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI
May 27 08:44:06 e130 kernel: [23394.375015] rtc_cmos 00:01: System wakeup disabled by ACPI
May 27 08:44:09 e130 NetworkManager[838]: <info>  [1558943049.0464] manager: wake requested (sleeping: yes  enabled: yes)
oc@e130:~/test-linux-essentials$ 

Hi Ottavio,

I just checked and i can't find "messages" in the /var/log. Do you know how it can happens and where i can find wake up logs?

Thank you

[Mizar]

Because I use LMDE and that still uses /var/log/messages.

Try /var/log/syslog1

Hi Ottavio,

I has checked logs and there are no occurrences of "wake". I checked logs and i can't see anything strange here. Just regular logs and then system just stops to write logs. Do you have any idea what can happens here?

[Mizar]

syslog1 is the old log. You need to look at that after the crash and after the laptop has rebooted. I can't tell you more because I don't know what caused the crash, but if anything happened, it must be there and it must be in the last lines.

Hi Ottavio. Sorry for the late answer, but laptop worked about 1 month without any problems

The last strings in the log was:
Jul 20 00:10:12 mizar-Lenovo-B50-10 systemd[1]: Stopping Make remote CUPS printers available locally...
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopped Make remote CUPS printers available locally.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler...
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopped CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Closed CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Listening on CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopped CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Started CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Started CUPS Scheduler.
Jul 20 00:10:13 mizar-Lenovo-B50-10 systemd[1]: Started Make remote CUPS printers available locally.

Do you have any idea what it means and how to fix it?

Thank you

[Spearmint2]

Is this a dual boot computer? If not, my guess is the lid switch has become defective while using linux and would do the same if running windows too.

[Mizar]

You need to read into the old log if and after the crash has occurred. If no crash has occurred in the last month, there's no way you can take anything from there.

Hi Ottavio, yes the crash has occurred several days ago and this is the log after this crush

[Mizar]

Is this a dual boot computer? If not, my guess is the lid switch has become defective while using linux and would do the same if running windows too.

Hi Spearmint. Yes, this is dual boot pc. I didn't run windows after installation of linux. Is dual boot a problem?

[Spearmint2]

I posted a reply and it failed to show up.

In short, I pointed out you might need to follow same path as some HP users have, and disable ACPI during boot process. It seems that is interfering.

[Mizar]

I posted a reply and it failed to show up.

In short, I pointed out you might need to follow same path as some HP users have, and disable ACPI during boot process. It seems that is interfering.

Hi Spearmint,

I know that this is strange, but i can't boot Linux with acpi=off. I had boot screen (linux mint logo) for more then 30 minutes and then reboot it without this option. I tried to google it - but in all cases that i found acpi=off only helped to boot, but never lead to some boot problems. Do you know what it can be? I am really surprised

Thanks

[Spearmint2]

I believe they were disabling ACPI in the computer's BIOS.

[Mizar]

Hi all, i reinstalled my Mint and this time i deleted dual boot. It works without any problems about 1 week and the i faced with the same problem as before.

In the logs i can see this

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Dec 15 00:08:27 mizar-Lenovo-B50-10 anacron[19252]: Job `cron.daily' started
Dec 15 00:08:27 mizar-Lenovo-B50-10 anacron[19275]: Updated timestamp for job `cron.daily' to 2019-12-15
Dec 15 00:08:30 mizar-Lenovo-B50-10 cracklib: no dictionary update necessary.
Dec 15 00:08:31 mizar-Lenovo-B50-10 systemd[1]: Stopping Make remote CUPS printers available locally...
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopped Make remote CUPS printers available locally.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler...
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopped CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Closed CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Listening on CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopped CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Stopping CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Started CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Started CUPS Scheduler.
Dec 15 00:08:32 mizar-Lenovo-B50-10 systemd[1]: Started Make remote CUPS printers available locally.

If i understand it correctly - there are some problem with updating timestamp for the one of jobs, but i'm not sure that my understanding is correct. Will be grateful for any help.

P.S. Mint version is Linux Mint 19 Tara

Thanks,
Mizar

[Spearmint2]

It worked a week, then problems again. Sounds more like a hardware problem. Is that a Seagate HDD? Checked the SMART values on it using DISKS program? Could be bad sectors in drive increasing.