Linux Mint Support
Posted: Mon Jul 01, 2019 12:24 pm
I have been checking with the authors of some security software providers for compatibility with Linx Mint before I change my OS from Win 7 to Mint, and I got this interesting response to my inquiry from ESET, They told me about the ESET software for Linux but also included the statement that support for Linux Mint will be ending soon! See the following transcript: ----------------------------------------------------------
Date: 2019-07-01 08:52:08 PDT
To: All Customers
From: Bomgar
A secure, encrypted connection has been established.
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Date: 2019-07-01 08:52:08 PDT
To: All Customers
From: Bomgar
Your support representative will be with you shortly. This session may be recorded for quality assurance.
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Date: 2019-07-01 08:52:16 PDT
To: All Customers
From: Bomgar
This session has been transferred to Adrian A..
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Date: 2019-07-01 08:52:22 PDT
To: Everyone
From: Adrian A.
Thank you for contacting ESET Technical Support in San Diego, my name is Adrian A. Please allow me a moment to review the information you have provided.
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Date: 2019-07-01 08:53:59 PDT
To: Everyone
From: Adrian A.
Yes, here is the download link: https://www.eset.com/us/download/home/#linux
Use your username and password when prompted to activate.
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Date: 2019-07-01 08:54:11 PDT
To: Everyone
From: Adrian A.
Please keep in mind that Linux Mint support is ending soon.
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Date: 2019-07-01 08:54:26 PDT
To: Everyone
From: Adrian A.
Is there any thing else I can help you with?
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Date: 2019-07-01 08:54:52 PDT
To: Everyone
From: K A
Thank you, When you say thqat Mint support is ending soon you mean support from ESET?
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Date: 2019-07-01 08:55:32 PDT
To: Everyone
From: Adrian A.
I am sorry, no, from Linux Mint development team.
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Date: 2019-07-01 08:56:55 PDT
To: Everyone
From: K A
Oh I see. I didnt see any mention of that on their web site I will explore further!! Thanks again
----------------------------------------------------------
Date: 2019-07-01 08:57:15 PDT
To: Everyone
From: Adrian A.
You are welcome, Thank you for choosing ESET. It was a pleasure chatting with you today. Have a great day!
Date: 2019-07-01 08:52:08 PDT
To: All Customers
From: Bomgar
A secure, encrypted connection has been established.
----------------------------------------------------------
Date: 2019-07-01 08:52:08 PDT
To: All Customers
From: Bomgar
Your support representative will be with you shortly. This session may be recorded for quality assurance.
----------------------------------------------------------
Date: 2019-07-01 08:52:16 PDT
To: All Customers
From: Bomgar
This session has been transferred to Adrian A..
----------------------------------------------------------
Date: 2019-07-01 08:52:22 PDT
To: Everyone
From: Adrian A.
Thank you for contacting ESET Technical Support in San Diego, my name is Adrian A. Please allow me a moment to review the information you have provided.
----------------------------------------------------------
Date: 2019-07-01 08:53:59 PDT
To: Everyone
From: Adrian A.
Yes, here is the download link: https://www.eset.com/us/download/home/#linux
Use your username and password when prompted to activate.
----------------------------------------------------------
Date: 2019-07-01 08:54:11 PDT
To: Everyone
From: Adrian A.
Please keep in mind that Linux Mint support is ending soon.
----------------------------------------------------------
Date: 2019-07-01 08:54:26 PDT
To: Everyone
From: Adrian A.
Is there any thing else I can help you with?
----------------------------------------------------------
Date: 2019-07-01 08:54:52 PDT
To: Everyone
From: K A
Thank you, When you say thqat Mint support is ending soon you mean support from ESET?
----------------------------------------------------------
Date: 2019-07-01 08:55:32 PDT
To: Everyone
From: Adrian A.
I am sorry, no, from Linux Mint development team.
----------------------------------------------------------
Date: 2019-07-01 08:56:55 PDT
To: Everyone
From: K A
Oh I see. I didnt see any mention of that on their web site I will explore further!! Thanks again
----------------------------------------------------------
Date: 2019-07-01 08:57:15 PDT
To: Everyone
From: Adrian A.
You are welcome, Thank you for choosing ESET. It was a pleasure chatting with you today. Have a great day!