Skype issues & software updates

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JerryW
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Posts: 68
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Skype issues & software updates

Post by JerryW » Wed Oct 09, 2019 11:02 am

I'm having issues with SKYPE - my voice sounding like Donald Duck in a test call.

Per some past reporting, I looked at the "config" file and found I have numerous config files in etc/pulse.
they are:
client.conf
daemon.conf.save
daemon.conf.save.2
default.pa
daemon.conf
daemon.conf.save.1
daemon.conf.save.3
system.pa

Question: I'm inclined to just un-install and re-install SKYPE, but am I just gonna add another config file to the pile?
and I guess the second part of the question, how does SKYPE know which config file to use?

I've used gedit to look at the files....but I'm not altering anything!

Jerry
Warrenton, VA

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MrEen
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Re: Skype issues & software updates

Post by MrEen » Sat Oct 12, 2019 1:09 am

Hi JerryW.

I am guessing Skype is backing up the "original" daemon.conf file before making changes to it. The first time it did that, it just added .save. The next time, added a .1 to that, and so on.

If I'm correct, your truly original daemon.conf file is now daemon.conf.save. Let's get a look at the differences between those. Run this in the terminal, then paste the output here: diff -u /etc/pulse/daemon.conf /etc/pulse/daemon.conf.save

I don't use Skype, so can't help with it. But, it probably didn't need to change the file ever. There used to be a setting within Skype (based on old searches I've done) to disallow Skype from configuring your sound/mic settings. If you can find that (others couldn't recently) I'd suggest stopping Skype from doing that.

Hopefully the output of the diff command will help us figure out what's causing the issue.

JerryW
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Re: Skype issues & software updates

Post by JerryW » Tue Oct 15, 2019 9:27 pm

Thanks Mr Een.
Below is the result of the command you suggested.
It seems hit or miss. After I did this post, I tried a test call and it worked.
Just before I submitted this reply, I tried another test call and it was all "donald duck".


diff -u /etc/pulse/daemon.conf /etc/pulse/daemon.conf.save
--- /etc/pulse/daemon.conf 2018-05-21 10:41:41.000000000 -0400
+++ /etc/pulse/daemon.conf.save 2019-05-26 11:28:56.595018010 -0400
@@ -16,7 +16,7 @@
## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for
## more information. Default values are commented out. Use either ; or # for
## commenting.
-
+R
; daemonize = no
; fail = yes
; allow-module-loading = yes



Thanks

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MrEen
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Re: Skype issues & software updates

Post by MrEen » Tue Oct 15, 2019 9:43 pm

Okay, that was practically useless. :D

Although the R on a line by itself makes no sense, it's in the .save file which isn't getting used anyway.

As it's not an everytime occurance, maybe just deleting the files in /home/YourUserName/.config/pulse then running pulseaudio -k in the terminal will fix it when it happens. You may need to restart Skype after that.

JerryW
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Re: Skype issues & software updates

Post by JerryW » Fri Oct 18, 2019 5:15 pm

Mr Een:

Some Googling led me to go into that config file and change the speed to 48,000 by un-commenting one line. That worked, until maybe the next time.
Thanks for your help!

Jerry

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MrEen
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Re: Skype issues & software updates

Post by MrEen » Fri Oct 18, 2019 5:30 pm

Hi Jerry.

That is really strange that uncommenting that one line had any effect. All those lines in the file are the default values, so uncommenting without actually changing anything else on the line shouldn't have any effect.

BUT, take it as a win! I've seen stranger things fix sound troubles.

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