Kernel update to 5.4.0-47 fails on HP, renders the machine unbootable

Questions about applications and software
Forum rules
Before you post please read how to get help
Post Reply
mintusers
Level 1
Level 1
Posts: 3
Joined: Thu Jul 16, 2020 11:05 am

Kernel update to 5.4.0-47 fails on HP, renders the machine unbootable

Post by mintusers »

Hi! First time writing here, as there may be other people facing the same headache.

System:
HP Zbook 15 G4
Linux Mint 20 XFCE
Previous (working) Linux Kernel: 5.4.0-42-generic
Processor: Intel© Core™ i7 7700HQ
GPU: Nvidia Quadro M2200

I had an error message when updating the kernel to v5.4.0-47-51 via the integrated mintUpdate, similar to the one detailed in this post: https://www.linuxquestions.org/question ... 175681933/

When rebooting, the boot fails and drops to a initramfs prompts (busybox). When trying to exit the mode, I get the messages:

Code: Select all

Gave up waiting for root file system device. Common problems:
 -Boot args (cat /proc/cmdline)
  - Check rootdelay+ (did the system wait long enough?)
 - Missing modules (cat /proc/modules; ls /dev)
ALERT! UUID=600ac16a-71b74e3f-9787-09d64f54a6e4 does not exist. Dropping to a shell!
Here is an image of the error:
Image

Fortunately I had a Timeshift image to restore.

I decided to write because I believe it has something to do with the motherboards used by HP, or some other reason around the brand and hardware components that were used (the user in the forum mentioned above had the same problem with this kernel version in a HP laptop).

I have another computer with the exact same OS and software setup, which updated normally to the newest kernel.

For now, I will be ignoring this kernel update.

Does anyone have experience with this?
Thanks for reading!
asinoro
Level 6
Level 6
Posts: 1124
Joined: Mon Feb 12, 2018 11:43 am

Re: Kernel update to 5.4.0-47 fails on HP, renders the machine unbootable

Post by asinoro »

Next time you can try also this:
Fix busybox
From live Medium USB, CD, at terminal.

Code: Select all

sudo su
Find your system's partition.

Code: Select all

lsblk -f
Replace the sdax with yours and run.

Code: Select all

fsck -y /dev/sdax
Run this command one more time and then reboot.
User avatar
trytip
Level 13
Level 13
Posts: 4842
Joined: Tue Jul 05, 2016 1:20 pm

Re: Kernel update to 5.4.0-47 fails on HP, renders the machine unbootable

Post by trytip »

good job protecting yourself. many kernel updates go wrong if you have some combination hardware that is incompatible. just think this this way, how many times does one update kernels in their android phone?
Image
User avatar
SMG
Level 5
Level 5
Posts: 713
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Kernel update to 5.4.0-47 fails on HP, renders the machine unbootable

Post by SMG »

mintusers wrote:
Mon Sep 14, 2020 1:55 pm
I decided to write because I believe it has something to do with the motherboards used by HP, or some other reason around the brand and hardware components that were used (the user in the forum mentioned above had the same problem with this kernel version in a HP laptop).
I have an HP laptop and didn't have any problems updating to the 5.4.0-47-generic kernel. However, I also updated from 5.4.0-45-generic and not from 5.4.0-42-generic.

If you would like help, please provide us information about your install by entering this command in a terminal:

Code: Select all

inxi -Fxxxrz
Enclose the results between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply. This will let us know how Mint sees your hardware.
LM20.0 Cinnamon
Post Reply

Return to “Software & Applications”