High CPU usage when using meeting software

Questions about applications and software
Forum rules
Before you post please read how to get help
Post Reply
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

High CPU usage when using meeting software

Post by nesper94 »

Hi,

I am experiencing issues with video and audio quality while using Google Meet and also with Zoom, other things as youtube, gmail or another installed software work perfectly. I first experienced the issue after upgrading from Ubuntu 18.04 to Ubuntu 20.04, now I am using Linux Mint 20 with XFCE and the issue persists. The issue with Meet happens in Mozilla Firefox 81.0 but also in Google Chrome 86.0.4240.75. I have tried disabling hardware acceleration in Firefox without success. Right now I am using kernel 4.19.151, but with kernel 5.4.0-26 the issue persisted.

I noticed that opening Meet or Zoom caused the CPU usage to boost above 100% and even triggered the execution of kidle_inject process, and this process keeps running and slowing the computer until I do a reboot. I have not found useful information about this problem so I hope you can help me.

My system specs:

Code: Select all

System:    Kernel: 4.19.151-0419151-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.13 wm: xfwm4 dm: LightDM Distro: Linux Mint 20 Ulyana 
           base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: ASUSTeK product: E402MA v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: E402MA v: 1.0 serial: <filter> UEFI: American Megatrends 
           v: E402MA.206 date: 08/03/2015 
Battery:   ID-1: BAT0 charge: 4.6 Wh condition: 13.8/32.2 Wh (43%) volts: 7.6/7.6 
           model: ASUSTeK E402-40 serial: <filter> status: Discharging 
CPU:       Topology: Quad Core model: Intel Pentium N3540 bits: 64 type: MCP arch: Silvermont 
           rev: 8 L2 cache: 1024 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 17326 
           Speed: 583 MHz min/max: 500/2166 MHz Core speeds (MHz): 1: 583 2: 583 3: 539 4: 536 
Graphics:  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display vendor: ASUSTeK 
           driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0f31 
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1366x768~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT) v: 4.2 Mesa 20.0.4 compat-v: 3.0 
           direct render: Yes 
Audio:     Device-1: Intel Atom Processor Z36xxx/Z37xxx Series High Definition Audio 
           vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:0f04 
           Sound Server: ALSA v: k4.19.151-0419151-generic 
Network:   Device-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter vendor: AzureWave 
           driver: ath9k v: kernel port: f000 bus ID: 02:00.0 chip ID: 168c:0036 
           IF: wlp2s0 state: up mac: <filter> 
           Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: ASUSTeK driver: r8169 
           v: kernel port: e000 bus ID: 03:00.2 chip ID: 10ec:8136 
           IF: enp3s0f2 state: down mac: <filter> 
Drives:    Local Storage: total: 465.76 GiB used: 379.95 GiB (81.6%) 
           ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS545050A7E680 size: 465.76 GiB 
           speed: 3.0 Gb/s serial: <filter> 
Partition: ID-1: / size: 27.38 GiB used: 10.13 GiB (37.0%) fs: ext4 dev: /dev/sda3 
           ID-2: /home size: 425.77 GiB used: 369.81 GiB (86.9%) fs: ext4 dev: /dev/sda2 
           ID-3: swap-1 size: 3.99 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda4 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0 chip ID: 1d6b:0002 
           Device-1: 1-4:3 info: IMC Networks type: Bluetooth driver: btusb rev: 1.1 
           chip ID: 13d3:3423 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.0 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 6280.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 3600 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com ulyana main upstream import backport
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 185 Uptime: 1h 19m Memory: 3.73 GiB used: 1.22 GiB (32.8%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38 
User avatar
Kadaitcha Man
Level 11
Level 11
Posts: 3603
Joined: Mon Aug 27, 2012 10:17 pm

Re: High CPU usage when using meeting software

Post by Kadaitcha Man »

nesper94 wrote:
Fri Oct 16, 2020 7:48 pm
I have not found useful information about this problem...
That's hardly surprising since it isn't a problem with the operating system. Your machine is incapable of meeting your excessive expectations of it. Even the lowly Intel Atom line of CPUs out-perform the Pentium N3540. Once you go beyond basic email and simple web-browsing, that machine simply is not going to cope.
Coming to a thread near you: Lots of bragging about my AMD 5950X. Currently delayed due to high demand.
It's pronounced kad-eye-cha, not kada-itcha.
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

Re: High CPU usage when using meeting software

Post by nesper94 »

You might be right, but if so how do you explain that both Zoom and Meet worked perfectly before the upgrade?
User avatar
Kadaitcha Man
Level 11
Level 11
Posts: 3603
Joined: Mon Aug 27, 2012 10:17 pm

Re: High CPU usage when using meeting software

Post by Kadaitcha Man »

nesper94 wrote:
Fri Oct 16, 2020 8:07 pm
You might be right, but if so how do you explain that both Zoom and Meet worked perfectly before the upgrade?
By doing the upgrade, you added more levels of resource-sucking operating system, so your machine isn't just attempting to cope with the high demand from those applications, it's also trying to cope with an upgraded DE, kernel, and all sorts of other under the hood changes, even if it is true that xfce is the lightest DE you're going to get. The problem is, each machine is different and it's very difficult, if not next to impossible, to predict what impact an upgraded OS and DE will have on machines that might struggle, or indeed if they might struggle at all.
Coming to a thread near you: Lots of bragging about my AMD 5950X. Currently delayed due to high demand.
It's pronounced kad-eye-cha, not kada-itcha.
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

Re: High CPU usage when using meeting software

Post by nesper94 »

Kadaitcha Man wrote:
Fri Oct 16, 2020 8:22 pm

By doing the upgrade, you added more levels of resource-sucking operating system, so your machine isn't just attempting to cope with the high demand from those applications, it's also trying to cope with an upgraded DE, kernel, and all sorts of other under the hood changes...
I get your point, but it seems weird to me that all other software I use works fine, and by "all other software" I mean for example GIMP, RStudio, Jupyter Notebook, Clementine, Libre Office, Okular, Gephi, Cytoscape, etc. and many of them at the same time with no issues, I have even run genome assemblers as MetaSPADES, and problems only happen with Zoom and Meet. Does it makes sense for you or am I underestimating the amount of resources Meet and Zoom use? Thanks for your help.
User avatar
Kadaitcha Man
Level 11
Level 11
Posts: 3603
Joined: Mon Aug 27, 2012 10:17 pm

Re: High CPU usage when using meeting software

Post by Kadaitcha Man »

nesper94 wrote:
Fri Oct 16, 2020 8:38 pm
Does it makes sense for you or am I underestimating the amount of resources Meet and Zoom use? Thanks for your help.
Not all applications are created equally. Some are inefficient, some are very inefficient, some are very efficient. In many cases, poor performance can come down to any number of weird factors all interacting at once, but in other cases they are easy to nut out. There is no hard and fast rule, but I subscribe to the idea that once you start pushing a machine beyond what it was originally purchased for, it's time to upgrade. This isn't always possible as some people simply can't afford to upgrade, so the only thing that can be adjusted is one's expectations. In your case, it's possible that your skills have grown considerably since the machine was new, and those increasing skills bring new demands to the machine. I don't know that, of course, but it is something for you to think about.

Good luck.
Coming to a thread near you: Lots of bragging about my AMD 5950X. Currently delayed due to high demand.
It's pronounced kad-eye-cha, not kada-itcha.
User avatar
SMG
Level 7
Level 7
Posts: 1876
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: High CPU usage when using meeting software

Post by SMG »

nesper94 wrote:
Fri Oct 16, 2020 8:38 pm
am I underestimating the amount of resources Meet and Zoom use?
Why is Zoom taking so much resources is a very common question seen on this forum, so I would say the answer to your question is "yes".

I do not know if you have a way of updating it, but, if I typed the numbers correctly, your computer does not have the newest BIOS E402MA BIOS & Firmware. Sometimes BIOS updates are for performance issues, but I don't know if that one is.
LM20.0 Cinnamon
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

Re: High CPU usage when using meeting software

Post by nesper94 »

Thanks for your suggestion, I succesfully updated BIOS version from 206 to 207. I'll tell you if it improves something.
tflovik
Level 1
Level 1
Posts: 4
Joined: Fri Oct 16, 2020 4:42 am
Location: Norway

Re: High CPU usage when using meeting software

Post by tflovik »

Why not try installin LM 20 Mate, Mate use least resources of all Mint editions.
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

Re: High CPU usage when using meeting software

Post by nesper94 »

Hi, updating the BIOS didn't solve the problem. I also tried Google Meet in Linux Mint 20 with Mate on a live image and the issue persisted. I would like to know if someone with better hardware than mine is experiencing a similar issue, as I think this thread could be related. Thanks.
User avatar
SMG
Level 7
Level 7
Posts: 1876
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: High CPU usage when using meeting software

Post by SMG »

Maybe you'll find something helpful in this thread
Zoom CPU/Memory usage for video calls
.
LM20.0 Cinnamon
nesper94
Level 1
Level 1
Posts: 6
Joined: Fri Oct 16, 2020 6:34 pm

Re: High CPU usage when using meeting software

Post by nesper94 »

Hi everyone, sadly all recommendations did not change anything. However I've been testing a Fedora 33 live image with Xfce and things works perfectly, I've been in more than three meetings with Google Meet (even sharing my screen) and one with Zoom and had no problem at all. I know my hardware isn't very good, but I was sure the problems were not all due to my machine. All my experiences and "experiments" with this issue suggest to me that this is a Debian related issue as I had the same trouble with Debian-based distros. I think I will change to Fedora permanently as this solved my problem. Thank you all for your help and your time.
Post Reply

Return to “Software & Applications”