[Solved] Google Earth has gone strange on Desktop, fine on Laptop

[doodah]

Near identical installs of Mint 20.1 Cinnamon, both machines all-AMD

On Desktop google-earth was working fine a few days ago, in the interim were several other updates - I always do them and don't remember what these were - and as of yesterday when I start it google-earth is stuck on a full screen with tiny, tiny map. None of the tools work.

Uninstalled, purged, re-installed, no change. google-earth borked.

Quite sure laptop got same updates, it's fine. Now there've been kernel upgrades on both, also applied.

Laptop still fine, desktop not. It's latest version google-earth also.

Any thoughts?

[mikeflan]

Hello.
That might be a graphics drive problem:
https://askubuntu.com/questions/946318/ ... -earth-pro

Please go to Drive Manager and tell us what is selected and what is available (Alt-Prnt Scrn will take snapshot).
Also post the results of this typed in a terminal:

Code: Select all

inxi -Fxxxrz

[doodah]

Thanks. That's it exactly. "NOT full" in the Search query would NOT have worked for me, I bet

Driver Manager says all is good.

Code: Select all

:~$ inxi -Fxxxrz
System:
  Kernel: 5.8.0-48-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: Dell product: Inspiron 5676 v: 1.3.0 
  serial: <filter> Chassis: type: 3 v: 1.3.0 serial: <filter> 
  Mobo: Dell model: 0VYXHD v: A00 serial: <filter> UEFI: Dell v: 1.3.0 
  date: 10/08/2018 
CPU:
  Topology: 8-Core model: AMD Ryzen 7 2700 bits: 64 type: MT MCP arch: Zen+ 
  rev: 2 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 102193 
  Speed: 1441 MHz min/max: 1550/3200 MHz boost: enabled Core speeds (MHz): 
  1: 1431 2: 1384 3: 1546 4: 1546 5: 1547 6: 1545 7: 1547 8: 1544 9: 1435 
  10: 1438 11: 1416 12: 1436 13: 1379 14: 1405 15: 1546 16: 1546 
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] 
  vendor: Dell driver: amdgpu v: kernel bus ID: 09:00.0 chip ID: 1002:67df 
  Display: x11 server: X.Org 1.20.9 driver: amdgpu 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: AMD Radeon RX 480 Graphics (POLARIS10 DRM 3.38.0 
  5.8.0-48-generic LLVM 11.0.0) 
  v: 4.6 Mesa 20.2.6 direct render: Yes 
Audio:
  Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] 
  vendor: Dell driver: snd_hda_intel v: kernel bus ID: 09:00.1 
  chip ID: 1002:aaf0 
  Device-2: AMD Family 17h HD Audio vendor: Dell driver: snd_hda_intel 
  v: kernel bus ID: 0b:00.3 chip ID: 1022:1457 
  Sound Server: ALSA v: k5.8.0-48-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Dell driver: r8169 v: kernel port: 3000 bus ID: 01:00.0 
  chip ID: 10ec:8168 
  IF: enp1s0 state: down mac: <filter> 
  Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter 
  vendor: Dell driver: ath10k_pci v: kernel port: 3000 bus ID: 05:00.0 
  chip ID: 168c:0042 
  IF: wlp5s0 state: up mac: <filter> 
  Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-12:3 
  chip ID: 0cf3:e009 
  IF-ID-1: wgpia0 state: unknown speed: N/A duplex: N/A mac: N/A 
Drives:
  Local Storage: total: 1.95 TiB used: 196.85 GiB (9.9%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000VN002-2EY102 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5900 rpm serial: <filter> rev: SC60 scheme: GPT 
  ID-2: /dev/sdb vendor: SanDisk model: SD9SN8W128G1102 size: 119.24 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 6002 scheme: GPT 
  ID-3: /dev/sdc type: USB model: USB DISK 2.0 size: 14.46 GiB 
  serial: <filter> rev: PMAP scheme: MBR 
  ID-4: /dev/sdd vendor: Seagate model: ST1000VN002-2EY102 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5900 rpm serial: <filter> rev: SC60 scheme: GPT 
Partition:
  ID-1: / size: 50.06 GiB used: 18.81 GiB (37.6%) fs: ext4 dev: /dev/sdb3 
  ID-2: /home size: 627.52 GiB used: 178.00 GiB (28.4%) fs: ext4 
  dev: /dev/sdd1 
  ID-3: swap-1 size: 16.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sdb2 
Sensors:
  System Temperatures: cpu: 43.1 C mobo: N/A gpu: amdgpu temp: 47 C 
  Fan Speeds (RPM): fan-1: 2419 fan-2: 1614 gpu: amdgpu fan: 665 
Repos:
  Active apt repos in: /etc/apt/sources.list 
  1: deb cdrom:[Linux Mint 20.1 _Ulyssa_ - Release amd64 20210106]/ focal contrib main
  Active apt repos in: /etc/apt/sources.list.d/official-dbgsym-repositories.list 
  1: deb http://ddebs.ubuntu.com focal main restricted universe multiverse
  2: deb http://ddebs.ubuntu.com focal-updates main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirror.csclub.uwaterloo.ca/linuxmint-packages ulyssa main upstream import backport
  2: deb http://mirror.csclub.uwaterloo.ca/ubuntu focal main restricted universe multiverse
  3: deb http://mirror.csclub.uwaterloo.ca/ubuntu focal-updates main restricted universe multiverse
  4: deb http://mirror.csclub.uwaterloo.ca/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/official-source-repositories.list 
  1: deb-src http://mirror.csclub.uwaterloo.ca/linuxmint-packages ulyssa main upstream import backport
  2: deb-src http://mirror.csclub.uwaterloo.ca/ubuntu focal main restricted universe multiverse
  3: deb-src http://mirror.csclub.uwaterloo.ca/ubuntu focal-updates main restricted universe multiverse
  4: deb-src http://mirror.csclub.uwaterloo.ca/ubuntu focal-backports main restricted universe multiverse
  5: deb-src http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb-src http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/peterlevi-ppa-focal.list 
  1: deb http://ppa.launchpad.net/peterlevi/ppa/ubuntu focal main
  2: deb-src http://ppa.launchpad.net/peterlevi/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
  1: deb http://repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 391 Uptime: 1m Memory: 15.59 GiB used: 1.47 GiB (9.4%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

Hope it helps.

[mikeflan]

If there are no driver options to select in Driver Manager, then it's probably best to wait for an expert (like roblm). Should you remove the amdgpu driver? I don't know:
viewtopic.php?p=2003355#p2003355

[Reddog1]

Roll back the kernel (choice in grub at boot) and see if Google Earth works. That will narrow down the problem if Google Earth functions again. If it doesn't, the problem is most likely elsewhere.

[doodah]

Thanks everyone, I'm good again, for now, at least.
That askubuntu link suggested simply rolling back google-earth, so I did.
And it worked fine.

Don't want to play with the kernel lest something else bork. At least, not for this.