Battery drains when the computer is shutdown

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odannis
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Posts: 8
Joined: Tue May 18, 2021 2:46 am

Battery drains when the computer is shutdown

Post by odannis »

Hi everyone,

Yesterday night, I shut down my computer around 2:00 AM. At this moment, everything seems OK. But, this morning when I tried to boot my computer I can't do it without plugin the charger. My battery was at 0%. I looked at the log file, and it seems that the computer didn't properly shutdown :

Thank you for the help,
my computer is an XPS 13 9310

Code: Select all

04:42:01 cron: pam_unix(cron:session): session closed for user root
04:41:28 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:41:28 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:41:26 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:41:26 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:41:02 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:41:02 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:41:01 cron: pam_unix(cron:session): session closed for user root
04:41:01 sh: (root) CMD ([ -f /etc/krb5.keytab ] && [ \( ! -f /etc/opt/omi/creds/omi.keytab \) -o \( /etc/krb5.keytab -nt /etc/opt/omi/creds/omi.keytab \) ] && /opt/omi/bin/support/ktstrip /etc/krb5.keytab /etc/opt/omi/creds/omi.keytab >/dev/null 2>&1 || true)
04:41:01 cron: pam_unix(cron:session): session opened for user root by (uid=0)
04:40:01 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:40:01 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:40:01 cron: pam_unix(cron:session): session closed for user root
04:38:17 systemd-resolve: Using degraded feature set (UDP) for DNS server 62.2.17.61.
04:38:13 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:38:13 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:38:12 systemd-resolve: Using degraded feature set (UDP) for DNS server 62.2.24.162.
04:38:01 cron: pam_unix(cron:session): session closed for user root
04:37:51 systemd-resolve: Using degraded feature set (TCP) for DNS server 62.2.24.162.
04:37:21 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:37:21 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:37:14 systemd-resolve: Using degraded feature set (TCP) for DNS server 62.2.24.162.
04:37:01 cron: pam_unix(cron:session): session closed for user root
04:36:51 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:36:51 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:36:38 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:36:38 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:36:36 kernel: nvme 10000:e1:00.0:    [ 0] RxErr                 
04:36:36 kernel: pcieport 10000:e0:06.0: AER: Corrected error received: 10000:e1:00.0
04:36:01 cron: pam_unix(cron:session): session closed for user root
04:36:01 kernel: (root) CMD ([ -f /etc/krb5.keytab ] && [ \( ! -f /etc/opt/omi/creds/omi.keytab \) -o \( /etc/krb5.keytab -nt /etc/opt/omi/creds/omi.keytab \) ] && /opt/omi/bin/support/ktstrip /etc/krb5.keytab /etc/opt/omi/creds/omi.keytab >/dev/null 2>&1 || true)
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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mikeflan
Level 17
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Posts: 7088
Joined: Sun Apr 26, 2020 9:28 am
Location: Houston, TX

Re: Battery drains when the computer is shutdown

Post by mikeflan »

Howdy. Welcome to the forum.

I may not be the one to help you, but I'll maybe get it set for someone else to help.
Do you dual boot with windows?
Please type this in a terminal and post the output url link:

Code: Select all

journalctl -rb -1 | nc termbin.com 9999
Then post the output of this:

Code: Select all

inxi -Fxxxrz
Post the output in "Code" tags. The button that inserts these tags is marked </>
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odannis
Level 1
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Posts: 8
Joined: Tue May 18, 2021 2:46 am

Re: Battery drains when the computer is shutdown

Post by odannis »

Hi,

First of all, thank you for your answer. I take the help from anywhere!

I only installed Linux mint, I wipe entirely my hard drive for the installation of linux. So no dual boot!

For the first command i got :

Code: Select all

$ journalctl -rb -1 | nc termbin.com 9999
https://termbin.com/8vh5
For the second one :

Code: Select all

inxi -Fxxxrz
System:
  Kernel: 5.10.0-1026-oem x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Dell product: XPS 13 9310 v: N/A serial: <filter> 
  Chassis: type: 10 serial: <filter> 
  Mobo: Dell model: 0GG9PT v: A00 serial: <filter> UEFI: Dell v: 2.2.0 
  date: 04/06/2021 
Battery:
  ID-1: BAT0 charge: 40.0 Wh condition: 46.4/51.0 Wh (91%) volts: 8.1/7.6 
  model: BYD DELL FP86V09 type: Li-poly serial: <filter> status: Discharging 
CPU:
  Topology: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 
  type: MT MCP arch: Tiger Lake rev: 1 L2 cache: 12.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 44851 
  Speed: 939 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 864 2: 933 
  3: 727 4: 914 5: 897 6: 1042 7: 1033 8: 900 
Graphics:
  Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 0000:00:02.0 
  chip ID: 8086:9a49 
  Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
  resolution: 3840x2400~60Hz 
  OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel vendor: Dell driver: sof-audio-pci bus ID: 0000:00:1f.3 
  chip ID: 8086:a0c8 
  Sound Server: ALSA v: k5.10.0-1026-oem 
Network:
  Device-1: Intel vendor: Bigfoot Networks driver: iwlwifi v: kernel 
  port: 3000 bus ID: 0000:00:14.3 chip ID: 8086:a0f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
Drives:
  Local Storage: total: 953.87 GiB used: 810.46 GiB (85.0%) 
  ID-1: /dev/nvme0n1 model: PC SN730 NVMe WDC 1024GB size: 953.87 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 11150012 scheme: GPT 
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller 
  driver: vmd v: 0.6 port: 3000 bus ID: 0000:00:0e.0 chip ID: 8086.9a0b 
  rev: N/A 
Partition:
  ID-1: / size: 937.40 GiB used: 405.23 GiB (43.2%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 40.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 0 fan-2: 0 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  No active apt repos in: /etc/apt/sources.list.d/fingerprint-fingerprint-gui-focal.list 
  Active apt repos in: /etc/apt/sources.list.d/oem-somerville-bulbasaur-meta.list 
  1: deb http://dell.archive.canonical.com/ focal somerville
  2: deb http://dell.archive.canonical.com/ focal somerville-bulbasaur
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirrors.evowise.com/linuxmint/packages ulyssa main upstream import backport
  2: deb http://archive.ubuntu.csg.uzh.ch/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.csg.uzh.ch/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.csg.uzh.ch/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list 
  1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
  Active apt repos in: /etc/apt/sources.list.d/vscode.list 
  1: deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
Info:
  Processes: 315 Uptime: 5h 05m Memory: 15.35 GiB used: 5.66 GiB (36.8%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Thank you for your help !
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mikeflan
Level 17
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Posts: 7088
Joined: Sun Apr 26, 2020 9:28 am
Location: Houston, TX

Re: Battery drains when the computer is shutdown

Post by mikeflan »

I wipe entirely my hard drive for the installation of linux.
You did good.

So the last time you rebooted (perhaps just this morning) your system shutdown correctly. See the top of your URL link: https://termbin.com/8vh5
Note that when you post a URL link you should use the button with a chain link on it.

Compare to my normal shutdown just a few minutes ago:

Code: Select all

-- Logs begin at Wed 2019-12-25 02:04:47 CST, end at Tue 2021-05-18 08:02:29 CDT. --
May 18 07:44:02 mike-linuxmint systemd-journald[474]: Journal stopped
May 18 07:44:02 mike-linuxmint systemd-shutdown[1]: Sending SIGTERM to remaining processes...
May 18 07:44:02 mike-linuxmint systemd-shutdown[1]: Syncing filesystems and block devices.
May 18 07:44:02 mike-linuxmint kernel: printk: systemd-shutdow: 62 output lines suppressed due to ratelimiting
May 18 07:44:02 mike-linuxmint systemd[1]: Shutting down.
May 18 07:44:02 mike-linuxmint systemd[1]: Stopping LVM2 metadata daemon...
May 18 07:44:02 mike-linuxmint systemd[1]: Stopped Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.
May 18 07:44:02 mike-linuxmint systemd[1]: Starting Reboot...
May 18 07:44:02 mike-linuxmint systemd[1]: Reached target Final Step.
May 18 07:44:02 mike-linuxmint systemd[1]: Started Shuts down the "live" preinstalled system cleanly.
May 18 07:44:02 mike-linuxmint systemd[1]: Starting Shuts down the "live" preinstalled system cleanly...
May 18 07:44:02 mike-linuxmint systemd[1]: Reached target Shutdown.
May 18 07:44:02 mike-linuxmint systemd[1]: Stopped Remount Root and Kernel File Systems.
May 18 07:44:02 mike-linuxmint systemd[1]: Reached target Unmount All Filesystems.
May 18 07:44:02 mike-linuxmint systemd[1]: Deactivated swap /swapfile.
May 18 07:44:02 mike-linuxmint systemd[1]: Removed slice system-clean\x2dmount\x2dpoint.slice.
May 18 07:44:02 mike-linuxmint systemd[1]: Stopped Clean the /media/mike/main1 mount point.
May 18 07:44:02 mike-linuxmint systemd[1]: Stopping Clean the /media/mike/main1 mount point...
May 18 07:44:02 mike-linuxmint systemd[1]: Stopped Create Static Device Nodes in /dev.
Perhaps you should check 2 boots ago:
journalctl -rb -2 | head -25
Or 3 boots ago:
journalctl -rb -3 | head -25

As long as you get "Shutting down." and "Journal stopped" I think it shutdown good.

Do a search on this forum for "power management" and read through some of those. Then post your results or questions.
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odannis
Level 1
Level 1
Posts: 8
Joined: Tue May 18, 2021 2:46 am

Re: Battery drains when the computer is shutdown

Post by odannis »

Thank you for your answer!

I am going to look more deeply in the forum !

This is the link of the log of the real error : https://termbin.com/uxi9
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