desktop icon not responding after program crash

[opa]

Dear team,
Installl exodus using linuxmint program manager, there is a bug in exodus so it crashed. (i mention this to author)
After crash a mouse click on desktop icon, desktop icon not responding to start program
Using program manager i did:
UN-install
Reboot,
Re-install
Program still not startup there seem some old files?
How cleanup?
Any help advice to get it running again be appriciated
Thank you

[Moonstone Man]

Get ERROR message

Please read the 'how to get help' link at the top of the page.

[opa]

thank you for help and advice, after your message the error page is completely gone, but icon still not responding.

[Moonstone Man]

thank you for help and advice, after your message the error page is completely gone, but icon still not responding.

If the program is broken, as you indicate in your first post, then there's probably nothing anyone here can do, I'm sorry. All that you can do is uninstall it, reboot, and perhaps look for an alternative.

[opa]

Like in my first post you responded, using program manager i did:
UN-install
Reboot,
Re-install
Program still not startup
How cleanup?
Any help advice to get it running again be appreciated

Thank you

[RIH]

You don't give any information about your system..

On Cinnamon Mint 20.2 Exodus installed correctly from the Software Manager & ran when asked to from the Start Menu..

[Moonstone Man]

On Cinnamon Mint 20.2 Exodus installed correctly from the Software Manager & ran when asked to from the Start Menu..

Weird. I couldn't find it anywhere.

[opa]

You don't give any information about your system..
On Cinnamon Mint 20.2 Exodus installed correctly from the Software Manager & ran when asked to from the Start Menu..
exodus1.jpeg

Its a New Fresh Linux mint install nothing else.
installing is not the problem it start after Exodus crash when click button "Exodus Shares".... After crash a mouse click on desktop icon, desktop icon not responding to start program
I did:
UN-install exodus using program manager
Reboot PC,
Re-install Exodus using program manager
desktop icon not responding to start program

[RIH]

Exodus Shares opens with no issues with me.

I do not have a Desktop Icon.
Ran from searching for Exodus from the Menu button..

[opa]

Exodus Shares opens with no issues with me.
I do not have a Desktop Icon. Ran from searching for Exodus from the Menu button..

Oke, with me exodus crashes ans not startup again, do i need to fully delete all files and reinstall?

[RIH]

Oke, with me exodus crashes ans not startup again, do i need to fully delete all files and reinstall?

Well, I thought that you had tried that already..
It seems to me more likely that it is some difference between our systems that is causing you an issue, rather than an issue with the actual program.
If you can paste back in a reply (between the code </> tags) the result of entering

Code: Select all

inxi -Fxxxrz

into a terminal then maybe some one can spot something that might be giving the issue.

[opa]

Oke, with me exodus crashes ans not startup again, do i need to fully delete all files and reinstall?

Well, I thought that you had tried that already..
It seems to me more likely that it is some difference between our systems that is causing you an issue, rather than an issue with the actual program.
If you can paste back in a reply (between the code </> tags) the result of entering

Code: Select all

inxi -Fxxxrz

into a terminal then maybe some one can spot something that might be giving the issue.

my age near 80 not linux guru .... always willing to learn. Sorry, have no idea to fully clean up the filesystem fully remove the old files from exodus and start over fresh install

[RIH]

OK, we had better go through this slowly, stage by stage as Exodus was a Flatpak Application - I guess that was probably why Kadaitcha Man didn't see it in the Software Manager.

Flatpaks are rather stubborn to remove, but if you only have the Exodus Flatpak on your system then that would make it easier.

So open a terminal (Ctrl+Alt+T on the keyboard will do it). Then copy entry below & right mouse click into your terminal window & press Paste, then Enter.

Code: Select all

flatpak list

Then copy & paste back in a new Forum reply any output from your terminal..

The terminal command will list what Flatpak Applications you have on your system.
If the terminal reply is just Exodus then we can remove Flatpak completely from your system which is just a copy & paste of a few terminal commands..

[opa]

Thank you try help this issue, UN-install/Removed Exodus using the program manager and after UN-install/Remove i get this list. When use program manager new in-stall again shoe second list, Exodus still not startup.

Install a new DEB pack latest version 21.7.30-ga and after i have 2x Exodus icons
- exodus = Start
- exodus (Flatpak) = Not start

\flatpak list
Name Application ID Version Branch Installation
Electrum org.electrum.electrum 4.1.3 stable system
Freedesktop Platf… org.freedesktop.Platform 20.08.14 20.08 system
Mesa …eedesktop.Platform.GL.default 21.1.4 20.08 system
openh264 …freedesktop.Platform.openh264 2.1.0 2.0 system
Mint-Y Gtk Theme org.gtk.Gtk3theme.Mint-Y 3.22 system
KDE Application P… org.kde.Platform

flatpak list
Name Application ID Version Branch Installation
Exodus io.exodus.Exodus 21.7.17 stable system
Electrum org.electrum.electrum 4.1.3 stable system
Freedesktop Platform org.freedesktop.Platform 20.08.14 20.08 system
Mesa org.freedesktop.Platform.GL.default 21.1.4 20.08 system
openh264 org.freedesktop.Platform.openh264 2.1.0 2.0 system
Mint-Y Gtk Theme org.gtk.Gtk3theme.Mint-Y 3.22 system
KDE Application Platform org.kde.Platform

[RIH]

Unfortunately you have multiple Flatpak Applications so you cannot totally remove Flatpak.

The following put into a terminal will, in theory, remove the Exodus Application.

Code: Select all

flatpak uninstall Exodus

Unfortunately it will not remove all the files created by the Exodus Flatpak Application.
As you have now installed a Debian Exodus package, hopefully that will have overwritten any important settings.
However, I am fairly sure that it will be next to impossible for you to manually now remove anything that Exodus Flatpak has left over.
Hopefully, this will not impinge on the smooth operation of the Debian package..

[opa]

Thank you for coming back, i fallow the install instructions on the exodus linux ubuntu page.
Actually you saying, remove both exodus and do fresh install? Or leave as it is and use the one that is now working.
Quest:
Can i remove the Exodus (flatpak) icon from start menu?

[RIH]

If the .deb install is working fine for you then I would leave it as it is.

You could right mouse click on the icon in the start menu & take the uninstall option, however I am unsure if that would leave the .deb package completely untouched so it is safer to..

Right mouse click on the Start Menu icon & select Configure.
Click on the Menu tab & then on the Open Menu Edit button.
In the left hand column click on the Group that contains the two icons.
In the middle column un-select the Flatpak icon by left mouse clicking on it to remove the tick mark.
Close the Editor & the Menu layout tab.