Videos eternally loading linux mint 20.2

[lucasmdias]

I did a clean install of linux mint 20.2 cinnamon this weekend followed by firewall configuration, installing a few packages Guake, Plank, VLC, flameshot, chrome, gzip, catfish, qbittorrent, steam and spotify as usual using a script simple copied and pasted from notepad, and also configured Timeshift and Nvidia drivers. When I went to use the system I realized that the videos from youtube were loading "forever" I did some tests changing the Nvidia driver and the Kernel version but it didn't solve the problem. I redid the system installation and the problem persisted, but in the live version I used on the pendrive the videos were executed normally.

During the night something curious happened I left the notebook on but with the screen off and I had put a video to reproduce on youtube, in the middle of the night the video started to play as if it had loaded, I woke up scared thinking there was someone in my room, I paused the video and went back to sleep, today when I woke up I put the video to play, it had partially loaded the buffer, when it reached the part of the video that was not loaded the problem returned.

I've tested both on firefox and chrome.

Can anybody help me?

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uname -a
Linux lucas-Aspire-A515-51G 5.11.0-25-generic #27~20.04.1-Ubuntu SMP Tue Jul 13 17:41:23 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Code: Select all

inxi -Fxxxzr

System: Kernel: 5.11.0-25-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.0.5 info: plank wm: muffin 5.0.1
dm: LightDM 1.30.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
Machine: Type: Laptop System: Acer product: Aspire A515-51G v: V1.10 serial:
Mobo: KBL model: Charmander_KL v: V1.10 serial: UEFI: Insyde v: 1.10 date: 08/22/2017
Battery: ID-1: BAT1 charge: 40.2 Wh condition: 40.2/48.9 Wh (82%) volts: 16.7/15.2 model: COMPAL PABAS0241231 type: Li-ion
serial: status: Full
CPU: Topology: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP arch: Amber Lake rev: 9 L2 cache: 4096 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23199
Speed: 800 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800
Graphics: Device-1: Intel HD Graphics 620 vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0
chip ID: 8086:5916
Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Acer Incorporated ALI driver: nvidia v: 470.57.02 bus ID: 01:00.0
chip ID: 10de:134d
Display: x11 server: X.Org 1.20.11 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: NVIDIA GeForce 940MX/PCIe/SSE2 v: 4.6.0 NVIDIA 470.57.02 direct render: Yes
Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k5.11.0-25-generic
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8169
v: kernel port: 3000 bus ID: 02:00.1 chip ID: 10ec:8168
IF: enp2s0f1 state: down mac:
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lite-On driver: ath10k_pci v: kernel
port: 3000 bus ID: 03:00.0 chip ID: 168c:0042
IF: wlp3s0 state: up mac:
Drives: Local Storage: total: 1.82 TiB used: 23.63 GiB (1.3%)
ID-1: /dev/sda vendor: Seagate model: ST2000LM007-1R8174 size: 1.82 TiB speed: 6.0 Gb/s rotation: 5400 rpm
serial: rev: ACM1 scheme: GPT
Partition: ID-1: / size: 1.79 TiB used: 23.62 GiB (1.3%) fs: ext4 dev: /dev/sda2
Sensors: System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: nvidia temp: 43 C
Fan Speeds (RPM): N/A
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-focal.list
1: deb http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list
1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://mirror.ufscar.br/mint-archive uma main upstream import backport
2: deb http://ubuntu-archive.locaweb.com.br/ubuntu focal main restricted universe multiverse
3: deb http://ubuntu-archive.locaweb.com.br/ubuntu focal-updates main restricted universe multiverse
4: deb http://ubuntu-archive.locaweb.com.br/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Info: Processes: 237 Uptime: 36m Memory: 19.43 GiB used: 1.73 GiB (8.9%) Init: systemd v: 245 runlevel: 5 Compilers:
gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: guake inxi: 3.0.38

[SMG]

I did a clean install of linux mint 20.2 cinnamon this weekend followed by firewall configuration
...
I realized that the videos from youtube were loading "forever"

Welcome to the forum, lucasmdias.

Videos from youtube are coming via your internet connection and being displayed in your browser. If you updated your system after installation, you are not using the same browser version and settings. I do not know about Chrome, but I know Firefox has made recent changes which can affect downloads.

It is also possible you are using an updated version of the wireless driver. (I do not know that for sure; just mentioning possibilities.)

Are you using the same firewall configuration on the pen drive as you are on the installed system?

Does your pen drive have the Linux Mint 20.2 "Uma" - Cinnamon (Edge, 64-bit) ISO on it? That ISO has the earlier 5.11 kernel.

Just some ideas of what might be different which might contribute to the outcome you are seeing.

[lucasmdias]

Hi, thank you for your response.

I tested both with and without the firewall on and had the same result.

About the kernel, the system installation was done using the default "Linux Mint 20.2 "Uma" - Cinnamon (64-bit)" version with 5.4 kernel on it, however I changed the kernel to 5.8 and 5.11 to check if the problem was on kernel. in the output of the command uname and inxi, 5.11 was the version I was testing.

After the original post I performed a series of tests to check if it was an internet connection problem, with the help of some guys from brazialian linux mint forum. Speed test and ping was normal, and using wired internet did not solve the problem discarding wireless or internet quality issues.

I think that is something DNS or ISP related,because i figured out the problem only happens on youtube, and using mobile network the videos play normally, even it doenst making much sense for me since I havent changed any DNS configuration and have been watching videos normally on other devices.

Can you guys imagine any other possibilities or ways to test it?

[SMG]

I think that is something DNS or ISP related,because i figured out the problem only happens on youtube, and using mobile network the videos play normally, even it doenst making much sense for me since I havent changed any DNS configuration and have been watching videos normally on other devices.

Can you guys imagine any other possibilities or ways to test it?

I do not normally troubleshoot internet connection issues, but I think rebooting the router is one suggestion which is normally made. I do not have any other ideas. Maybe someone else will.