Error: you need to load the kernel first.

Bob M · Post by **Bob M** » Tue Nov 30, 2021 3:58 pm

Ok, a mates computer died so he purchased a new Acer Aspire C-24.

However, it came with Windows10 and he didn’t want Windows10 so asked me to wipe Windows10 and install Mint 19.3.

This I did, but on first boot I get a message Error: you need to load the kernel first.

The installation of Mint 19.3 seemed quite normal.

Above my head I’m afraid, what now?

sleeper12 · Post by **sleeper12** » Tue Nov 30, 2021 4:22 pm

It might be you just need to disable secure boot in Bios.

Reddog1 · Post by **Reddog1** » Tue Nov 30, 2021 7:46 pm

I suspect this machine has an Insyde bios. In order to load uefi the Mint (labeled 'ubuntu') must be registered by the bios. This requires that a bios password be set, and when it is some grayed out options will be activated. I believe what you want is in the 'Security' section where you can 'Select A UEFI File as Trusted' option to search for a valid uefi to boot. Once that is done you will have the ubuntu option that will allow you to boot Mint. If you are getting the GRUB screen before the load kernel error, there is a System Setup option in the menu which allows you to boot to the bios password screen and then you can choose to search for a valid uefi in the bios Security section, after you type your bios password.

Bob M · Post by **Bob M** » Tue Nov 30, 2021 8:13 pm

Thanks Guy's

Turning off Secure Boot in the BIOS did the trick.

I'll mark it solved.

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