[SOLVED] Online Accounts, "expired" Google account cannot be resumed

[rsholmes]

In Online Accounts it says Google credentials have expired.

I tried signing back in, all seemed normal, but once done it still said credentials were expired.

I tried removing and reinstating the Google account, it still says expired.

I tried /usr/libexec/goa-daemon --replace and got:

Code: Select all

goa-daemon-Message: 22:30:55.852: goa-daemon version 3.44.0 starting

(goa-daemon:3890419): GoaBackend-WARNING **: 22:30:57.400: secret_password_lookup_sync() returned NULL
goa-daemon-Message: 22:30:57.400: /org/gnome/OnlineAccounts/Accounts/account_1662776901_0: Setting AttentionNeeded to TRUE because EnsureCredentials() failed with: No credentials found in the keyring (goa-error-quark, 4)

and the command does not terminate.

Code: Select all

$ inxi -Fxxxrz
System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: Cinnamon 5.4.12 tk: GTK 3.24.33 wm: Mutter vt: 7
    dm: LightDM 1.30.0 Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: System76 product: Wild Dog Pro v: wilp14
    serial: <superuser required> Chassis: type: 3 v: wilp14
    serial: <superuser required>
  Mobo: Gigabyte model: Z370 HD3P-CF v: x.x serial: <superuser required>
    UEFI: American Megatrends v: F5 Z5 date: 12/15/2017
CPU:
  Info: 6-core model: Intel Core i5-8400 bits: 64 type: MCP
    smt: <unsupported> arch: Coffee Lake rev: A cache: L1: 384 KiB L2: 1.5 MiB
    L3: 9 MiB
  Speed (MHz): avg: 3800 min/max: 800/4000 cores: 1: 3800 2: 3800 3: 3800
    4: 3800 5: 3800 6: 3800 bogomips: 33599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CoffeeLake-S GT2 [UHD Graphics 630]
    vendor: Gigabyte CometLake-S driver: i915 v: kernel ports: active: HDMI-A-1
    empty: DP-1,HDMI-A-2,HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:3e92
    class-ID: 0300
  Device-2: Logitech HD Pro Webcam C920 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-8.4:15 chip-ID: 046d:082d
    class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: HDMI-1 mapped: HDMI-A-1 model: Dell S2715H serial: <filter>
    res: 1920x1080 hz: 60 dpi: 82 size: 598x336mm (23.5x13.2")
    diag: 686mm (27") modes: max: 1920x1080 min: 720x400
  OpenGL: renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
    v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: Gigabyte
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a2f0
    class-ID: 0403
  Device-2: C-Media TONOR TC30 Audio Device type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-8.3:16
    chip-ID: 0d8c:0134 class-ID: 0300 serial: <filter>
  Device-3: Logitech HD Pro Webcam C920 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-8.4:15 chip-ID: 046d:082d
    class-ID: 0102 serial: <filter>
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.99.1 running: yes
  Sound Server-4: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I219-V vendor: Gigabyte driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8260 driver: N/A pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 08:00.0 chip-ID: 8086:24f3 class-ID: 0280
  Device-3: Ralink RT5572 Wireless Adapter type: USB driver: rt2800usb
    bus-ID: 1-11:27 chip-ID: 148f:5572 class-ID: 0000 serial: <filter>
  IF: wlx9cefd5fdd05e state: up mac: <filter>
  IF-ID-1: anbox0 state: down mac: <filter>
  IF-ID-2: virbr0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-14:9 chip-ID: 8087:0a2b class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2 sub-v: 100 hci-v: 4.2 rev: 100
Drives:
  Local Storage: total: 2.27 TiB used: 937.71 GiB (40.3%)
  ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO M.2 500GB
    size: 465.76 GiB speed: 6.0 Gb/s type: SSD serial: <filter> rev: 1B6Q
    scheme: GPT
  ID-2: /dev/sdb type: USB vendor: Western Digital
    model: WD My Passport 25E2 size: 1.82 TiB type: N/A serial: <filter>
    rev: 4005 scheme: MBR
Partition:
  ID-1: / size: 456.89 GiB used: 240.05 GiB (52.5%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 12 GiB used: 5.39 GiB (44.9%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 90.0 C mobo: 16.8 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3628 apt: 3606 flatpak: 19 snap: 3
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/bit-team-stable-jammy.list
    1: deb http://ppa.launchpad.net/bit-team/stable/ubuntu jammy main
  No active apt repos in: /etc/apt/sources.list.d/celestia-bintray.list
  Active apt repos in: /etc/apt/sources.list.d/git-core-ppa-jammy.list
    1: deb http://ppa.launchpad.net/git-core/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/home:manuelschneid3r.list
    1: deb http://download.opensuse.org/repositories/home:/manuelschneid3r/xUbuntu_22.04/ /
  Active apt repos in: /etc/apt/sources.list.d/kdenlive-kdenlive-stable-jammy.list
    1: deb http://ppa.launchpad.net/kdenlive/kdenlive-stable/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/kicad-kicad-6_0-releases-jammy.list
    1: deb http://ppa.launchpad.net/kicad/kicad-6.0-releases/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 335 Uptime: 29d 5h 42m wakeups: 268 Memory: 7.64 GiB
  used: 4.99 GiB (65.3%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.2.0 alt: 11/9 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

[rpbrown1952]

I'm having the exact same problem. I've tried removing and re-entering my account information several times, but always get the same "expired" message. I also went to "Passwords and Keys" and removed the entry:

{'authorization_code': <'4/0ARtbsJp6RE3W3Kt4MHCqou4mwsn3I-CazmhBiujA9i28vIPGglQH-QzC5MJE6BuT6Ob9_Q'>, 'access_token': <'ya29.a0Aa4xrXOVMLCDNpJOzBtj2gNiAkivYXC0ftS7IrnVld8dk8bx0DyahK3H6iSJ7Xtv4oY03uBQnJMpkQBLUWr4RUh_0FEMbdb3isbsvKEM44PnQViJElb2OBtxqzbpLrEMkUBRFdR0mUmg-eCSAIiuPL31ac0yaCgYKATASARISFQEjDvL9kbFP7vRIc8yuKpMHxhVnOw0163'>, 'access_token_expires_at': <int64 1663445946566349>, 'refresh_token': <'1//06xkBkRD0YQRHCgYIARAAGAYSNwF-L9Ir4enKom790SymMak5YflA9AUteFhF_BWevWUpTmhwyFzZCQil8vAFvQXLrX7NLwrW21A'>}

and reentered my account information. That did not help either. I am able to login to my google account with no problem using both Firefox and Thunderbird.

Here is my system info:

Code: Select all

System:
  Kernel: 5.15.0-47-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.12
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Dell product: Latitude E7450 v: N/A serial: <superuser required> Chassis:
    type: 9 serial: <superuser required>
  Mobo: Dell model: 06HN6G v: A00 serial: <superuser required> UEFI: Dell v: A24
    date: 04/11/2020
Battery:
  ID-1: BAT0 charge: 21.2 Wh (78.2%) condition: 27.1/47.7 Wh (56.8%) volts: 7.8 min: 7.4
    model: SMP DELL 909H538 serial: <filter> status: Discharging
CPU:
  Info: dual core model: Intel Core i7-5600U bits: 64 type: MT MCP arch: Broadwell rev: 4 cache:
    L1: 128 KiB L2: 512 KiB L3: 4 MiB
  Speed (MHz): avg: 3092 high: 3111 min/max: 500/3200 cores: 1: 3109 2: 3093 3: 3111 4: 3056
    bogomips: 20750
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: Dell driver: i915 v: kernel ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1616
  Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-1.6:4
    chip-ID: 1bcf:2b8d
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: eDP-1 model: LG res: 1920x1080 dpi: 158 diag: 355mm (14")
  OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel Broadwell-U Audio vendor: Dell driver: snd_hda_intel v: kernel bus-ID: 00:03.0
    chip-ID: 8086:160c
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9ca0
  Sound Server-1: ALSA v: k5.15.0-47-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I218-LM vendor: Dell driver: e1000e v: kernel port: f080
    bus-ID: 00:19.0 chip-ID: 8086:15a2
  IF: eno1 state: down mac: <filter>
  Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 8086:095a
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-1.3:3
    chip-ID: 8087:0a2a
  Report: hciconfig ID: hci0 rfk-id: 4 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 1000
Drives:
  Local Storage: total: 931.51 GiB used: 225.1 GiB (24.2%)
  ID-1: /dev/sda vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 225.1 GiB (24.6%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 3 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
  Hub-2: 1-1:2 info: Intel Integrated Hub ports: 8 rev: 2.0 speed: 480 Mb/s chip-ID: 8087:8001
  Device-1: 1-1.3:3 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2a
  Device-2: 1-1.6:4 info: Sunplus Innovation Integrated_Webcam_HD type: Video driver: uvcvideo
    rev: 2.0 speed: 480 Mb/s chip-ID: 1bcf:2b8d
  Device-3: 1-1.7:5
    info: Broadcom BCM5880 Secure Applications Processor with fingerprint swipe sensor
    type: Smart Card driver: N/A rev: 1.1 speed: 12 Mb/s chip-ID: 0a5c:5804
  Hub-3: 2-0:1 info: Hi-speed hub with single TT ports: 11 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-4: 3-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 61.0 C mobo: 36.0 C sodimm: SODIMM C
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: 2626 apt: 2613 flatpak: 13
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirrors.ocf.berkeley.edu/linuxmint-packages vanessa main upstream import backport
    2: deb http: //ftp.usf.edu/pub/ubuntu jammy main restricted universe multiverse
    3: deb http: //ftp.usf.edu/pub/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //ftp.usf.edu/pub/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 231 Uptime: 5h 33m Memory: 15.5 GiB used: 2.16 GiB (13.9%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13

[BillyLinux]

I was having the same problem in Vera.
I looked in "Password and Keys". For whatever reason there were 3 entries in there. I highlighted each one and deleted. I was then able to go through the on-line accounts process again, going through the Google 2FA process once more and all is fine. The LM calendar works a treat.

[rsholmes]

What is Vera?

[mikeflan]

What is Vera?

Vera = LM 21.1
https://www.linuxmint.com/download_all.php

[rsholmes]

In that case what is "Password and Keys"? Something other than "Online Accounts" in the Preferences menu?

[mikeflan]

To me it is a program in LM:
.

.
Show us where you see it and we'll try to elaborate. I don't see any Preferences menu in "Online Accounts"

[rsholmes]

Online Accounts is in Preferences:

Going there I found "Credentials have expired":

When I first encountered this several months ago I tried clicking Sign In and it put me through the Google sign in process, but still showed "Credentials have expired" when I was done.

Today (now using LM21.1) I tried signing in again and when done it no longer showed "Credentials have expired". However my Google calendars were still not appearing in Calendar.

I went into Passwords and Keys and found, besides a whole bunch of very out of date Google Chrome passwords despite Chrome's saying it knew of none, several "GOA google credentials" entries.

I deleted all these. Then Online Accounts was showing "Credentials have expired" again. I signed in again, "Credentials have expired" went away. I clicked on "Google Accounts" and disabled and then re-enabled Calendar. Then and only then did my Google calendars appear in Calendar.

I conclude that whatever the problem was before, it is now gone, so I am marking this Solved.

[lafontaj]

Mint 21.1 Fresh install

I know you mark it as solved, but I'm running in the same problem, and it looks it happened after a logout and login or after a hibernation.
Rebooting resolved the problem, but it reappears after each logout/login process.

Maybe someone has an idea about that.

Thanks

[mikeflan]

Click on the Google account in Online Accounts and disable some of the "Use for". I disable the first 3. Perhaps if you disable some you don't need your problem will go away - maybe.

[rsholmes]

I have removed the "solved" tag from the title because this problem has recurred. This time there was only one GOA google credentials entry in Passwords and Keys, and deleting that, and deleting and re-adding Google in Online Accounts, didn't work; it still says "expired". As for disabling the "Use for" entries — they were all disabled when I finished signing in. So I'm back at square one.

[mikeflan]

Maybe you should try removing the account and then putting it back:
.

goog.png (33.48 KiB) Viewed 2018 times

[rsholmes]

As I said

and deleting and re-adding Google in Online Accounts

I did that.

[mfreeman]

I've run into this problem constantly. Logout/login often makes Online Accounts lose its ability to connect. It only reconnects after a full system reboot.

[mfreeman]

I haven't tried it yet, but here's a post that might give us a possible (albeit messy) workaround: viewtopic.php?t=306587

[rsholmes]

That is absolutely not what is happening here. The Google account is in very active regular use.

[rsholmes]

I haven't tried it yet, but here's a post that might give us a possible (albeit messy) workaround: viewtopic.php?t=306587

Thank you. I've implemented the killall startup command and so far, after a login cycle and a reboot cycle, account is still enabled. I will mark this solved (again).

Also, the bug report bug report I filed on the gnome-online-accounts gitlab four months ago... has not been responded to or acted upon in any way. On further examination it appears to be the same issue as #52, posted three years ago, which... has not been responded to or acted upon in any way.

[mfreeman]

An expired Google account means that the account has been inactive for a certain period of time and Google has deactivated it. If your Google account has been deactivated due to inactivity, it may not be possible to resume it, as Google's policy is to periodically clean up inactive accounts to free up resources.
To avoid losing access to your Google account, it's important to regularly log into your account and use it, or to set up account activity notifications to be alerted if your account becomes inactive.
If your Google account has been deactivated, you may be able to create a new account with a different email address. However, any data, such as emails, contacts, and files stored in your expired account, will be lost and cannot be recovered.
In conclusion, it's best to regularly log into and use your online accounts to avoid having them become inactive and potentially being deactivated.

This is definitely *not* the case. Online Accounts *falsely reports* that your account has expired, but only after a login/logout. After a reboot, it is active again. The problem is, if I've read correctly, that goa-daemon is not being shutdown correctly at logout, while the keyring is. So Online Accounts gets discconnected from the keyring, can't reconnect to the new keyring after login, and so can no longer confirm login info and reports an expired account. This happens with all accounts, all at once, not just Google. It happens with my Microsoft Exchange account as well. This is a bug issue, not a deactivated account issue.

[SMG]

Moderator note: Duplicate post explaining "An expired Google account means..." removed and spammer account banned.