Thunderbird & Firefox print A6 instead of A4

Questions about applications and software
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
epox101
Level 1
Level 1
Posts: 4
Joined: Thu Sep 29, 2022 1:06 pm

Thunderbird & Firefox print A6 instead of A4

Post by epox101 »

Linux mint 20 on Lenovo Yoga.
Both Thunderbird and Firefox print/safe fine to PDF. Then printing from PDF is fine as well.
But printing from TB & Firefox with all printer settings unchanged, ie set to A4, porttait, and either "fit to page" or "at scale 100%" result in a print out of A6 size in the upper left quarter of a A4 sheet only, ie hard to read without magnifying lens.
Linux was installed about a year ago and everything was fine until probably 2-4 weeks ago.
Any ideas what is the reason for this?
Last edited by LockBot on Wed Mar 29, 2023 10:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Cosmo.
Level 24
Level 24
Posts: 22968
Joined: Sat Dec 06, 2014 7:34 am

Re: Thunderbird & Firefox print A6 instead of A4

Post by Cosmo. »

Do you get this problem already in the print preview or only when you physically print?
epox101
Level 1
Level 1
Posts: 4
Joined: Thu Sep 29, 2022 1:06 pm

Re: Thunderbird & Firefox print A6 instead of A4

Post by epox101 »

The print preview looks ok as well.
Last edited by epox101 on Fri Sep 30, 2022 7:27 am, edited 1 time in total.
Cosmo.
Level 24
Level 24
Posts: 22968
Joined: Sat Dec 06, 2014 7:34 am

Re: Thunderbird & Firefox print A6 instead of A4

Post by Cosmo. »

Perhaps English is your first language, but for me "pk" has no meaning.
epox101
Level 1
Level 1
Posts: 4
Joined: Thu Sep 29, 2022 1:06 pm

Re: Thunderbird & Firefox print A6 instead of A4

Post by epox101 »

Hi Cosmo, sorry, just noted that right now, the preview is as it should be in TB and Firefox.
Cosmo.
Level 24
Level 24
Posts: 22968
Joined: Sat Dec 06, 2014 7:34 am

Re: Thunderbird & Firefox print A6 instead of A4

Post by Cosmo. »

This leads to the conclusion, that the problem is in the hardware (less likely) or in the driver (more likely).

Anyway (although only a small chance):
Open Users & Groups and create a new account for testing. Reboot and log into the new account. How does it appear there?
epox101
Level 1
Level 1
Posts: 4
Joined: Thu Sep 29, 2022 1:06 pm

Re: Thunderbird & Firefox print A6 instead of A4

Post by epox101 »

Hi Cosmo,
Thanks for your help! Deleting and reinstalling the printer driver solved the problem!
Locked

Return to “Software & Applications”