xournal++ stopped working

[tzell]

Hey forum,
The application xournal++ stopped working

The process seems to be running - 'xournalapp' but nothing is shows on screen
Have to manually kill it

I have tried reinstalling, didn't solve it

Logs show:

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rtkit-daemon: Failed to look up client: No such file or directory
systemd: Started app-flatpak-com.github.xournalpp.xournalpp-19947.scope.

Any idea how to troubleshoot?
Thanks!

system information:

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inxi -Fxxxrz
System:
  Kernel: 5.15.0-53-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: Cinnamon 5.4.12 tk: GTK 3.24.33 wm: Mutter vt: 7
    dm: LightDM 1.30.0 Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
  Mobo: ASUSTeK model: PRIME B550M-A v: Rev X.0x
    serial: <superuser required> UEFI: American Megatrends v: 2803
    date: 04/28/2022
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 3
    serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: Discharging
CPU:
  Info: 8-core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP smt: enabled
    arch: Zen 2 rev: 0 cache: L1: 512 KiB L2: 4 MiB L3: 32 MiB
  Speed (MHz): avg: 2361 high: 3905 min/max: 2200/4426 boost: enabled
    cores: 1: 3622 2: 2149 3: 2060 4: 2155 5: 2196 6: 2196 7: 2199 8: 2199
    9: 3905 10: 2117 11: 2057 12: 2138 13: 2199 14: 2198 15: 2201 16: 2200
    bogomips: 115199
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Navi 22 [Radeon RX 6700/6700 XT / 6800M] vendor: Gigabyte
    driver: amdgpu v: kernel pcie: speed: 16 GT/s lanes: 16 ports:
    active: DP-2,HDMI-A-1,HDMI-A-2 empty: DP-1 bus-ID: 0c:00.0
    chip-ID: 1002:73df class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
    unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 12800x2880 s-dpi: 112 s-size: 2903x653mm (114.3x25.7")
    s-diag: 2976mm (117.1")
  Monitor-1: DisplayPort-1 mapped: DP-2 pos: primary,top-center
    model: Lenovo L32p-30 serial: <filter> res: 5120x2880 hz: 60 dpi: 187
    size: 697x392mm (27.4x15.4") diag: 800mm (31.5") modes: max: 3840x2160
    min: 720x400
  Monitor-2: HDMI-A-0 mapped: HDMI-A-1 pos: middle-l model: ASUS VA27EHE
    serial: <filter> res: 3840x2160 hz: 60 dpi: 163
    size: 598x336mm (23.5x13.2") diag: 686mm (27") modes: max: 1920x1080
    min: 720x400
  Monitor-3: HDMI-A-1 mapped: HDMI-A-2 pos: bottom-r model: Samsung S24F350
    serial: <filter> res: 3840x2160 hz: 60 dpi: 187
    size: 521x293mm (20.5x11.5") diag: 598mm (23.5") modes: max: 1920x1080
    min: 720x400
  OpenGL: renderer: AMD Radeon RX 6700 XT (navy_flounder LLVM 13.0.1 DRM
    3.42 5.15.0-53-generic)
    v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: AMD Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]
    driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
    bus-ID: 0c:00.1 chip-ID: 1002:ab28 class-ID: 0403
  Device-2: iCreate Xonar U7 type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 3-1:2 chip-ID: 1043:857c
    class-ID: 0300
  Sound Server-1: ALSA v: k5.15.0-53-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK PRIME B450M-A driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: f000 bus-ID: 09:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp9s0 state: down mac: <filter>
  Device-2: TP-Link Archer T4U ver.3 type: USB driver: rtl88x2bu
    bus-ID: 3-3:3 chip-ID: 2357:0115 class-ID: 0000 serial: <filter>
  IF: wlxe848b8938e08 state: up mac: <filter>
Drives:
  Local Storage: total: 6.13 TiB used: 1.71 TiB (27.9%)
  ID-1: /dev/nvme0n1 vendor: Crucial model: CT1000P1SSD8 size: 931.51 GiB
    speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: P3CR021
    temp: 45.9 C scheme: GPT
  ID-2: /dev/sda vendor: SanDisk model: SSD PLUS 480GB size: 447.14 GiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 00RL scheme: GPT
  ID-3: /dev/sdb vendor: Seagate model: ST2000DM006-2DM164 size: 1.82 TiB
    speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: CC26 scheme: MBR
  ID-4: /dev/sdc vendor: Western Digital model: WD30EZRZ-60Z5HB0
    size: 2.73 TiB speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A81 scheme: GPT
  ID-5: /dev/sdd vendor: Samsung model: MZNTE256HMHP-000L2 size: 238.47 GiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 6L0Q scheme: GPT
Partition:
  ID-1: / size: 233.18 GiB used: 39.72 GiB (17.0%) fs: ext4 dev: /dev/sdd2
  ID-2: /boot/efi size: 511 MiB used: 6.2 MiB (1.2%) fs: vfat
    dev: /dev/sdd1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 56.0 C
    mem: 54.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Repos:
  Packages: 2566 apt: 2529 flatpak: 37
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/home:Alexx2000.list
    1: deb http://download.opensuse.org/repositories/home:/Alexx2000/xUbuntu_22.04/ /
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com vanessa main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http://repository.spotify.com stable non-free
  Active apt repos in: /etc/apt/sources.list.d/librewolf.sources
    1: deb [arch=amd64] https://deb.librewolf.net focal main
Info:
  Processes: 410 Uptime: 25m wakeups: 2 Memory: 31.26 GiB
  used: 3.82 GiB (12.2%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.3.0 alt: 11 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13

[spamegg]

Can you see if it gives any error messages on the Terminal? Run it on the Terminal with

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flatpak run com.github.xournalpp.xournalpp

and post the messages here.

[tzell]

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flatpak run com.github.xournalpp.xournalpp
Gtk-Message: 22:51:52.879: Failed to load module "xapp-gtk3-module"
** Message: 22:51:52.927: TEXTDOMAINDIR = (null), Platform-specific locale dir = /app/share/xournalpp/../locale, chosen directory = /app/share/xournalpp/../locale
ALSA lib ../../../src/pcm/pcm_direct.c:2045:(snd1_pcm_direct_parse_open_conf) The field ipc_gid must be a valid group (create group audio)
ALSA lib ../../../src/pcm/pcm_direct.c:2045:(snd1_pcm_direct_parse_open_conf) The field ipc_gid must be a valid group (create group audio)
ALSA lib ../../../src/pcm/pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
ALSA lib ../../../src/pcm/pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
ALSA lib ../../../src/pcm/pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
ALSA lib ../../oss/pcm_oss.c:397:(_snd_pcm_oss_open) Cannot open device /dev/dsp
ALSA lib ../../oss/pcm_oss.c:397:(_snd_pcm_oss_open) Cannot open device /dev/dsp
ALSA lib ../../src/confmisc.c:160:(snd_config_get_card) Invalid field card
ALSA lib ../../usb_stream/pcm_usb_stream.c:482:(_snd_pcm_usb_stream_open) Invalid card 'card'
ALSA lib ../../src/confmisc.c:160:(snd_config_get_card) Invalid field card
ALSA lib ../../usb_stream/pcm_usb_stream.c:482:(_snd_pcm_usb_stream_open) Invalid card 'card'
ALSA lib ../../../src/pcm/pcm_direct.c:2045:(snd1_pcm_direct_parse_open_conf) The field ipc_gid must be a valid group (create group audio)

Tried installing xapp, got:

sudo apt install xapp

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Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 xapp : Depends: libxapp1 (= 2.2.8-1) but 2.2.15+vanessa is to be installed
E: Unable to correct problems, you have held broken packages.

sudo apt install libxapp1

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libxapp1 is already the newest version (2.2.15+vanessa).

[spamegg]

Installing those with apt would not help anyway, because you are using a Flatpak, which uses dependencies separate from the apt system.

Xournal++ is available as a non-Flatpak in the repositories, I use it all the time. Maybe try that:

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apt install xournalpp

It will be a slightly older version than the Flatpak.

[tzell]

Thanks for clarifying that, didn't know flatpak uses different dependencies than apt.
The non flatpak version works, yes that workaround works.

Question is, is there a way to troubleshoot the reason why the flatpak version fails to load?

[spamegg]

You should send that Terminal error output to the Xournal++ developers, I think they are the ones who make the Flatpak. https://github.com/xournalpp/xournalpp/issues

[alexeymuranov]

I've submitted a report about this issue:
https://github.com/xournalpp/xournalpp/issues/4475