since a few days, I have experienced the following problem: Every time I try to join a meeting, the client crashes the exact moment I join the meeting. I am using the .deb package from the official zoom website that they provide for LM. The version is the latest one.
Here is the output of
inxi -Fxxxrz
:Code: Select all
System:
Kernel: 6.1.7-x64v1-xanmod1 x86_64 bits: 64 compiler: gcc v: 12.2.0
Desktop: Cinnamon 5.6.7 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Acer product: Aspire A515-54G v: V1.24
serial: <superuser required>
Mobo: CML model: Doc_WC v: V1.24 serial: <superuser required>
UEFI: Insyde v: 1.24 date: 07/07/2021
Battery:
ID-1: BAT1 charge: 19.6 Wh (57.5%) condition: 34.1/48.9 Wh (69.6%)
volts: 15.0 min: 15.2 model: LGC AC14B8K type: Li-ion serial: <filter>
status: Discharging
CPU:
Info: quad core model: Intel Core i5-10210U bits: 64 type: MT MCP
smt: enabled arch: Comet/Whiskey Lake note: check rev: C cache: L1: 256 KiB
L2: 1024 KiB L3: 6 MiB
Speed (MHz): avg: 1048 high: 2100 min/max: 400/4200 cores: 1: 700 2: 700
3: 700 4: 2100 5: 2100 6: 700 7: 700 8: 690 bogomips: 33599
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel CometLake-U GT2 [UHD Graphics]
vendor: Acer Incorporated ALI driver: i915 v: kernel ports: active: eDP-1
empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300
Device-2: NVIDIA GP107M [GeForce MX350] vendor: Acer Incorporated ALI
driver: nvidia v: 515.86.01 pcie: speed: 2.5 GT/s lanes: 4 bus-ID: 02:00.0
chip-ID: 10de:1c94 class-ID: 0302
Device-3: Quanta HD User Facing type: USB driver: uvcvideo bus-ID: 1-5:2
chip-ID: 0408:a061 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.3 driver: X:
loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 1600x900 s-dpi: 96 s-size: 423x238mm (16.7x9.4")
s-diag: 485mm (19.1")
Monitor-1: eDP-1 model: BOE Display res: 1600x900 hz: 60 dpi: 118
size: 344x194mm (13.5x7.6") diag: 395mm (15.5") modes: 1920x1080
OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 22.0.5
direct render: Yes
Audio:
Device-1: Intel Comet Lake PCH-LP cAVS vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:02c8
class-ID: 0403
Sound Server-1: ALSA v: k6.1.7-x64v1-xanmod1 running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: speed: 2.5 GT/s
lanes: 1 port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp3s0 state: down mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-10:4 chip-ID: 8087:0026 class-ID: e001
Report: hciconfig ID: hci0 rfk-id: 3 state: up address: <filter>
bt-v: 3.0 lmp-v: 5.2 sub-v: 237e hci-v: 5.2 rev: 237e
Drives:
Local Storage: total: 953.87 GiB used: 63.87 GiB (6.7%)
ID-1: /dev/nvme0n1 vendor: Intel model: SSDPEKNW010T8 size: 953.87 GiB
speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 004C temp: 24.9 C
scheme: GPT
Partition:
ID-1: / size: 91.11 GiB used: 26.08 GiB (28.6%) fs: ext4
dev: /dev/nvme0n1p7
ID-2: /boot/efi size: 96 MiB used: 57.9 MiB (60.3%) fs: vfat
dev: /dev/nvme0n1p1
ID-3: /home size: 144.87 GiB used: 37.74 GiB (26.0%) fs: ext4
dev: /dev/nvme0n1p8
Swap:
ID-1: swap-1 type: partition size: 7.63 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p6
Sensors:
System Temperatures: cpu: 37.0 C pch: 42.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: apt: 3041
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/apandada1-foliate-jammy.list
1: deb http://ppa.launchpad.net/apandada1/foliate/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/apandada1-xournalpp-stable-jammy.list
1: deb http://ppa.launchpad.net/apandada1/xournalpp-stable/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/geogebra.list
1: deb http://www.geogebra.net/linux/ stable main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/nodesource.list
1: deb [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_18.x jammy main
2: deb-src [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_18.x jammy main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https://ftp.halifax.rwth-aachen.de/linuxmint vera main upstream import backport
2: deb http://mirror.23media.com/ubuntu jammy main restricted universe multiverse
3: deb http://mirror.23media.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http://mirror.23media.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64 signed-by=/usr/share/keyrings/signal-desktop-keyring.gpg] https://updates.signal.org/desktop/apt xenial main
Active apt repos in: /etc/apt/sources.list.d/vscode.list
1: deb [arch=amd64,arm64,armhf] http://packages.microsoft.com/repos/code stable main
Active apt repos in: /etc/apt/sources.list.d/xanmod-kernel.list
1: deb http://deb.xanmod.org releases main
Info:
Processes: 289 Uptime: 8m wakeups: 19 Memory: 7.59 GiB
used: 2.67 GiB (35.2%) Init: systemd v: 249 runlevel: 5 Compilers:
gcc: 11.3.0 alt: 11 Shell: Bash v: 5.1.16 running-in: gnome-terminal
inxi: 3.3.13
Since I am using a custom xanmod kernel, I thought that the latest version of it might be causing the problem. However, using the generic kernel provided by LM itself (5.15.0-58) instead did yield the same result.
Is anyone also experiencing this problem or might have an idea what causes this?
Thanks in advance!