Hello,
I have a Toshiba Satellite A500 PSAR9A-02J001 Laptop. I have just installed Linux Mint and am very happy with all, except sound.
Firstly, this is not (I think) a hardware fault, as I re-installed windows again to check and the laptop speakers worked fine.
When playing music, both speakers give out 'white noise'. When testing the sound through settings, the left speaker is fine, right speaker is still 'white noise'.
I connected a Blue-Tooth headset and they work fine.
Would love some advice on this.
Thanks in advance.
Sound not working Toshiba Satellite A500 PSAR9A-02J001[Not solved]
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Sound not working Toshiba Satellite A500 PSAR9A-02J001[Not solved]
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001
Some basic checks via Terminal:
Device and driver
Playback devices
To test outputs: an example
Sound card and muted/not muted
Device and driver
Code: Select all
inxi -A
Code: Select all
aplay -l
card 0
and device 0
Code: Select all
aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Code: Select all
alsamixer
Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001
Tried all the above, but still no sound.administrollaattori wrote: ⤴Wed Apr 25, 2018 1:32 pm Some basic checks via Terminal:
Device and driverPlayback devicesCode: Select all
inxi -A
To test outputs: an exampleCode: Select all
aplay -l
card 0
anddevice 0
Sound card and muted/not mutedCode: Select all
aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Code: Select all
alsamixer
Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001
He meant you to post the output of those commands.
For every complex problem there is an answer that is clear, simple, and wrong - H. L. Mencken
Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001
Device and driver
david@david-Satellite-A500 ~ $ inxi -A
Audio: Card-1 Intel 5 Series/3400 Series High Definition Audio
driver: snd_hda_intel
Card-2 NVIDIA GT216 HDMI Audio Controller driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.13.0-39-generic
david@david-Satellite-A500 ~ $
Playback Devices
david@david-Satellite-A500 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: ALC272 Analog [ALC272 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 1: ALC272 Digital [ALC272 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
david@david-Satellite-A500 ~ $
To test outputs: an example card 0 and device 0
david@david-Satellite-A500 ~ $ aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
david@david-Satellite-A500 ~ $
Sound card and muted/not muted
────────────────────────────── AlsaMixer v1.1.0 ──────────────────────────────┐
│ Card: HDA Intel MID F1: Help │
│ Chip: Realtek ALC272 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Master [dB gain: 0.00] Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │MM│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 100<>100 98<>98 0<>0 0<>0 │
│ < Master >Headphon Speaker PCM Mic Mic Boos S/PDIF S/PDIF D │
│ │
│
Hope this help in some way
david@david-Satellite-A500 ~ $ inxi -A
Audio: Card-1 Intel 5 Series/3400 Series High Definition Audio
driver: snd_hda_intel
Card-2 NVIDIA GT216 HDMI Audio Controller driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.13.0-39-generic
david@david-Satellite-A500 ~ $
Playback Devices
david@david-Satellite-A500 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: ALC272 Analog [ALC272 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 1: ALC272 Digital [ALC272 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
david@david-Satellite-A500 ~ $
To test outputs: an example card 0 and device 0
david@david-Satellite-A500 ~ $ aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
david@david-Satellite-A500 ~ $
Sound card and muted/not muted
────────────────────────────── AlsaMixer v1.1.0 ──────────────────────────────┐
│ Card: HDA Intel MID F1: Help │
│ Chip: Realtek ALC272 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Master [dB gain: 0.00] Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │MM│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 100<>100 98<>98 0<>0 0<>0 │
│ < Master >Headphon Speaker PCM Mic Mic Boos S/PDIF S/PDIF D │
│ │
│
Hope this help in some way
Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001
Thanks, No change in my problem.