[SOLVED] Sound only on left speaker Acer Predator 15 G9-593-72VT

Questions about codecs, DVD playback, web plugins...
Forum rules
Before you post please read how to get help
Post Reply
User avatar
CleverSageLife
Level 1
Level 1
Posts: 3
Joined: Sat Jun 23, 2018 10:11 pm
Location: DETROIT

[SOLVED] Sound only on left speaker Acer Predator 15 G9-593-72VT

Post by CleverSageLife » Sat Jun 23, 2018 10:17 pm

My Acer Predator 15 G9-593-72VT gaming laptop only has sound coming from the left speaker and possibly the rear subwoofer, but not the right speaker. This has been the case in both Linux Mint 18.2 and now 18.3.
Last edited by CleverSageLife on Sun Jun 24, 2018 5:37 am, edited 1 time in total.

User avatar
CleverSageLife
Level 1
Level 1
Posts: 3
Joined: Sat Jun 23, 2018 10:11 pm
Location: DETROIT

[SOLVED] Sound only on left speaker Acer Predator 15 G9-593-72VT

Post by CleverSageLife » Sun Jun 24, 2018 5:34 am

THIS WAS CONFIRMED TO WORK ON 06/24/2018 ON LINUX MINT 18.3


My Acer Predator 15 G9-593-72VT has:
Card: HDA Intel PCH
Chip: Realtek ALC255


FIXING IT BY SETTING THE PINS AKA JACK RETASKING:


STEP 1: INSTALL THE FOLLOWING SUITE OF APPS:
sudo apt-get install alsa-tools-gui

STEP 2: RUN THIS PARTICULAR APP FROM THE SUITE AT THE TERMINAL:
hdajackretask

STEP 3: CHECK THE FOLLOWING BOX:
show unconnected pins

STEP 4: SET THE PINS AS FOLLOWS:
0x14 to "Internal Speaker" (do NOT check the box for override)
0x17 to "Internal Speaker LFE" (check the box for override)
0x1b to "Internal Speaker (Back)" (check the box for override)

STEP 5: TEST IT
(play a song or stream a video?)


STEP 6: IF THE TEST SUCCEEDS, CLICK BUTTON:
Install Boot Override
(you will need to put in an admin password)

STEP 7: REBOOT
See if the settings stuck after a restart.

At any time, if something goes wonky, restart the computer, and try again. I found that sometimes the sound quits and freezes while applying different configs, but a restart resets it back to normal.

Image

Post Reply

Return to “Sound, Multimedia, & Codecs”