Mint 19.2 Tina No Sound [Solved]

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rpipes
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Mint 19.2 Tina No Sound [Solved]

Post by rpipes » Thu Aug 29, 2019 3:01 pm

So I have installed 19.2 Tina with cinnamon desktop, and I cannot get the sound to work. I have the dreaded dummy output. If I run aplay --list-devices it shows PCH [HDA-Intel PCH] on device 3, 7, 8, 9 and 10 as HDMI devices.

Now, if I boot into GalliumOS 3.0 sound works, and the aplay command lists device 0 as audio, and it also lists sklnau8825adi on all devices instead of PCH [HDA-Intel PCH].

Running lspci -v on linux mint shows no Multimedia audio controller, but on GalliumOS it lists Multimedia Audio Controller: Intel Corporation Sunrise Point-LP HD Audio (rev21).

I've been through the web and the forums here, and likely I may have missed something here or there, but for the life of me I have tried a multitude of things and can't seem to find anything that solves this. If I look on the sound settings in Mint it shows Dummy Output, but on Gallium it lists Built-In Audio Speakers, and for Port it shows Speakers.

On Mint the alsamixer shows my card as HDA Intel PCH, and the only thing in the graphical area on the bottom is a square with 00 with <S/PDIF> underneath that.

Pavucontrol shows dummy output in the Output Devices Tab, and System Sounds on the playback tab. That's the only things those tabs.

Allegedly there are no proprietary drivers installed so......

I'm at a loss.

Can anyone point me in the right direction?
Last edited by rpipes on Mon Sep 02, 2019 11:06 pm, edited 1 time in total.

sleeper12
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Re: Mint 19.2 Tina No Sound

Post by sleeper12 » Thu Aug 29, 2019 3:17 pm

MrEen may advise you, but meanwhile see if anything here helps:
https://mreen.000webhostapp.com/SoundFixTips.html

rpipes
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Re: Mint 19.2 Tina No Sound

Post by rpipes » Thu Aug 29, 2019 6:44 pm

I'm just needing the sound output to come through the chromebook speakers. I'm not using any form of external hardware or headphones. Hope the following helps.

Thus far none of the suggestions seemed to alter things.

If I follow the document, According to alsamixer nothing appears muted.
For card it has: Card: HDA Intel PCH
For chip it has: Chip: Intel Skylake HDMI
Under that it has info for F3 and F4, but under that of item it has: Item: S/PDIF

Then below that it has 4 columns with a square and 00 in them, with <S/PDIF> <S/PDIF1> <S/PDIF2> <S/PDIF3> and then <S/PDIF4>

I deleted the .config/pulse files and rebooted. It appears to have recreated the files but I still have the same configuration and problem.

I am not dual booting. This is, however, on a Samsung Chromebook Pro.

In pavucontrol under the configuration tab, I don't have an option for Analog Stereo Duplex. All of my options are for Digital Stereo HDMI Output (unplugged), or Digital Surround HDMI Output (unplugged). I did note, however, that selecting one of these options and then playing a sound, pavucontrol does register the sound, but there is not audible sound coming from the speakers. It need to play through the speakers on the chromebook. I also made sure that the sound wasn't muted in pavucontrol as well.

The result of running sudo fuser -v /dev/snd/* is as follows:

USER PID ACCESS COMMAND
/dev/snd/controlC0: ron 1318 F.... pulseaudio

......which no more than I really know seems to be good?

I then ran apt install --reinstall pulseaudio followed by apt install alsa-base pulseaudio. No errors on either of those.

Ran sudo alsa force-reload and had the following output:

Unloading ALSA sound driver modules: snd-seq-midi snd-seq-midi-event snd-seq snd-rawmidi snd-seq-device snd-soc-nau8825 snd-soc-skl snd-soc-skl-ipc snd-hda-ext-core snd-soc-sst-dsp snd-soc-sst-ipc snd-soc-acpi snd-soc-ssm4567 snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-codec-hdmi snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-timer (failed: modules still loaded: snd-hda-codec-hdmi snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-timer).
Loading ALSA sound driver modules: snd-seq-midi snd-seq-midi-event snd-seq snd-rawmidi snd-seq-device snd-soc-nau8825 snd-soc-skl snd-soc-skl-ipc snd-hda-ext-core snd-soc-sst-dsp snd-soc-sst-ipc snd-soc-acpi snd-soc-ssm4567 snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-codec-hdmi snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-timer.

So some modules didn't appear to reload, and some did.

Output from inxi-Fxz:


$ inxi -Fxz
System:
Host: rons-computer Kernel: 4.15.0-58-generic x86_64 bits: 64
compiler: gcc v: 7.4.0 Desktop: Cinnamon Distro: Linux Mint 19.2 Tina
base: Ubuntu 18.04 bionic
Machine:
Type: Desktop System: Google product: Caroline v: 1.0 serial: <filter>
Mobo: Google model: Caroline v: 1.0 serial: <filter> BIOS: coreboot v: N/A
date: 06/21/2018
Battery:
ID-1: BAT0 charge: 28.3 Wh condition: 36.4/39.1 Wh (93%)
model: SDI 4352D51 status: Discharging
CPU:
Topology: Dual Core model: Intel Core m3-6Y30 bits: 64 type: MT MCP
arch: Skylake rev: 3 L2 cache: 4096 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 7296
Speed: 800 MHz min/max: 400/2200 MHz Core speeds (MHz): 1: 800 2: 800
3: 800 4: 800
Graphics:
Device-1: Intel HD Graphics 515 driver: i915 v: kernel bus ID: 00:02.0
Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 2400x1600~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 515 (Skylake GT2)
v: 4.5 Mesa 19.0.8 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel
bus ID: 00:1f.3
Sound Server: ALSA v: k4.15.0-58-generic
Network:
Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel port: efa0
bus ID: 01:00.0
IF: wlp1s0 state: up mac: <filter>
Drives:
Local Storage: total: 58.24 GiB used: 8.75 GiB (15.0%)
ID-1: /dev/mmcblk0 model: DF4064 size: 58.24 GiB
Partition:
ID-1: / size: 57.08 GiB used: 8.75 GiB (15.3%) fs: ext4
dev: /dev/mmcblk0p1
Sensors:
System Temperatures: cpu: 39.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 210 Uptime: 57m Memory: 3.75 GiB used: 1.38 GiB (36.8%)
Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.20
inxi: 3.0.32

Output of aplay -l:

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

Here is the output of pacmd list-sinks while running some random youtube video:

$ pacmd list-sinks
1 sink(s) available.
* index: 4
name: <auto_null>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: RUNNING
suspend cause:
priority: 1000
volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 0.18 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 4
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 4
linked by: 4
configured latency: 0.50 ms; range is 0.50 .. 2000.00 ms
module: 28
properties:
device.description = "Dummy Output"
device.class = "abstract"
device.icon_name = "audio-card"

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MrEen
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Re: Mint 19.2 Tina No Sound

Post by MrEen » Mon Sep 02, 2019 12:19 am

Hi rpipes, and welcome to the forum.

You have one of those special cases like what's listed in my "Some Specific Hardware Fixes" section with the system using sklnau8825adi. Unfortunately, my source for the fixes only has a fix for nau8824 and not 8825.

The fact it works with GalliumOS makes me think you might get lucky here if you upgrade to either the 4.20 or 5.0 kernel. As far as I know at this time, there's not much hope otherwise.

Your system does have HDMI audio as an option. Also, a USB sound card should function just fine as should Bluetooth.

Good luck.

rpipes
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Re: Mint 19.2 Tina No Sound

Post by rpipes » Mon Sep 02, 2019 2:16 am

Well, from the research that I can muster, it looks like GalliumOS 3.0 uses a 4.16 kernel (or 4.16.18), so perhaps an update is in order. I'll give it a shot and see what happens and post the results here in a day or so.

Jungsoul
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Re: Mint 19.2 Tina No Sound

Post by Jungsoul » Mon Sep 02, 2019 9:09 am

Greetings, Rpipes, this problem started yesterday for my Linux 19.2 downloaded about three weeks ago. I checked out the link given by Sleeper12, but am newbie to Linux -- however, reason I am posting is to let you know I am consulting with my computer specialist in half and hour and if we can solve what happened, will let you know. In the meantime, I tried to roll back as in Windows "system restore" and although I recall installing that, cannot find it. So just to let you know, I don't recall doing anything yesterday to interfere with the sound, but the sound screen just says "no application to play or record found." However, in installing spotify I was able to hear it, and the install headphones or speaker screen shows me variation in levels of volume while running youtubes. Back to you if we get anywhere . . .

rpipes
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Re: Mint 19.2 Tina No Sound

Post by rpipes » Mon Sep 02, 2019 10:56 pm

Okay, so I updated the kernel to the latest stable (5.12 I believe), and.......no dice. The only thing that shows up is dummy output. Going through the previous steps results in (from what I can tell) the same data. So, I reinstalled GalliumOS 3.0. Suddenly there is sound and everything is being reported as appropriate. Hmmmmm......

I figured why not just install Cinnamon desktop and see what happens. Installation went smooth, lightdk as the DM, rebooted and chose Cinnamon as my desktop. Low and behold I have sound and everything is right with the world.

I know that Gallium has worked specifically to enable their OS to work well with Chromebooks, so I can only assume that they've done something different, although I haven't the faintest idea as to what that might be. That's way above my skill set.

So, I just need to figure out how to install the software center for Mint and I can then begin to tailor things accordingly.

Although it's not the answer I was hoping for, it at least works so I'll flag this thread as closed.

rpipes
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Re: Mint 19.2 Tina No Sound

Post by rpipes » Mon Sep 02, 2019 11:02 pm

Or perhaps I won't flag it as resolved/closed. Is that something I can do?

Jungsoul
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Re: Mint 19.2 Tina No Sound [Solved]

Post by Jungsoul » Tue Sep 03, 2019 6:01 am

Hello, this problem description was begun by rpipes for chromebook sound after Mint installation. I installed Mint Tina three weeks ago and the sound was working until day before yesterday on Chrome browser; I installed spotify and sound worked. My computer tech told me to try Firefox and yes, the sound worked. So for me, it went out on my preferred browser, which has all my bookmarks and passwords stored. In fact, I could not log-in to this forum today on Firefox without changing my password and that means to something I cannot remember and did not get a link to put in my own pwd. Furthermore, Firefox has the black background with white print I find so hard to read. This solution (rpipes expressed doubt this sound problem was solved but closed anyway) therefore is apparently for first installation and sound for all applications. What to do when an application works and then fails with the system message "no sound application is available" ?

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MrEen
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Re: Mint 19.2 Tina No Sound [Solved]

Post by MrEen » Sun Sep 08, 2019 9:00 pm

Hi again rpipes.

If you'd still like to try Mint, the solution here may work for you. If you want to try it, let me know first as it needs a little modification for Mint.

@Jungsoul:
I'm not sure what the issue may be that you're experiencing. There may be an issue with your Chrome profile. To test that, in Chrome press Ctrl+Shift+N to open a new incognito window and see if the sound works there.

rpipes
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Re: Mint 19.2 Tina No Sound [Solved]

Post by rpipes » Wed Sep 11, 2019 3:13 am

Hello again MrEen,

I ended up installing Linuxmint with Cinnamon desktop on my Toshiba with a dual boot Linuxmint/Windows configuration and reinstalled chrome OS on the chromebook. I'm giving the chromebook to my girlfriends son, perhaps he will have more use for it. I'm starting to get into some basic C coding on my own and want to do it all in a linux environment with both the command line as well as an IDE. I'm also at the point after all these years in which I don't want files scattered across the web in "the cloud", I don't want my music stored in "the cloud", I don't want my own personal files and writings stored in "the cloud", etc. If I ever get to a point in which file sharing becomes a necessity, that's different, but I have a bit of a learning curve well before that point is ever reached.

The linux on a chromebook thing is still fairly new and at some point it will likely become more commonplace with more and more hardware support. It's a process I'm sure, just like it was and continues to be for PC's. I liked the idea of using the chromebook for this and setting it up more to my own personal tastes without having the google gods having such a firm grip on a device that I purchased, the same as with our phones that we rely on so heavily. As per your suggestion I did try the bluetooth route and that worked perfectly fine, so If I did keep the chromebook I'd reinstall and use my bluetooth speakers.

I want to thank you for your time, support and suggestions. Linux Mint is by far my favourite of all the linux distributions and it just works. The developers have done an outstanding job with all of this and I do hope that it continues well into the future.

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MrEen
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Re: Mint 19.2 Tina No Sound [Solved]

Post by MrEen » Wed Sep 11, 2019 7:06 am

Sounds good rpipes.

I'm with you on the "in the cloud" idea. The only thing I put there are the files for my web page.

Take care and enjoy.

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