SOUND suddenly stops working (Linux Mint 18 Sarah 64)

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Fayre
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Posts: 12
Joined: Sun Jan 15, 2017 5:05 pm

SOUND suddenly stops working (Linux Mint 18 Sarah 64)

Post by Fayre » Wed Feb 15, 2017 7:40 am

Hiya,

Hopefully you can help me out with my sound problems. My sound (audio output) suddenly stops working in the middle of listening to a podcast for example, or watching a video. I am running Sarah 18 Cinnamon 64 bit.

I have not accidentally muted the sound, in fact this usually happens when I'm not even using the computer except for listening to something whilst it sits on my desk. I have tried to troubleshoot this and looked through forum posts to no avail. The first time I troubleshot it when I ran pactl list sinks the Sink said SUSPENDED, but running the command again produces the following:

Code: Select all

~ $ pactl list sinks
Sink #0
	State: RUNNING
	Name: alsa_output.pci-0000_00_1b.0.analog-stereo
	Description: Built-in Audio Analogue Stereo
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 44100Hz
	Channel Map: front-left,front-right
	Owner Module: 6
	Mute: no
	Volume: front-left: 59228 /  90% / -2.64 dB,   front-right: 59228 /  90% / -2.64 dB
	        balance 0.00
	Base Volume: 65536 / 100% / 0.00 dB
	Monitor Source: alsa_output.pci-0000_00_1b.0.analog-stereo.monitor
	Latency: 16563 usec, configured 20000 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "CX20585 Analog"
		alsa.id = "CX20585 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xf2520000 irq 28"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analogue Stereo"
		device.description = "Built-in Audio Analogue Stereo"
		alsa.mixer_name = "Conexant CX20585"
		alsa.components = "HDA:14f15069,17aa2155,00100302 HDA:80862804,17aa21b5,00100000"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Ports:
		analog-output-speaker: Speakers (priority: 10000)
		analog-output-headphones: Headphones (priority: 9000, not available)
	Active Port: analog-output-speaker
	Formats:
		pcm 
This problem is usually resolved by restarting the computer, sometimes it takes a couple restarts to fix the sound again. But it is a huge hassle and means I have to stop and save everything I might be doing.

Any insights much appreciated! Cheers

mohican
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Posts: 24
Joined: Wed Aug 17, 2016 5:28 am

Re: SOUND suddenly stops working (Linux Mint 18 Sarah 64)

Post by mohican » Sat Oct 13, 2018 10:30 am

Hello I'm experiencing the same problem (may be after an update), but it's on Ubuntu 14.04.

Did you solve the problem ? If yes how ?
Thank you.
Currently testing Linux Mint 19.0v2 64 bits Xfce and Cinnamon.

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MrEen
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Posts: 1734
Joined: Mon Jun 12, 2017 8:39 pm

Re: SOUND suddenly stops working (Linux Mint 18 Sarah 64)

Post by MrEen » Sat Oct 13, 2018 11:39 am

Try deleting the files in ~/.config/pulse/ then run pulseaudio -k in the terminal.

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