new LM 18.2 install, can't play vimeo video (Firefox)

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ginahoy
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new LM 18.2 install, can't play vimeo video (Firefox)

Postby ginahoy » Mon Sep 04, 2017 11:25 pm

I recently built a new machine and installed LM 18.2. One of the main reasons I finally moved on from my once-trusty-becoming-crusty XP machine was increasing compatibility issues with browsing -- especially video playback, as multimedia is becoming more ubiquitous as a presentation format.

I'm still getting my toes wet with LM, but I was surprised and a little disappointed to still encounter videos that won't work. I use Firefox, and it has the pre-installed H264 codec and latest flash plug-in.

Here's an example of a Vimeo that won't play: https://vimeo.com/232123313. I also tried safe mode. Is there another plugin I need to install?
Last edited by ginahoy on Fri Nov 03, 2017 2:30 am, edited 1 time in total.
Linux Mint 18.2 Xfce x64 | ASRock Z270 Extreme4 | Core i7 7700K | Cryorig H7 cooler| 32GB DDR4 2400| modded legacy Evercase LE4252 | EVGA 450W B3 | Samsung 850 EVO SSD

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phd21
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby phd21 » Tue Sep 05, 2017 12:49 am

Hi "ginahoy",

It would help to know more about your system setup. If you run "inxi -Fxzd" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

I just tried the Vimeo video from your link and it worked just fine in my Firefox on my Linux Mint 18.1 KDE system. Install these below and restart Firefox.

1.) Install this New Pepper Flash Installer for Chromium, Firefox, November 6, 2016
http://ubuntuhandbook.org/index.php/2016/11/new-pepper-flash-installer-for-chromium-firefox/
To install this using the PPA method, open a console terminal, type in, or copy & paste, each line below one by one: Click "Select All" above command, right click the highlighted command, select Copy (or Ctrl+Insert), click in the console terminal window, and right click paste (or Shift+Insert), repeat for each command.

Code: Select all

sudo add-apt-repository ppa:jonathonf/pepperflashplugin-nonfree

Code: Select all

sudo apt update

Code: Select all

sudo apt install pepperflashplugin-nonfree



2.) I recommend installing a current version of "ffmpeg" as well.

How to Install FFmpeg 3.2 via PPA in Ubuntu 16.04 (Linux Mint 18.x, or 17.x)
http://tipsonubuntu.com/2016/11/02/install-ffmpeg-3-2-via-ppa-ubuntu-16-04/
To install this using the PPA method, open a console terminal, type in, or copy & paste, each line below one by one: Click "Select All" above command, right click the highlighted command, select Copy (or Ctrl+Insert), click in the console terminal window, and right click paste (or Shift+Insert), repeat for each command.

Code: Select all

sudo add-apt-repository ppa:jonathonf/ffmpeg-3

Code: Select all

sudo apt update && sudo apt install ffmpeg libav-tools x264 x265



Hope this helps ...

Firefox_VimeoVideo1.jpg
Phd21: Mint KDE 17.3 & 18.2, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,3gb Ram,160gb hdd, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby smurphos » Tue Sep 05, 2017 1:01 am

Is the package mint-meta-codecs installed?

If not install it and see if that helps. It's the additional codecs package from the mint repos that is optional at the point of install.

ginahoy
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby ginahoy » Tue Sep 05, 2017 2:23 am

Thanks for prompt replies!

I installed pepperflash and ffmpeg. Thanks for detailed instructions. The readback after each command appeared nominal, although I may not have recognized if it wasn't. The vimeo video still won't play. i tried safe mode again (I use NoScript and ABP, which can interfere with some sites). I'm attaching a terminal log in case the installations had anomalies.

smurphos wrote:Is the package mint-meta-codecs installed?

How can I check this, and how do I install? This is my first time using the terminal :?
Linux Mint 18.2 Xfce x64 | ASRock Z270 Extreme4 | Core i7 7700K | Cryorig H7 cooler| 32GB DDR4 2400| modded legacy Evercase LE4252 | EVGA 450W B3 | Samsung 850 EVO SSD

ginahoy
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby ginahoy » Tue Sep 05, 2017 2:45 am

phd21 wrote:...run "inxi -Fxzd" from the console terminal prompt, highlight the results, copy and paste them back here

Code: Select all

david@linux-desktop ~ $ inxi -Fxzd
System:    Host: linux-desktop Kernel: 4.8.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Xfce 4.12.3 (Gtk 2.24.28) Distro: Linux Mint 18.2 Sonya
Machine:   Mobo: ASRock model: Z270 Extreme4 Bios: American Megatrends v: P1.20 date: 11/03/2016
CPU:       Quad core Intel Core i7-7700K (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 23200
           clock speeds: max: 2900 MHz 1: 1199 MHz 2: 1199 MHz 3: 1199 MHz 4: 1199 MHz
Graphics:  Card: Intel Device 5912 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1280x1024@60.02hz
           GLX Renderer: Mesa DRI Intel Kabylake GT2 GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Audio:     Card Intel Device a2f0 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.8.0-53-generic
Network:   Card: Intel Ethernet Connection (2) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 250.1GB (15.7% used) ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB
           Optical: No optical drives detected.
Partition: ID-1: / size: 32G used: 5.0G (17%) fs: ext4 dev: /dev/sda2
           ID-2: /home size: 167G used: 2.4G (2%) fs: ext4 dev: /dev/sda3
           ID-3: swap-1 size: 33.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda4
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 34.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 195 Uptime: 4 days Memory: 1431.9/31874.5MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35
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catweazel
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby catweazel » Tue Sep 05, 2017 2:47 am

ginahoy wrote:How can I check this, and how do I install? This is my first time using the terminal :?

The video plays fine here in ff. Type this into a terminal:

Code: Select all

sudo apt install mint-meta-codecs
If your problem is fixed, please mark your thread as [SOLVED] by editing the title of the first message in the thread.

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MintBean
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby MintBean » Tue Sep 05, 2017 3:06 am

Yup, works fine here too in FF, and I haven't done anything special. You probably ignored the option to install multimedia codecs during install. Catweasel's advice will fix that.

ginahoy
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby ginahoy » Tue Sep 05, 2017 3:37 am

installing mint-meta-codecs didn't help. Ugh.

Interestingly, I can play this video on my old XP machine. One of the reasons I built a Linux machine is because of browsing compatibility issues under XP, including issues playing certain video content. My XP machine has same Firefox extensions (plus Silverlight & Java plugins). I'm running v51 (32-bit) on the XP machine versus v54 (64-bit) on the Linux machine. I have Shockwave Flash plugin (v26) on both machines.

One thing odd I noticed that may provide a clue... On the XP machine, the flash blocker prompts me to Allow when I load the page, whereas I get no prompt on the Linux machine. Also, I have NetVideoHunter plugin installed. On the XP machine, it captures the download link for the video (22MB mp4). However, on the Linux machine, NetVideoHunter shows a series of small snippets with filetype m4s. I believe these are referred to as DASH segments. I have no idea why the two machines are served different formats.
Last edited by ginahoy on Fri Nov 03, 2017 2:33 am, edited 1 time in total.
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MintBean
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby MintBean » Tue Sep 05, 2017 3:45 am

In firefox, click the 'hamburger' icon in the top right of the window, ->preferences->content, tick the box 'enable DRM content.'

[edit] That's worth doing but won't fix the problem - makes no odds when tested on my machine.

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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby MintBean » Tue Sep 05, 2017 3:50 am

Why not disable flash blocker and try the video?

Also, if you've enabled flash blocker it hardly qualifies as a 'fresh install.' What else did you change because this works for the rest of us?

ginahoy
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby ginahoy » Tue Sep 05, 2017 4:39 am

DRM content was already enabled.

I didn't say I had a fresh install, just that it's a new machine (less than a month old). I have about a dozen extensions installed in FF, which is why I also tried in Safe mode after each of the above installs. One thing I discovered is that in safe mode, Shockwave Flash plugin is also disabled. No other plugin was disabled, so that took me by surprise. So I had to manually disable all my extensions for each test rather than use safe mode so I could keep the Flash plugin active.

I thought I installed Flashstopper, but it turns out I was mistaken. That explains why I didn't get the "Allow" prompt. You're not going to believe this, but once I installed FlashStopper, the vimeo video now plays! Must be some sort of interaction with my other plugins, or perhaps I mucked things up when i copied over my profile files. Once I installed it just now, I noticed the exception lists are intact from my XP install.

I must admit, I'm a bit overwhelmed with so many things I don't yet understand yet about Linux. I'm accumulating a list for future posts for this forum. What a great resource!

Anyway, problem solved so no need to continue this thread. Thanks again for your replies.
Linux Mint 18.2 Xfce x64 | ASRock Z270 Extreme4 | Core i7 7700K | Cryorig H7 cooler| 32GB DDR4 2400| modded legacy Evercase LE4252 | EVGA 450W B3 | Samsung 850 EVO SSD

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phd21
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Re: new LM 18.2 install, can't play vimdeo video (Firefox)

Postby phd21 » Tue Sep 05, 2017 9:23 am

HI "ginahoy",

From all of use that responded, you are welcome.

We're glad you have that working now. Unusual interaction between plug-ins and add-ons in your Firefox.

Everyone has to be careful when switching from another operating system about copying software configurations from that into a new completely different operating system, like from MS Windows, or Mac, to Linux. Copying "profile" folders usually works from applications like FireFox or Thunderbird, but not always, and certainly not the entire application folder as the programs themselves are very different. Using browser sync options, or exporting and importing (bookmarks, passwords, email, etc...) into a fresh install of the application on the new operating system is preferred. I even had issues with some applications going from Linux Mint 17.3 to Linux Mint 18.x because they are so different.
Phd21: Mint KDE 17.3 & 18.2, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,3gb Ram,160gb hdd, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde


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