Help no sound with Linux Mint 18.2 Sonya

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Aliov
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Help no sound with Linux Mint 18.2 Sonya

Postby Aliov » Tue Oct 24, 2017 5:20 pm

I am new to Linux and this is my output when i entered inxi -A. Please go step by step. Thanks.

Audio: Sound: Advanced Linux Sound Architecture v: k4.10.0-37-generic

Aliov
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Re: Help no sound with Linux Mint 18.2 Sonya

Postby Aliov » Fri Oct 27, 2017 5:31 pm

Anyone to help with my sound issue? I am new to Linux. I only have dummy output.

Aliov
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Re: Help no sound with Linux Mint 18.2 Sonya

Postby Aliov » Wed Nov 01, 2017 5:22 pm

Any update on this? This is my output when i entered inxi -Fxz. Your help will much appreciated.

$ inxi -Fxz
System: Host: -E200HA Kernel: 4.10.0-37-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.2 Sonya
Machine: Mobo: ASUSTeK model: E200HA v: 1.0
Bios: American Megatrends v: E200HA.207 date: 02/01/2016
CPU: Quad core Intel Atom x5-Z8300 (-MCP-) cache: 1024 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 11520
clock speeds: max: 1840 MHz 1: 491 MHz 2: 544 MHz 3: 484 MHz
4: 823 MHz
Graphics: Card: Intel Device 22b0 bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1366x768@60.06hz
GLX Renderer: Mesa DRI Intel HD Graphics (Cherrytrail)
GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio: Sound: Advanced Linux Sound Architecture v: k4.10.0-37-generic
Network: Card: Qualcomm Atheros Device 0042
driver: ath10k_pci bus-ID: 01:00.0
IF: wlp1s0 state: up speed: N/A duplex: N/A mac: <filter>
Drives: HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 31.3GB
Partition: ID-1: / size: 27G used: 7.5G (30%) fs: ext4 dev: /dev/mmcblk0p2
ID-2: swap-1 size: 2.03GB used: 0.02GB (1%) fs: swap dev: /dev/mmcblk0p3
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 42.0C mobo: N/A
Fan Speeds (in rpm): cpu: 0
Info: Processes: 220 Uptime: 1:20 Memory: 915.3/1891.1MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

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jimallyn
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Re: Help no sound with Linux Mint 18.2 Sonya

Postby jimallyn » Wed Nov 01, 2017 7:54 pm

Doing a site-specific search for 'dummy output' turns up a lot of hits, many of which have not been solved. One was solved by upgrading the BIOS, and another by upgrading the kernel. Wish I had better news for you.
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“If the government were coming for your TVs and cars, then you'd be upset. But, as it is, they're only coming for your sons.” - Daniel Berrigan

Eridanus7
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Re: Help no sound with Linux Mint 18.2 Sonya

Postby Eridanus7 » Wed Nov 01, 2017 8:16 pm

Hi, Aliov,

I have had the same problem on a friends Mint18.2. This occurred after a kernel update of the 4.4 series. Switching back to the one before the latest 4.4 kernel cured the problem.

This is something you might find worth trying, clearly there is a some sort of bug in the latest 4.4 kernel and it may well have been duplicated in the 4.10.0-37 kernel that you are using.

Swapping the kernel was very easy on my friends PC as it was set up to allow viewing and selection of kernels via GRUB at startup.

However, you have to set up GRUB to do this. A step by step procedure can be found in topic;-

See viewtopic viewtopic.php f=46&t=234575&p=1247011#p1247011

It's covers other things but will point you in the right direction of how to swap kernels with ease. There is one catch though it assumes you are not dual booting Microsoft & Linux.

If a version of the 4.4 kernel works for you, then this is a stable and supported kernel until April 2021.

Hope this helps a bit.


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