Dummy Output on ASUS ZenBook on Mint 18.1 64 bit

Questions about codecs, DVD playback, web plugins...
Forum rules
Before you post please read how to get help
polpetta
Level 1
Level 1
Posts: 5
Joined: Mon Nov 06, 2017 7:35 am

Dummy Output on ASUS ZenBook on Mint 18.1 64 bit

Postby polpetta » Mon Nov 06, 2017 7:05 pm

Hello to everyone

I finally decided to write to you because after a lot of researches on the web I didn't find a working solution.
Today, after an update, it is no more possible to hear any sound.

I removed and re-installed alsa and pulseaudio

I did

Code: Select all

sudo alsa-force reload


Returned message:

Code: Select all

Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).


I installed pavucontrol but, obviously, it shows just dummy input/output

I tried this way

Code: Select all

sudo aptitude --purge reinstall linux-sound-base alsa-base alsa-utils linux-image-`uname -r` linux-ubuntu-modules-`uname -r` libasound2


I rebooted but nothing has changed.
I read on a forum to check this file

Code: Select all

cat /proc/asound/card0/codec* | grep Codec*
cat: '/proc/asound/card0/codec*': No such file or directory


but i have no "asound" directory

Any idea on this issue?

Thank you in advance, I am pretty desperated

-polpetta


polpetta
Level 1
Level 1
Posts: 5
Joined: Mon Nov 06, 2017 7:35 am

Re: Dummy Output on ASUS ZenBook on Mint 18.1 64 bit

Postby polpetta » Thu Nov 09, 2017 6:08 am

Hello everyone,

there are some news about my problem. I discovered that if i shutdown the laptop and then I swich it on, the sound works, but NOT with the headphones.
If i hibernate the system, after that nothing works (neither normal sound nor headphones).
After switching off, the fan goes crazy and I have to press the off button for about ten seconds in order to stop it (i don't know if this problem is related to the sound one).


This is the output

Code: Select all

$ inxi -A
Audio:     Card Intel Device 9d71 driver: snd_hda_intel Sound: ALSA v: k4.4.0-53-generic

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
 



thank you for your interest!

-polpetta

User avatar
administrollaattori
Level 12
Level 12
Posts: 4391
Joined: Tue Sep 03, 2013 4:51 am
Location: Finland
Contact:

Re: Dummy Output on ASUS ZenBook on Mint 18.1 64 bit

Postby administrollaattori » Thu Nov 09, 2017 3:28 pm

Code: Select all

aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav

Code: Select all

aplay -D plughw:0,3 /usr/share/sounds/alsa/Front_Center.wav

Code: Select all

aplay -D plughw:0,7 /usr/share/sounds/alsa/Front_Center.wav

Code: Select all

aplay -D plughw:0,8 /usr/share/sounds/alsa/Front_Center.wav

polpetta
Level 1
Level 1
Posts: 5
Joined: Mon Nov 06, 2017 7:35 am

Re: Dummy Output on ASUS ZenBook on Mint 18.1 64 bit

Postby polpetta » Fri Nov 17, 2017 6:45 am

Code: Select all

 ~ $ aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
 ~ $ aplay -D plughw:0,3 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
 ~ $ aplay -D plughw:0,7 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
 ~ $ aplay -D plughw:0,8 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono


No sound for all of them


Return to “Sound, Multimedia, & Codecs”