Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

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pcfan5
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Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

Post by pcfan5 »

Good night, I have been fighting with my sound card for almost a week, I have this old but not used "Encore Sound Card", its chip is "Via Tremor VT 1723-0707CD", It is a 7.1 channel surround sound card. I would like to tell you I have tried this card under LM 18.1 and it worked fine. Then I removed it for a while (long story), and after a clean install of LM 18.3 Mate I started not getting sound from the left speaker, which I "fixed" by typing "alsamixer" in console and then went to "Multy Tr" (multy track internal clock) I changed the values to 44100, but to keep it "stored" you should try to open a new tab and do "sudo alsactl store" I took this information from here: https://askubuntu.com/questions/50067/h ... r-settings.
The problem is that the changes aren't kept if I shout down the system, but they are kept if I reboot (anyway I didn't give this much try I noticed twice)

On the other hand I am trying to plug a Headphone (also wanted to conect two more pair of speakers) and I don't get any sound. I don't know what to change in "alsamixer" (where I tried unmuting by pressing "m" in headphone column, also tried to changed "aux jack" by setting it into back south), neither in "pavucontrol" (where i have tried everything). This card has for entrances or "female jacks" (hope the term works, I am not an English speaker native) they go in this order : black = aux out , silver = center, blue = surround, green = line out, silver = line in, pink = mic in. I have unsuccessfully tried plugging the headphone in each one of them (although later I learned that "aux out" should have an internal connection)

I have contact VIA by email , they told me they didn't built that chip, then I tried Encore , the device doesn't exist in their web site, I wanted to ask them for specific drivers. :|

this is my system

Code: Select all

 inxi -Fxz
System:    Host: sil-MS-7529 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: MATE 1.18.0 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: MICRO-STAR model: G31TM-P21 (MS-7529) v: 1.0
           Bios: American Megatrends v: V4.7 date: 07/28/2010
CPU:       Dual core Pentium E5300 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 ssse3 vmx) bmips: 10399
           clock speeds: max: 2603 MHz 1: 1603 MHz 2: 1603 MHz
Graphics:  Card: Intel 82G33/G31 Express Integrated Graphics Controller
           bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1360x768@60.02hz
           GLX Renderer: Mesa DRI Intel G33
           GLX Version: 1.4 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card VIA VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller
           driver: snd_ice1724 ports: ec00 e880 bus-ID: 03:00.0
           Sound: Advanced Linux Sound Architecture v: k4.10.0-38-generic
Network:   Card: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: d800 bus-ID: 02:00.0
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 360.1GB (65.9% used)
           ID-1: /dev/sda model: WDC_WD400BB size: 40.0GB
           ID-2: /dev/sdb model: SAMSUNG_HD322HJ size: 320.1GB
Partition: ID-1: / size: 20G used: 8.8G (48%) fs: ext4 dev: /dev/sdb2
           ID-2: /home size: 270G used: 209G (82%) fs: ext4 dev: /dev/sdb3
           ID-3: swap-1 size: 4.10GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 47.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 174 Uptime: 3:23 Memory: 2387.7/3940.3MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
(I have an on board sound device which I desable from the Bios, it is this: Card-1 Intel NM10/ICH7 Family High Definition Audio Controller , driver: snd_hda_intel bus-ID: 00:1b.0 - it works fine although a problem in the imput jack made me turn to the PCI device mentioned)

Here I leave screen shots to show you what I see, this parameters are good for the left speaker problem (so I can get sound) but remember that doesn't last after shouting the system down I am still worried about a headphone or extra pair of speaker line.

The image pics windows are in spanish where your read "control de volumen" that is "pavucontrol" , where you read "preferencias de sonido" that is "sound preferences" from the icon panel.


[img]https://imgur.com/a/EUfrW
I cannot paste the images with since it says it cannot determinate the size so I attached here the most important pics.



Thanks in advanced.!
Attachments
6.png
2.png
4.png
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Re: Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

Post by pcfan5 »

I know this post is old but I still have problems. Nowdays I am runing LM 19.3 and cannot get the sound out from speakers.
Card seems to be working fine , but don't know how to set it in alsa mixer . Also multy Tr doesn't allow me to change its parameters

Computer info:

Code: Select all

CPU:
  Topology: Dual Core model: Pentium E5300 bits: 64 type: MCP 
  L2 cache: 2048 KiB 
  Speed: 1284 MHz min/max: 1203/2603 MHz Core speeds (MHz): 1: 1586 2: 1571 
  Flags: acpi aperfmperf apic arch_perfmon bts clflush cmov constant_tsc 
  cpuid cx16 cx8 de ds_cpl dtes64 dtherm dts est flexpriority fpu fxsr ht 
  lahf_lm lm mca mce mmx monitor msr mtrr nopl nx pae pat pbe pdcm pebs pge 
  pni pse pse36 pti rep_good sep sse sse2 ssse3 syscall tm tm2 tpr_shadow 
  tsc vme vmx vnmi xsave xtpr 

  Desktop: Xfce 4.14.1 Distro: Linux Mint 19.3 Tricia 
Machine:
  Type: Desktop Mobo: MICRO-STAR model: G31TM-P21 (MS-7529) v: 1.0 
  serial: <filter> BIOS: American Megatrends v: 4.7 date: 07/28/2010 
CPU:
  Topology: Dual Core model: Pentium E5300 bits: 64 type: MCP 
  L2 cache: 2048 KiB 
  Speed: 1578 MHz min/max: 1203/2603 MHz Core speeds (MHz): 1: 1201 2: 1205 

[b]Audio:
  Device-1: VIA VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio 
  driver: snd_ice1724 
  Sound Server: ALSA v: k5.3.0-46-generic [/b]
alsa 1.png
asla2.png
volume control1.png
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Re: Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

Post by pcfan5 »

volume control3.png
volume control2.png
I would appreciate any suggestion in order to get sound from my speakers. Thank you
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Re: Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

Post by MrEen »

Hi pcfan5,

I have no experience with it, but install alsa-tools-gui so you can run envy24control. That is made for your sound card.
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Re: Via Tremor VT 1723, 7.1 sound card issues- LM 18.3

Post by pcfan5 »

MrEen wrote:
Mon Apr 27, 2020 3:16 pm
Hi pcfan5,

I have no experience with it, but install alsa-tools-gui so you can run envy24control. That is made for your sound card.
Hi, thank you for your suggestion . I have just intalled like this

Code: Select all

sudo apt install alsa-tools-gui 
,and rebooted.
However I cannot see a GUI version of Alsa.
No matter that now I have sound. It is not as clear as it must be , so checked once again the speaker plug however it seems to be a little worn out in one of the stereo marks and it doesnt seemed to work if it complet plugged to where it is supposed to be (the green plug in)
I must get it changed.
Thank you !
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