Sound problem on 8 year old notebook with Viber

Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
mb7

Sound problem on 8 year old notebook with Viber

Post by mb7 »

Hi

Since i bought a notebook for my parents, I think 2010/2011, I never touch this notebook again. They are reading, sending emails and watching YouTube. With the last Windows 10 update nothing work anymore and I install Linux Mint 18.3 Cinnamon (64 bit). I think the CPU is a AMD 9/10, with 6GB RAM and 600GB HDD. Screen is just 720p but that's ok.

Anything works perfect, bluetooth, wifi and even the sound, when I watch a video on YouTube, but when I run Viber, the sound start shuttering and the mic sound like one from 1995, it's really bad. When I go to sound settings and set input to ~40%, from 100%, it's sound good. Output on ~80% and the sound is better than on Windows 10 :/

The problem is when I call someone again, the settings switch, input sometimes to 80%, output even to 140%.

Need I go for new hardware or is this a knowing problem?


Regards
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
deepakdeshp
Level 20
Level 20
Posts: 12333
Joined: Sun Aug 09, 2015 10:00 am

Re: Sound problem on 8 year old notebook with Viber

Post by deepakdeshp »

Please try with Mint 18.3 cinnamon and mate versions.You can try with live usb.The hardware looks good.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
mb7

Re: Sound problem on 8 year old notebook with Viber

Post by mb7 »

What you mean? 18.3 and all updates are already installed.
deepakdeshp
Level 20
Level 20
Posts: 12333
Joined: Sun Aug 09, 2015 10:00 am

Re: Sound problem on 8 year old notebook with Viber

Post by deepakdeshp »

Post output of

Code: Select all

inxi -Fxz
Download Mint mate version , make a live usb and test with live usb
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak

Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
mb7

Re: Sound problem on 8 year old notebook with Viber

Post by mb7 »

I switch back to Windows 7.
This help me a lot viewtopic.php?t=188524 but still really bad sound.
Vella

Re: Sound problem on 8 year old notebook with Viber

Post by Vella »

I have same problem with new note book after reinstalling.
Locked

Return to “Sound”