Audio is messed up when playing movies

[ckaibi]

Few weeks ago I had an issue with a game where cutscenes were not playing correctly. I tried to find the issue and a solution on a forum. I thought it was linked to PulseAudio or ALSA so I modified some parameters in a file but in the end the problem was not solved and I can't remember which file it was. Now every time I play a movie from my PC the voices can barely be heard and the sound is terrible. Videos from other sources have no issue. I can still play game, read MP3s, videos in my browser also play perfectly. It is only when I play videos that are on my PC and the result is the same with all players. Does anyone know where the problem may come from and how to solve it?

[ckaibi]

I managed to fix my issue by reinstalling pulseaudio and ALSA with the following commands:

In a terminal

Code: Select all

sudo apt-get purge pulseaudio
sudo apt-get clean && sudo apt-get autoremove

Reboot. Open a terminal again and type (ignore any errors with the rm command):

Code: Select all

rm -r ~/.pulse ~/.asound* ~/.pulse-cookie ~/.config/pulse
sudo apt-get install pulseaudio
sudo alsa force-reload

[Hoser Rob]

Nice to see new users figuring out their own answers. Now mark this thread {SOLVED] so others can see an answer.