[SOLVED] Linux Mint 18.3 Sound not working "dummy output"

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leumatic
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[SOLVED] Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 11:00 am

I recently had to reinstall Mint 18 and although the sound had worked perfectly before, on reinstall (exact same OS) the sound is not working and I'm showing a dummy output in the sound settings. I tried purging pulseaudio and alsa and reinstalling alsa as described here viewtopic.php?f=48&t=262421&p=1419724&h ... t#p1419724, but no luck. I also verified that everything was up-to-date (as described here viewtopic.php?t=188943 ) but again, no luck.

According to

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lshw
my sound card exists but is unclaimed

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    description: Computer
    width: 64 bits
    capabilities: vsyscall32
  *-core
       description: Motherboard
       physical id: 0
     *-memory
          description: System memory
          physical id: 0
          size: 7897MiB
     *-cpu
          product: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz
          vendor: Intel Corp.
          physical id: 1
          bus info: cpu@0
          size: 2400MHz
          width: 64 bits
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault invpcid_single pti retpoline intel_pt rsb_ctxsw tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq
     *-pci
          description: Host bridge
          product: Intel Corporation
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 02
          width: 32 bits
          clock: 33MHz
        *-display
             description: VGA compatible controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:126 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff
        *-generic:0 UNCLAIMED
             description: System peripheral
             product: Sky Lake Gaussian Mixture Model
             vendor: Intel Corporation
             physical id: 8
             bus info: pci@0000:00:08.0
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: latency=0
             resources: memory:df22f000-df22ffff
        *-usb
             description: USB controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:122 memory:df210000-df21ffff
        *-generic:1
             description: Signal processing controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=intel_pch_thermal latency=0
             resources: irq:18 memory:df22e000-df22efff
        *-communication
             description: Communication controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:127 memory:df22d000-df22dfff
        *-storage
             description: SATA controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 17
             bus info: pci@0000:00:17.0
             version: 21
             width: 32 bits
             clock: 66MHz
             capabilities: storage ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:123 memory:df228000-df229fff memory:df22c000-df22c0ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:df22b000-df22b7ff
        *-pci:0
             description: PCI bridge
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:16 ioport:2000(size=4096) memory:90000000-901fffff ioport:90200000(size=2097152)
        *-pci:1
             description: PCI bridge
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1c.2
             bus info: pci@0000:00:1c.2
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:18 memory:df100000-df1fffff
           *-network
                description: Wireless interface
                product: Wireless 3165
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: wlp2s0
                version: 81
                serial: 84:ef:18:f7:06:c0
                width: 64 bits
                clock: 33MHz
                capabilities: bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=iwlwifi driverversion=4.13.0-37-generic firmware=29.610311.0 ip=192.168.227.17 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                resources: irq:128 memory:df100000-df101fff
        *-pci:2
             description: PCI bridge
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1c.5
             bus info: pci@0000:00:1c.5
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:17 ioport:e000(size=4096) memory:df000000-df0fffff
           *-generic
                description: Unassigned class
                product: Realtek Semiconductor Co., Ltd.
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:03:00.0
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: bus_master cap_list rom
                configuration: driver=rtsx_pci latency=0
                resources: irq:124 memory:df015000-df015fff memory:df000000-df00ffff
           *-network
                description: Ethernet interface
                product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0.1
                bus info: pci@0000:03:00.1
                logical name: enp3s0f1
                version: 12
                serial: 80:fa:5b:3c:f2:79
                size: 10Mbit/s
                capacity: 1Gbit/s
                width: 64 bits
                clock: 33MHz
                capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8411-2_0.0.1 07/08/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                resources: irq:125 ioport:e000(size=256) memory:df014000-df014fff memory:df010000-df013fff
        *-isa
             description: ISA bridge
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 21
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-memory
             description: Memory controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 21
             width: 32 bits
             clock: 33MHz (30.3ns)
             capabilities: bus_master
             configuration: driver=intel_pmc_core latency=0
             resources: irq:0 memory:df224000-df227fff
        *-multimedia
             description: Audio device
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=snd_hda_intel latency=32
             resources: irq:129 memory:df220000-df223fff memory:df200000-df20ffff
        *-serial UNCLAIMED
             description: SMBus
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f.4
             bus info: pci@0000:00:1f.4
             version: 21
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:df22a000-df22a0ff ioport:f040(size=32)
  *-scsi
       physical id: 1
       bus info: scsi@3
       logical name: scsi3
       capabilities: scsi-host
       configuration: driver=usb-storage
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
ianto@ianto-
Any suggestions?

Thanks.
Last edited by leumatic on Sun Mar 18, 2018 1:19 am, edited 1 time in total.


leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 4:17 pm

for

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inxi -A

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Audio:     Card Intel Device 9d71 driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.13.0-37-generic
for

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aplay -l

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aplay: device_list:268: no soundcards found...

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administrollaattori
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by administrollaattori » Sat Mar 17, 2018 4:53 pm

https://askubuntu.com/questions/882198/ ... e-detected
I realized I forgot to try to troubleshoot pulseaudio, as was possibly suggested by the reaction to sudo alsa force-reload. According to the pulseaudio page, I run

rm -r ~/.config/pulse; pulseaudio -k

and I rebooted. Now it works! :)

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 4:57 pm

No change, unfortunately.

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sat Mar 17, 2018 5:23 pm

Maybe try this:

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sudo adduser $USER audio

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 5:44 pm

Still no change.

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sat Mar 17, 2018 6:02 pm

See if this helps:

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sudo modprobe snd-hda-intel

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 6:05 pm

No change.

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 7:35 pm

In case it's relevant,

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dmesg | grep snd
generates

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[    4.145617] snd_hda_core: loading out-of-tree module taints kernel.
[    4.145693] snd_hda_core: module verification failed: signature and/or required key missing - tainting kernel
[    4.299975] snd_soc_skl 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[    4.300274] Modules linked in: bnep snd_soc_skl(+) snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_hda_ext_core(OE) hid_generic snd_hda_core(OE) snd_soc_sst_match usbhid snd_soc_core uvcvideo videobuf2_vmalloc videobuf2_memops snd_compress ac97_bus videobuf2_v4l2 snd_pcm_dmaengine videobuf2_core videodev snd_pcm media snd_seq_midi snd_seq_midi_event arc4 snd_rawmidi intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp btusb kvm_intel btrtl snd_seq kvm irqbypass crct10dif_pclmul crc32_pclmul iwlmvm ghash_clmulni_intel mac80211 pcbc binfmt_misc aesni_intel aes_x86_64 crypto_simd glue_helper snd_seq_device cryptd snd_timer intel_cstate intel_rapl_perf iwlwifi joydev snd cfg80211 input_leds serio_raw soundcore rtsx_pci_ms memstick mei_me mei shpchp intel_pch_thermal hci_uart btbcm serdev btqca
[    4.300356]  skl_nhlt_init+0x89/0xc0 [snd_soc_skl]
[    4.300360]  skl_probe+0x2c2/0x6c0 [snd_soc_skl]
[    4.300387]  skl_driver_init+0x1e/0x1000 [snd_soc_skl]
[    4.313501] snd_hda_intel 0000:00:1f.3: Probing card using HDA DKMS, version 0.201803172116~ubuntu17.10.1
[    4.313944] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    4.471080] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[    4.472623] snd_hda_intel 0000:00:1f.3: no codecs found!

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sat Mar 17, 2018 7:46 pm

Until someone that knows what they're talking about comes along, I'll offer this:

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[    4.145617] snd_hda_core: loading out-of-tree module taints kernel.
 ...
[    4.313501] snd_hda_intel 0000:00:1f.3: Probing card using HDA DKMS, version 0.201803172116~ubuntu17.10.1

It looks to me like you've done something unusual as 18.3 is based on Ubuntu 16.04, yet you're showing 17.10 in that output.

I wish I could help more.

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sat Mar 17, 2018 11:02 pm

I installed oem-audio-hda-daily-dkms in case it was a driver issue, but that didn't work so I removed it.

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dmesg | grep snd
now reads

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[    3.317939] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    3.437983] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[    3.439502] snd_hda_intel 0000:00:1f.3: no codecs found!

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sun Mar 18, 2018 12:14 am

Some searching suggests trying this:

gksudo xed /etc/modprobe.d/intel.conf (replace xed with your text editor)

Add these 2 lines:

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options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1
Save the file and reboot.

Good luck.

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sun Mar 18, 2018 12:44 am

Already tried that one. I also tried booting with Ubuntu, but that also gave me dummy output.

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sun Mar 18, 2018 1:06 am

Borrowing from another thread:
asinoro wrote:
Sat Mar 03, 2018 3:14 am
You did that before.

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gksudo xed /etc/modprobe.d/alsa-base.conf
At the bottom of the file change 3stack to auto.

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options snd-hda-intel model=auto
Save close reboot and check your sound.
You'll be adding instead of changing in this case.

leumatic
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sun Mar 18, 2018 1:09 am

This is what

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gksudo xed /etc/modprobe.d/alsa-base.conf
returned

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# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
not sure which line I'd be editing

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MrEen
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Re: Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sun Mar 18, 2018 1:13 am

Not editing; adding at the end of the file.

leumatic
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Re: [SOLVED] Linux Mint 18.3 Sound not working "dummy output"

Post by leumatic » Sun Mar 18, 2018 1:19 am

it worked! Thank you so much for your help, I really appreciate it.

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MrEen
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Re: [SOLVED] Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sun Mar 18, 2018 1:20 am

Aww crud! I almost posted that ages ago! So glad you're fixed!! :D

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Re: [SOLVED] Linux Mint 18.3 Sound not working "dummy output"

Post by MrEen » Sun Mar 18, 2018 1:22 am

Double crud! I forgot to say, Welcome to the forum!

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