Sound not working Toshiba Satellite A500 PSAR9A-02J001[Not solved]

Questions about codecs, DVD playback, web plugins...
Forum rules
Before you post please read how to get help
Post Reply
dbannister
Level 1
Level 1
Posts: 4
Joined: Wed Apr 25, 2018 3:18 am
Location: Australia, Tasmania, Hobart

Sound not working Toshiba Satellite A500 PSAR9A-02J001[Not solved]

Post by dbannister » Wed Apr 25, 2018 3:29 am

Hello,

I have a Toshiba Satellite A500 PSAR9A-02J001 Laptop. I have just installed Linux Mint and am very happy with all, except sound.
Firstly, this is not (I think) a hardware fault, as I re-installed windows again to check and the laptop speakers worked fine.

When playing music, both speakers give out 'white noise'. When testing the sound through settings, the left speaker is fine, right speaker is still 'white noise'.
I connected a Blue-Tooth headset and they work fine.

Would love some advice on this.

Thanks in advance.
Last edited by dbannister on Fri Jun 22, 2018 4:54 am, edited 1 time in total.

User avatar
administrollaattori
Level 14
Level 14
Posts: 5332
Joined: Tue Sep 03, 2013 4:51 am
Location: Finland
Contact:

Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001

Post by administrollaattori » Wed Apr 25, 2018 1:32 pm

Some basic checks via Terminal:
Device and driver

Code: Select all

inxi -A
Playback devices

Code: Select all

aplay -l
To test outputs: an example card 0 and device 0

Code: Select all

aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Sound card and muted/not muted

Code: Select all

alsamixer

dbannister
Level 1
Level 1
Posts: 4
Joined: Wed Apr 25, 2018 3:18 am
Location: Australia, Tasmania, Hobart

Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001

Post by dbannister » Thu Apr 26, 2018 3:44 am

administrollaattori wrote:
Wed Apr 25, 2018 1:32 pm
Some basic checks via Terminal:
Device and driver

Code: Select all

inxi -A
Playback devices

Code: Select all

aplay -l
To test outputs: an example card 0 and device 0

Code: Select all

aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Sound card and muted/not muted

Code: Select all

alsamixer
Tried all the above, but still no sound.

Hoser Rob
Level 12
Level 12
Posts: 4218
Joined: Sat Dec 15, 2012 8:57 am

Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001

Post by Hoser Rob » Thu Apr 26, 2018 8:17 am

He meant you to post the output of those commands.

dbannister
Level 1
Level 1
Posts: 4
Joined: Wed Apr 25, 2018 3:18 am
Location: Australia, Tasmania, Hobart

Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001

Post by dbannister » Sat Apr 28, 2018 10:07 pm

Device and driver

david@david-Satellite-A500 ~ $ inxi -A
Audio: Card-1 Intel 5 Series/3400 Series High Definition Audio
driver: snd_hda_intel
Card-2 NVIDIA GT216 HDMI Audio Controller driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.13.0-39-generic
david@david-Satellite-A500 ~ $

Playback Devices
david@david-Satellite-A500 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: ALC272 Analog [ALC272 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 1: ALC272 Digital [ALC272 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
david@david-Satellite-A500 ~ $

To test outputs: an example card 0 and device 0

david@david-Satellite-A500 ~ $ aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
david@david-Satellite-A500 ~ $

Sound card and muted/not muted

────────────────────────────── AlsaMixer v1.1.0 ──────────────────────────────┐
│ Card: HDA Intel MID F1: Help │
│ Chip: Realtek ALC272 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Master [dB gain: 0.00] Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │MM│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 100<>100 98<>98 0<>0 0<>0 │
│ < Master >Headphon Speaker PCM Mic Mic Boos S/PDIF S/PDIF D │
│ │


Hope this help in some way


dbannister
Level 1
Level 1
Posts: 4
Joined: Wed Apr 25, 2018 3:18 am
Location: Australia, Tasmania, Hobart

Re: Sound not working Toshiba Satellite A500 PSAR9A-02J001

Post by dbannister » Tue May 01, 2018 1:50 am

Thanks, No change in my problem. :( :( :( :( :(

Post Reply

Return to “Sound, Multimedia, & Codecs”