Sound not working Toshiba Satellite A500 PSAR9A-02J001[Not solved]

[dbannister]

Hello,

I have a Toshiba Satellite A500 PSAR9A-02J001 Laptop. I have just installed Linux Mint and am very happy with all, except sound.
Firstly, this is not (I think) a hardware fault, as I re-installed windows again to check and the laptop speakers worked fine.

When playing music, both speakers give out 'white noise'. When testing the sound through settings, the left speaker is fine, right speaker is still 'white noise'.
I connected a Blue-Tooth headset and they work fine.

Would love some advice on this.

Thanks in advance.

[kukamuumuka]

Some basic checks via Terminal:
Device and driver

Code: Select all

inxi -A

Playback devices

Code: Select all

aplay -l

To test outputs: an example card 0 and device 0

Code: Select all

aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav

Sound card and muted/not muted

Code: Select all

alsamixer

[dbannister]

Some basic checks via Terminal:
Device and driver

Code: Select all

inxi -A

Playback devices

Code: Select all

aplay -l

To test outputs: an example card 0 and device 0

Code: Select all

aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav

Sound card and muted/not muted

Code: Select all

alsamixer

Tried all the above, but still no sound.

[Hoser Rob]

He meant you to post the output of those commands.

[dbannister]

Device and driver

david@david-Satellite-A500 ~ $ inxi -A
Audio: Card-1 Intel 5 Series/3400 Series High Definition Audio
driver: snd_hda_intel
Card-2 NVIDIA GT216 HDMI Audio Controller driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.13.0-39-generic
david@david-Satellite-A500 ~ $

Playback Devices
david@david-Satellite-A500 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 0: ALC272 Analog [ALC272 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 1: ALC272 Digital [ALC272 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
david@david-Satellite-A500 ~ $

To test outputs: an example card 0 and device 0

david@david-Satellite-A500 ~ $ aplay -D plughw:0,0 /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
david@david-Satellite-A500 ~ $

Sound card and muted/not muted

────────────────────────────── AlsaMixer v1.1.0 ──────────────────────────────┐
│ Card: HDA Intel MID F1: Help │
│ Chip: Realtek ALC272 F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Master [dB gain: 0.00] Esc: Exit │
│ │
│ │
│ │
│ │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
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│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
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│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
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│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ →
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ ┌──┐ ┌──┐ │
│ │OO│ │OO│ │OO│ │MM│ │OO│ │OO│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 100 100<>100 100<>100 98<>98 0<>0 0<>0 │
│ < Master >Headphon Speaker PCM Mic Mic Boos S/PDIF S/PDIF D │
│ │
│

Hope this help in some way

[kukamuumuka]

https://puolanka.info/goto/how-to-deact ... es-output/

[dbannister]

Thanks, No change in my problem.