HDMI sound not working 18.3 cinnamon

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metmike07
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HDMI sound not working 18.3 cinnamon

Post by metmike07 » Wed Jun 20, 2018 3:34 pm

I've looked through many threads on here (and elsewhere), nothing seems to work for me. The odd part about it is that I can see the playback levels moving in pavucontrol, but no sound at all. Also, I can't seem to select my sound card in alsamixer. The onboard sound levels display automatically, but when I switch to the Nvidia option I only get 4 s/pdif options, unmovable from 00. Any thoughts?

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mtl@mtlmint ~ $ inxi -Fxz
System:    Host: mtlmint Kernel: 4.13.0-45-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: MSI model: Z270 SLI (MS-7A59) v: 1.0
           Bios: American Megatrends v: 1.70 date: 06/27/2017
CPU:       Quad core Intel Core i7-7700K (-HT-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 33600
           clock speeds: max: 4500 MHz 1: 4334 MHz 2: 4394 MHz 3: 4380 MHz
           4: 4395 MHz 5: 4381 MHz 6: 4375 MHz 7: 4376 MHz 8: 4389 MHz
Graphics:  Card: NVIDIA Device 1c03 bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa) FAILED: nouveau
           Resolution: 3840x2160@24.00hz
           GLX Renderer: NV136
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Intel Device a2f0 driver: snd_hda_intel bus-ID: 00:1f.3
           Card-2 NVIDIA Device 10f1 driver: snd_hda_intel bus-ID: 01:00.1
           Sound: Advanced Linux Sound Architecture v: k4.13.0-45-generic
Network:   Card: Intel Ethernet Connection (2) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2500.5GB (1.0% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 500.1GB
           ID-2: /dev/sdb model: WDC_WD10EZEX size: 1000.2GB
           ID-3: /dev/sdc model: SAMSUNG_HD103UJ size: 1000.2GB
Partition: ID-1: / size: 204G used: 7.8G (5%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 17.14GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 235 Uptime: 29 min Memory: 2319.3/16000.2MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
mtl@mtlmint ~ $ 

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**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Code: Select all

mtl@mtlmint ~ $ pacmd list-sinks
2 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_01_00.1.hdmi-surround-extra1>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9050
	volume: front-left: 1703 /   3% / -95.12 dB,   front-right: 65530 / 100% / -0.00 dB,   rear-left: 1703 /   3% / -95.12 dB,   rear-right: 65530 / 100% / -0.00 dB,   front-center: 65530 / 100% / -0.00 dB,   lfe: 65536 / 100% / 0.00 dB
	        balance 0.97
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 22.93 ms
	max request: 12 KiB
	max rewind: 63 KiB
	monitor source: 0
	sample spec: s16le 6ch 44100Hz
	channel map: front-left,front-right,rear-left,rear-right,front-center,lfe
	             Surround 5.1
	used by: 1
	linked by: 3
	configured latency: 23.22 ms; range is 8.00 .. 123.36 ms
	card: 0 <alsa_card.pci-0000_01_00.1>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 1"
		alsa.id = "HDMI 1"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "7"
		alsa.card = "1"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xdf080000 irq 17"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f1"
		device.string = "hdmi:1,1"
		device.buffering.buffer_size = "65280"
		device.buffering.fragment_size = "32640"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-surround-extra1"
		device.profile.description = "Digital Surround 5.1 (HDMI 2)"
		device.description = "HDA NVidia Digital Surround 5.1 (HDMI 2)"
		alsa.mixer_name = "Nvidia GPU 84 HDMI/DP"
		alsa.components = "HDA:10de0084,104385b6,00100100"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "DENON-AVRHD"
	active port: <hdmi-output-1>
    index: 1
	name: <alsa_output.pci-0000_00_1f.3.analog-surround-51>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: IDLE
	suspend cause: 
	priority: 9959
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB,   rear-left: 65536 / 100% / 0.00 dB,   rear-right: 65536 / 100% / 0.00 dB,   front-center: 65536 / 100% / 0.00 dB,   lfe: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 37.63 ms
	max request: 20 KiB
	max rewind: 63 KiB
	monitor source: 1
	sample spec: s16le 6ch 44100Hz
	channel map: front-left,front-right,rear-left,rear-right,front-center,lfe
	             Surround 5.1
	used by: 0
	linked by: 1
	configured latency: 40.00 ms; range is 0.50 .. 123.81 ms
	card: 1 <alsa_card.pci-0000_00_1f.3>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xdf240000 irq 132"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "a2f0"
		device.form_factor = "internal"
		device.string = "surround51:0"
		device.buffering.buffer_size = "65520"
		device.buffering.fragment_size = "32760"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-surround-51"
		device.profile.description = "Analog Surround 5.1"
		device.description = "Built-in Audio Analog Surround 5.1"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1220,1462fa59,00100003"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
	active port: <analog-output-lineout>

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MrEen
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Re: HDMI sound not working 18.3 cinnamon

Post by MrEen » Wed Jun 20, 2018 4:13 pm

Hi metmike07, and welcome to the forum.

I've not yet had any experience with HDMI sound, but I'll try to help as much as I can.

In pavucontrol's Configuration tab and Output Devices tab does everything look correct to you?

I noticed you have funky volume settings for the device (volume: front-left: 1703 / 3% / -95.12 dB, front-right: 65530 / 100% / -0.00 dB, rear-left: 1703 / 3% / -95.12 dB, rear-right: 65530 / 100% / -0.00 dB, front-center: 65530 / 100% / -0.00 dB, lfe: 65536 / 100% / 0.00 dB balance 0.97) which to me implies you did find a way to alter volume settings. What options are present when you press F6 in alsamixer? I'm pretty sure you want to select card #1 in there. If you see all the options after that, use the arrow keys to move to front left then keep hitting the q key to bring it's volume up to 100%, then do the same for rear left.

Good luck and keep us posted.

EDIT: Oops, q key is for left and right on one channel. So it applies if both fronts are one channel and both rears are one channel, otherwise use the up arrow.

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Wed Jun 20, 2018 5:28 pm

Every time I bring alsamixer up it defaults to onboard sound. When I hit f6 and choose the Nvidia HDA I get this:
alsashot.png
alsashot.png (3.3 KiB) Viewed 396 times

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Wed Jun 20, 2018 5:45 pm

I resized that way too small:
mixer2.png

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MrEen
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Re: HDMI sound not working 18.3 cinnamon

Post by MrEen » Wed Jun 20, 2018 6:04 pm

Sorry. I'm out of my depth on this one. One thing that might be worth trying, assuming it's safe to do so, is unplugging the cord and plugging it back in.

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Wed Jun 20, 2018 7:44 pm

Thanks, I appreciate your time and effort.

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MrEen
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Re: HDMI sound not working 18.3 cinnamon

Post by MrEen » Wed Jun 20, 2018 9:24 pm

One thing that might help others help you is knowing exactly what your setup is. What cord is going where? Is the receiving end capable of 5.1 sound? Have you tried other Digital Stereo and Digital Surround options in the Configuration tab of pavucontrol?

Good luck.

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Wed Jun 20, 2018 11:28 pm

My HDMI runs from the video card into my Denon receiver. That combination works fine on my Windows 10 boot. I'v e tried the other options/config for pavuconrol and the system sound settings, but nothing has fixed the problem. I do know the onboard sound works as I've tried headphones. Also, I've run sound tests from the command line with no errors, but still no sound.

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MrEen
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Re: HDMI sound not working 18.3 cinnamon

Post by MrEen » Fri Jun 22, 2018 10:13 pm

EDIT: AHA! You might want to open the Driver Manager and see if there's a recommended nvidia driver available to install. If so, there might be more steps involved than just installing it and rebooting. Let me know if you want to try this.

Original post:

I just thought of something you might try. In the pavucontrol Configuration tab, turn the Analog profile off while testing HDMI sound. If you also have a Loopback profile, maybe turn that off as well, after trying just the Analog off. I don't know if this is going to make any difference, but didn't want to leave you hanging.

Also, I've posted this in 2 other threads already, I might as well add it here:
MrEen wrote:
Fri Jun 22, 2018 5:01 pm
Have you tried shutting the computer down completely (not reboot?)

Also, if this is a dual boot with Windows, and I know this will sound stupid, boot to Windows and make sure sound isn't muted there, then shut down completely, then power on and boot back into Mint. If still nothing, then reboot Mint.

Good luck.

mouarfff
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Re: HDMI sound not working 18.3 cinnamon

Post by mouarfff » Sat Jun 23, 2018 7:13 pm

I tried to compile nvhda to have hdmi sound ok, you can read this thread

I'm not sure if it will solve your issue but normally you won't break anything when you will try it :)


https://bugs.freedesktop.org/attachment.cgi?id=136418 (download this and compile module with short next instructions )
https://devtalk.nvidia.com/default/topi ... d-azalia/4


if you are confused, tell me, i can explain more but it's the night for me now

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Sat Jul 07, 2018 1:26 am

MrEen wrote:
Fri Jun 22, 2018 10:13 pm
EDIT: AHA! You might want to open the Driver Manager and see if there's a recommended nvidia driver available to install. If so, there might be more steps involved than just installing it and rebooting. Let me know if you want to try this.

I was already using the recommended nvidia driver, however from a previous troubleshooting experience I also had more options:
crop.png
I still haven't found a solution. I can hear audio through headphones just fine. I disabled the HD audio controller from the BIOS to make sure the card was being utilized, but I still see four 00 s/pdif channels from the card in alsamixer. Frustrating.




Original post:

I just thought of something you might try. In the pavucontrol Configuration tab, turn the Analog profile off while testing HDMI sound. If you also have a Loopback profile, maybe turn that off as well, after trying just the Analog off. I don't know if this is going to make any difference, but didn't want to leave you hanging.

Also, I've posted this in 2 other threads already, I might as well add it here:
MrEen wrote:
Fri Jun 22, 2018 5:01 pm
Have you tried shutting the computer down completely (not reboot?)

Also, if this is a dual boot with Windows, and I know this will sound stupid, boot to Windows and make sure sound isn't muted there, then shut down completely, then power on and boot back into Mint. If still nothing, then reboot Mint.

Good luck.

metmike07
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Posts: 16
Joined: Wed Jun 20, 2018 3:17 pm

Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Sat Jul 07, 2018 1:31 am

mouarfff wrote:
Sat Jun 23, 2018 7:13 pm
I tried to compile nvhda to have hdmi sound ok, you can read this thread

I'm not sure if it will solve your issue but normally you won't break anything when you will try it :)


https://bugs.freedesktop.org/attachment.cgi?id=136418 (download this and compile module with short next instructions )
https://devtalk.nvidia.com/default/topi ... d-azalia/4


if you are confused, tell me, i can explain more but it's the night for me now
Yup, this is too advanced for me right now. I'm considering trying a previous version of mint, although searching tells me a fair amount of people have this problem, yet nothing has worked for me.
The other option is to buy a sound card, but I'd rather get this working.

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MrEen
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Re: HDMI sound not working 18.3 cinnamon

Post by MrEen » Sat Jul 07, 2018 2:02 am

Hi again metmike07. I think I might have spotted something in your original post. Go to the Configuration tab of pavucontrol and select Digital Surround 5.1 (HDMI), or if that's already selected, change it to Digital Surround 5.1 (HDMI 2) then test sound (you might have to make some switch on the Output Devices tab, not sure.)

I'm suspecting sound is playing to one, but you've selected the other.

metmike07
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Re: HDMI sound not working 18.3 cinnamon

Post by metmike07 » Sun Jul 08, 2018 12:01 pm

At one point I switched HDMI ports on my video card. I also have tried different combinations of configurations in pavucontrol, so I don't think this is the culprit.

However, I now have a new problem. I tried a reinstall of 18.3, and when I install the driver for my nvidia card, LM won't boot past the intro screen. I have no idea what's different, I was using it before w/o issue. I know I need to start a new thread.

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