Sound in Mint 19 Cinnamon

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Ctulhu
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Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 2:42 pm

Hi all

I just installed Mint 19 Cinnamon on my laptop and my desktop. On the desktop, I have a sound problem: when I boot, I get the Cinnamon startup sound, but then no other sound works: no test sounds, nothing from the browser, etc.

In the sound settings app on the Output tab, it recognizes a device "Digital Output (S/PDIF) Built-in Audio), but only one output profile associated with it: Digital Stereo (IEC958 Output) and no test or system sounds are audible when trying.

I also installed pavucontrol, where under output devices the sound card that worked unter 18.3 is: there I have
- GF110 High Definition Audio Controller (but all profiles are shown as unplugged)
- Digital Stereo (IEC958 Output) (but all profiles but two are shown as unplugged)
Under playback, I can see that the sound is processed when Chrome is playing a Youtube video for instance, but again nothing to hear.

Any thoughts: why is the login sound working, but nothing after that? Thanks!

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MrEen
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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 2:55 pm

Hi Ctulhu. On the Configuration tab of pavucontrol, is there somewhere to select something like Analog Stereo Duplex? If so, set that and test.

Ctulhu
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Re: Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 2:57 pm

Those are listed, yes, but they are listed as both "(unplugged) (unavailable)".

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MrEen
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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 3:04 pm

I know it sounds wrong, but go ahead and select it. Then in the Output tab, you might also have unplugged next to your output source (headphones/speakers)
I have seen a case where this works.

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Re: Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 3:19 pm

I've tried that now as well as some other combinations of settings, but to no avail - in fact, now I don't even get the startup sound anymore when I reboot :-D

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MrEen
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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 3:26 pm

I was hoping that would've been an easy fix. So much for that. Please post the output of inxi -Ax and pacmd list-sinks and pacmd list-cards.

Also, are you using speakers plugged in, headphones, sound through monitor, or what?

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Re: Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 3:55 pm

The output of

Code: Select all

inxi -Ax 
# ===================================================
Audio:     Card-1 NVIDIA GF110 High Definition Audio Controller driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel 6 Series/C200 Series Family High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-23-generic
# ===================================================

The output of pacmd list-cards.
# ===================================================
2 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_01_00.1>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xfb080000 irq 17"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "0e09"
		device.product.name = "GF110 High Definition Audio Controller"
		device.string = "1"
		device.description = "GF110 High Definition Audio Controller"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5200, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 100, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 100, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <output:hdmi-stereo>
	sinks:
		alsa_output.pci-0000_01_00.1.hdmi-stereo/#0: GF110 High Definition Audio Controller Digital Stereo (HDMI)
	sources:
		alsa_output.pci-0000_01_00.1.hdmi-stereo.monitor/#0: Monitor of GF110 High Definition Audio Controller Digital Stereo (HDMI)
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_00_1b.0>
	driver: <module-alsa-card.c>
	owner module: 8
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xfb300000 irq 39"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "1c20"
		device.product.name = "6 Series/C200 Series Chipset Family High Definition Audio Controller (XPS 8300)"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 60, available: no)
		output:analog-stereo: Analog Stereo Output (priority 6000, available: no)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: no)
		output:analog-surround-21: Analog Surround 2.1 Output (priority 800, available: no)
		output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (priority 860, available: no)
		output:analog-surround-40: Analog Surround 4.0 Output (priority 700, available: no)
		output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 760, available: no)
		output:analog-surround-41: Analog Surround 4.1 Output (priority 800, available: no)
		output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 860, available: no)
		output:analog-surround-50: Analog Surround 5.0 Output (priority 700, available: no)
		output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 760, available: no)
		output:analog-surround-51: Analog Surround 5.1 Output (priority 800, available: no)
		output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 860, available: no)
		output:analog-surround-71: Analog Surround 7.1 Output (priority 700, available: no)
		output:analog-surround-71+input:analog-stereo: Analog Surround 7.1 Output + Analog Stereo Input (priority 760, available: no)
		output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
		output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5460, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 360, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 360, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Built-in Audio Analog Stereo
	ports:
		analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
			properties:
				
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:
				
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
# ===================================================
The output of

Code: Select all

pacmd list-sinks
# ===================================================
2 sink(s) available.
    index: 0
	name: <alsa_output.pci-0000_01_00.1.hdmi-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9030
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 371.52 ms
	card: 0 <alsa_card.pci-0000_01_00.1>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 0"
		alsa.id = "HDMI 0"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "1"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xfb080000 irq 17"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "0e09"
		device.product.name = "GF110 High Definition Audio Controller"
		device.string = "hdmi:1"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo"
		device.profile.description = "Digital Stereo (HDMI)"
		device.description = "GF110 High Definition Audio Controller Digital Stereo (HDMI)"
		alsa.mixer_name = "Nvidia GPU 18 HDMI/DP"
		alsa.components = "HDA:10de0018,10de0101,00100100"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
	active port: <hdmi-output-0>
  * index: 1
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9039
	volume: front-left: 30419 /  46% / -20.00 dB,   front-right: 30419 /  46% / -20.00 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 1
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 371.52 ms
	card: 1 <alsa_card.pci-0000_00_1b.0>
	module: 8
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC887-VD Analog"
		alsa.id = "ALC887-VD Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xfb300000 irq 39"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "1c20"
		device.product.name = "6 Series/C200 Series Chipset Family High Definition Audio Controller (XPS 8300)"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		alsa.mixer_name = "Realtek ALC887-VD"
		alsa.components = "HDA:10ec0887,102804aa,00100302 HDA:80862805,80862805,00100000"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
			properties:
				
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-lineout>
# ===================================================
Last edited by karlchen on Sun Jul 01, 2018 6:18 pm, edited 2 times in total.
Reason: added [code] tags around this really long inxi and pacmd reports

Ctulhu
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Re: Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 3:55 pm

And I am trying to get sound from speakers.

prizrak
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Re: Sound in Mint 19 Cinnamon

Post by prizrak » Sun Jul 01, 2018 6:13 pm

I had something similar, and mostly fixed it by adding below to /etc/modprobe.d/sound.conf

Code: Select all

options snd-hda-intel model=<your model>
You can get the list from here: http://git.alsa-project.org/?p=alsa-ker ... xt;hb=HEAD

In my case the sound works but for some reason the internal subwoofer is mixed up with right channel. So left is normal audio and right is sub, and sub is also sub (go figure). Which means music actually sounds fine but I can't change volume for some reason.

I'm on an iMac early 2014 (I think)

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MrEen
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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 6:46 pm

Okay. The default output looks correct now, it's just not showing what we want as available. First, let's try reloading the appropriate modules. In the terminal, enter each of these lines:

Code: Select all

sudo apt-get remove --purge alsa-base pulseaudio

Code: Select all

sudo apt-get install alsa-base pulseaudio

Code: Select all

sudo alsa force-reload
If this doesn't get your sound working, and this is a dual-boot with Windows, boot into Windows and make sure sound is functioning properly. Then do a full shutdown (not reboot.) Now boot into Mint and test the sound.

Good luck.

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MrEen
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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 6:56 pm

Hi prizrak. Thanks for helping out and welcome to the forum. I checked an older list earlier and it didn't have ALC887 (the OP's codec) in that list. Your link includes ALC88*, so this could help if the OP is using an Acer Aspire. We'll check that next.

Ctulhu
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Re: Sound in Mint 19 Cinnamon

Post by Ctulhu » Sun Jul 01, 2018 7:34 pm

I tried the three terminal lines but it didn't work and no, there's no parallel boot possibility with Windows (I only trust Win enough for a virtual box) ;-) The system in question is a Dell XPS 8300 desktop. For now I'll try to reinstall the OS again, maybe that'll help, but I appreciate all your efforts; will update this later when I see what happens after another clean install.

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Re: Sound in Mint 19 Cinnamon

Post by MrEen » Sun Jul 01, 2018 8:04 pm

Good luck, Ctulhu! If you still have the issue after a fresh install, see if there's anything in your BIOS that might help.

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Re: Sound in Mint 19 Cinnamon

Post by RO-mix » Tue Jul 10, 2018 10:55 am

Similar problem. After clean install everything was working. After few days - no sound after some aupdate. Timeshift does not help. This situation repeated two times. Sound comes from headphones, but not from speakers.
di@station:~$ pacmd list-sinks
1 sink(s) available.
* index: 0
name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9039
volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100% / 0,00 dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
card: 0 <alsa_card.pci-0000_00_1f.3>
module: 7
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC233 Analog"
alsa.id = "ALC233 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0xdf420000 irq 129"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "a171"
device.product.name = "CM238 HD Audio Controller"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "65536"
device.buffering.fragment_size = "32768"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
alsa.mixer_name = "Realtek ALC233"
alsa.components = "HDA:10ec0235,104315e0,00100002 HDA:8086280b,80860101,00100000"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-speaker>

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