[SOLVED] No Sound Since Last Kernel Update

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MDPenguin
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[SOLVED] No Sound Since Last Kernel Update

Post by MDPenguin » Thu Jul 26, 2018 7:22 pm

I can't get sound to work since my last kernel update to 4.4.0-131. If I look at Sound settings, it shows "Dummy Output" under the device list. Anyone have any ideas for getting this working?

Things I've tried so far:
  • Killed and restarted pulse
  • Cleared pulse config files and restarted
  • Reloaded alsa
  • Reinstalled pulse and alsa
  • Rolled back kernel
  • Reinstalled kernel
  • Added options snd-hda-intel model=auto to alsa-base.conf based on this viewtopic.php?f=48&t=265908&sid=de3f35c ... 30ea8b2149
Here's some info:

Code: Select all

lshw:

 *-multimedia
             description: Audio device
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=snd_hda_intel latency=32
             resources: irq:132 memory:f7140000-f7143fff memory:f7120000-f712fff

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inxi -A:

Audio:     Card Intel Device a2f0 driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.4.0-131-generic

Code: Select all

aplay -l:

aplay: device_list:268: no soundcards found...

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dmesg | grep snd:

[    3.867611] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[    3.980573] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[    3.982172] snd_hda_intel 0000:00:1f.3: no codecs found!
[  681.301866] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[  681.411285] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[  681.412858] snd_hda_intel 0000:00:1f.3: no codecs found!
Last edited by MDPenguin on Sat Jul 28, 2018 9:29 am, edited 1 time in total.

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richyrich
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Re: No Sound Since Last Kernel Update

Post by richyrich » Thu Jul 26, 2018 8:19 pm

Anyone have any ideas for getting this working?
Suggestion only . .

Reboot and hold down the Shift key during boot-up to get to the Grub menu, choose "previous kernel", then choose your last kernel that audio worked for you.
Once you have booted to that older kernel and you have tested to see that everything works, use the Update Manager > View > Kernels, and remove the kernel that doesn't work. :-)

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Re: No Sound Since Last Kernel Update

Post by MDPenguin » Thu Jul 26, 2018 8:22 pm

Thank you, but I've already tried that and no luck

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Re: No Sound Since Last Kernel Update

Post by MrEen » Thu Jul 26, 2018 8:39 pm

From another user:
$ dmesg | grep snd
[ 12.316432] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo])
[ 12.523999] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[ 12.525698] snd_hda_intel 0000:00:1f.3: no codecs found!
The fix was some broken packages or some such
He found that the culprit(s) were some programs that had not updated properly and some things that were being uninstalled too
Maybe apt check in the terminal, and/or Fix Broken Packages in Synaptic Package Manager might help here?

EDIT: Oops, missed one thing. Welcome to the forum, MDPenguin! :)

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Re: No Sound Since Last Kernel Update

Post by MDPenguin » Thu Jul 26, 2018 9:01 pm

Thank you for the advice and the welcome. Sadly, no luck with apt-check/fix broken packages: nothing was found.

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Re: No Sound Since Last Kernel Update

Post by MrEen » Thu Jul 26, 2018 9:06 pm

Let's see the output of sudo lspci -vvs 00:1f.3 as well as inxi -Fxz please.

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Re: No Sound Since Last Kernel Update

Post by MDPenguin » Thu Jul 26, 2018 9:17 pm

lspci -vvs 00:1f.3:

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00:1f.3 Audio device: Intel Corporation Device a2f0
	Subsystem: Gigabyte Technology Co., Ltd Device a182
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 32, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 132
	Region 0: Memory at f7140000 (64-bit, non-prefetchable) [size=16K]
	Region 4: Memory at f7120000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [50] Power Management version 3
		Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
		Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
		Address: 00000000fee00378  Data: 0000
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
inxi -Fxz:

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System:    Host: [redacted] Kernel: 4.4.0-131-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.1 Serena
Machine:   System: System76 product: Wild Dog Pro v: wilp13
           Mobo: Gigabyte model: Z270-HD3P-CF v: x.x
           Bios: American Megatrends v: F9b Z5 date: 01/29/2018
CPU:       Quad core Intel Core i5-7400 (-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 24000
           clock speeds: max: 3500 MHz 1: 1290 MHz 2: 799 MHz 3: 823 MHz
           4: 1723 MHz
Graphics:  Card: Intel Device 5912 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card Intel Device a2f0 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.4.0-131-generic
Network:   Card: Intel Ethernet Connection (2) I219-V
           driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 8251.6GB (1.9% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 250.1GB temp: 0C
           ID-2: /dev/sdb model: HGST_HDN724040AL size: 4000.8GB temp: 37C
           ID-3: /dev/sdc model: HGST_HDN724040AL size: 4000.8GB temp: 36C
Partition: ID-1: / size: 19G used: 12G (66%) fs: ext4 dev: /dev/sda1
           ID-2: /home size: 204G used: 132G (69%) fs: ext4 dev: /dev/sda6
           ID-3: swap-1 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 200 Uptime: 3 min Memory: 1307.3/7866.3MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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MrEen
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Re: No Sound Since Last Kernel Update

Post by MrEen » Thu Jul 26, 2018 9:25 pm

From the other thread you referred to, this might help:
MrEen wrote:
Sun Mar 18, 2018 12:14 am
Some searching suggests trying this:

EDIT TO ADD: sudo touch /etc/modprobe.d/intel.conf
gksudo xed /etc/modprobe.d/intel.conf (replace xed with your text editor)

Add these 2 lines:

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options snd-hda-intel single_cmd=1
options snd-hda-intel probe_mask=1
Save the file and reboot.

Good luck.
If that doesn't work, I'd seriously consider upgrading your kernel to the latest in the 4.15 series via Update Manager > View > Linux kernels.

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Re: No Sound Since Last Kernel Update

Post by MDPenguin » Thu Jul 26, 2018 10:06 pm

I left that off the list, but I did give that a try last night and it didn't help. I'll probably try updating the kernel sometime this weekend or possibly upgrading to Mint 18.3. I haven't tried it yet just because rolling the kernel back and removing 4.4.0-131 didn't help. I'll post the results once I can do it.

Edit: Oh, and thanks!

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Re: No Sound Since Last Kernel Update

Post by MrEen » Thu Jul 26, 2018 10:11 pm

Another thing you may not have tried is a complete shutdown of the computer. It may help.

I think your computer is new enough to warrant the 4.15 kernel.

Let us know how it goes.

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Re: No Sound Since Last Kernel Update

Post by MDPenguin » Sat Jul 28, 2018 9:27 am

I found a bug report for 4.4.0-131 regarding sound issues (https://bugs.launchpad.net/ubuntu/+sour ... ug/1782125) so I did take your advice and updated to 4.15. It didn't help, though. To check to see if it was hardware related, I loaded MINT 18.1 from a live CD and it didn't have sound, either. As a last ditch effort, I flashed my BIOS with an update that was a few months newer than the one I was running and now I have sound again. I'm guessing it was just a fluke that I lost sound around the same time as my last Kernel update. I'm glad it's working again but I'm not terribly happy that flashing the BIOS was necessary: I hope it doesn't suggest a more serious problem.

Thanks to everyone who offered advice! I really appreciate the help.

EDIT: Interestingly, the sound test in Sound Settings doesn't seem to work even though all other applications do.

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MrEen » Sat Jul 28, 2018 10:47 am

Glad you're fixed and sorry it remains a bit of a mystery.

Regarding the test sound. Look at the Playback tab of pavucontrol to see if System Sounds are muted or the volume is too low.

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MDPenguin » Sat Jul 28, 2018 11:17 am

I did try that but it didn't help. I'm honestly not that worried about it, though, since I don't really leave my speakers on unless I'm listening to music or watching a video so I don't make get much use out of the system sounds.

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MrEen » Sat Jul 28, 2018 11:35 am

Ahh. I think I know what happened. I'll bet when you upgraded your kernel, it autoremoved some files (who knows why) and that messed up your sound. I'll bet if you type apt install libcanberra-pulse you'll have the system sounds working again.

If you check /var/log/apt/history.log you might find what else it did although it's a bit hard to read.

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MDPenguin » Sat Jul 28, 2018 12:30 pm

You were dead on about libcanberra-pulse; I checked and it wasn't installed and system sounds are working now that it is.

The apt history doesn't show anything between the last thing I did before flashing the BIOS, which was install kernel 4.15, and when I started purging some of the oldest kernels after I had sound again (see below). And because the OS run from the live disc didn't see the sound card, I suspect that it really was something between the hardware and the kernel that was causing the issue. That said, if you have any more ideas I'll be happy to look into them: I'd love to know for sure what happened.

Code: Select all

Start-Date: 2018-07-28  08:20:58
Commandline: /usr/sbin/synaptic --hide-main-window --non-interactive --parent-window-id 75497489 -o Synaptic::closeZvt=true --set-selections-file /tmp/tmpqz5zf27_
Requested-By: [user] (1000)
Install: linux-image-4.15.0-29-generic:amd64 (4.15.0-29.31~16.04.1), linux-headers-4.15.0-29:amd64 (4.15.0-29.31~16.04.1), linux-modules-extra-4.15.0-29-generic:amd64 (4.15.0-29.31~16.04.1), linux-modules-4.15.0-29-generic:amd64 (4.15.0-29.31~16.04.1, automatic), linux-headers-4.15.0-29-generic:amd64 (4.15.0-29.31~16.04.1)
End-Date: 2018-07-28  08:22:37

Start-Date: 2018-07-28  09:36:49
Commandline: /usr/sbin/synaptic --hide-main-window --non-interactive --parent-window-id 75497489 -o Synaptic::closeZvt=true --set-selections-file /tmp/tmpenxsayx0
Requested-By: [user] (1000)
Purge: linux-headers-4.4.0-122:amd64 (4.4.0-122.146), linux-image-4.4.0-122-generic:amd64 (4.4.0-122.146), linux-image-extra-4.4.0-122-generic:amd64 (4.4.0-122.146), linux-headers-4.4.0-122-generic:amd64 (4.4.0-122.146)
End-Date: 2018-07-28  09:37:06

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MrEen » Sat Jul 28, 2018 12:57 pm

No more ideas I'm afraid. Sometimes, the card just needs a little vacation it seems. I've had a number of threads I've tried to help in where one morning it just started working again when nothing new had been tried for a few days.

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Re: [SOLVED] No Sound Since Last Kernel Update

Post by MDPenguin » Sat Jul 28, 2018 2:40 pm

Gremlins, then. They're the worst. Thanks for all the help!

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