Alienware and sound (Solved)

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eddieg780
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Alienware and sound (Solved)

Post by eddieg780 » Wed Aug 22, 2018 3:04 am

I have an Alienware laptop with win10 and cinnamon 18.3. On this machine when I plug in a headset on win 10 the headphones work but on mint it doesn't. I suppose the switching is software activated. Is there a way to either install some software to make this work in mint or does this feature only work on windows? I sure hope there is a way, I hate windows. Thank you.
Last edited by eddieg780 on Wed Aug 29, 2018 3:52 am, edited 1 time in total.

deepakdeshp
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Re: Alienware and sound

Post by deepakdeshp » Wed Aug 22, 2018 5:57 am

Download Mint 19 iso image and try the live image and test if the sound works. If it does, preferably install 19 afresh, otherwise upgrade your mint to 19.
If yo want to keep the present version, upgrade the kernel to 4.15 using the update manager, reboot and test.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 19 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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catweazel
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Re: Alienware and sound

Post by catweazel » Wed Aug 22, 2018 6:24 am

eddieg780 wrote:
Wed Aug 22, 2018 3:04 am
I have an Alienware laptop with win10 and cinnamon 18.3. On this machine when I plug in a headset on win 10 the headphones work but on mint it doesn't. I suppose the switching is software activated. Is there a way to either install some software to make this work in mint or does this feature only work on windows? I sure hope there is a way, I hate windows. Thank you.
You can try alsamixer from a terminal. If that doesn't help, install and run pavucontrol to ensure the correct sound device is selected.
¡uʍop ǝpısdn sı buıɥʇʎɹǝʌǝ os ɐıןɐɹʇsnɐ ɯoɹɟ ɯ,ı

eddieg780
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Re: Alienware and sound

Post by eddieg780 » Wed Aug 22, 2018 4:26 pm

Will this work from the live version of 19 because home networking doesn't work in cinnamon 19?

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MrEen
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Re: Alienware and sound

Post by MrEen » Wed Aug 22, 2018 4:32 pm

Hi eddieg780.

To expand on what catweazel said, in the terminal type alsamixer

You might have to hit F6 to select your sound card, then see if the Headphones column has MM underneath (or just no volume.) If so, use the right arrow key to select Headphones, then the m key to unmute, and/or the up arrow to increase volume.

Hope that helps.

eddieg780
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Re: Alienware and sound

Post by eddieg780 » Wed Aug 29, 2018 3:51 am

Thank you. Going to alsamixer and choosing my sound card and headphones were muted and now it works.

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MrEen
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Re: Alienware and sound (Solved)

Post by MrEen » Wed Aug 29, 2018 2:16 pm

That's great. Good work, eddieg780! :D

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