No audio

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macbeto
Level 3
Level 3
Posts: 134
Joined: Tue Jan 29, 2019 5:04 am

No audio

Post by macbeto »

Hi,
I have my laptop with Linux Mint Tessa. Sometimes, when I boot the system I find there is no audio on the Speakers. Firstly I thought it was a problem with TLP because it happened mostly when the laptop is in battery mode, but after installing several times Linux Mint from zero without TLP the problem still happens.
I have installed Pavucontrol and everything looks ok, but without audio ramdomly. Instead the headset jack works always.
I don't know what else look.
My lspci is:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:08.0 System peripheral: Intel Corporation Skylake Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1c.7 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #8 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d4e (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 3D controller: NVIDIA Corporation Device 1d12 (rev a1)
02:00.0 Non-Volatile memory controller: Silicon Motion, Inc. Device 2263 (rev 03)
03:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd Device a808

I will appreciate some advice.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
macbeto
Level 3
Level 3
Posts: 134
Joined: Tue Jan 29, 2019 5:04 am

Re: No audio

Post by macbeto »

Besides the insi command is:
System: Host: dummy Kernel: 4.15.0-43-generic x86_64 bits: 64 compiler: gcc v: 7.3.0 Desktop: Cinnamon 4.0.9
Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Timi product: TM1701 v: N/A serial: <filter>
Mobo: Timi model: TM1701 v: MP serial: <filter> UEFI: INSYDE v: XMAKB5R0P0603 date: 02/02/2018
Battery: ID-1: BAT0 charge: 57.5 Wh condition: 59.9/60.0 Wh (100%) model: SUNWODA R15B01W status: Discharging
CPU: Topology: Quad Core model: Intel Core i7-8550U bits: 64 type: MT MCP arch: Kaby Lake rev: A L2 cache: 8192 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31872
Speed: 900 MHz min/max: 400/4000 MHz Core speeds (MHz): 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900 7: 900 8: 900
Graphics: Device-1: Intel UHD Graphics 620 driver: i915 v: kernel bus ID: 00:02.0
Device-2: NVIDIA driver: nouveau v: kernel bus ID: 01:00.0
Display: x11 server: X.Org 1.19.6 driver: modesetting,nouveau unloaded: fbdev,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) v: 4.5 Mesa 18.0.5 direct render: Yes
Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel bus ID: 00:1f.3
Sound Server: ALSA v: k4.15.0-43-generic
Network: Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: 3000 bus ID: 03:00.0
IF: wlp3s0 state: up mac: <filter>
Drives: Local Storage: total: 238.47 GiB used: 190.54 GiB (79.9%)
ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB256HAHQ-00000 size: 238.47 GiB
ID-2: /dev/nvme1n1 model: NE-256 size: 238.47 GiB
Partition: ID-1: / size: 233.24 GiB used: 190.54 GiB (81.7%) fs: ext4 dev: /dev/nvme0n1p2
Sensors: System Temperatures: cpu: 31.0 C mobo: N/A gpu: nouveau temp: 24 C
Fan Speeds (RPM): N/A
Info: Processes: 244 Uptime: 4m Memory: 15.55 GiB used: 1.15 GiB (7.4%) Init: systemd runlevel: 5 Compilers: gcc: 7.3.0
Shell: bash v: 4.4.19 inxi: 3.0.27
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