Can't Play Amazon Video In Linux Browsers

[allenM2011]

Just returned to Linux Mint (19.0) after using Windows 10 for the past four years and right away I'm confronted with DRM issues. I can not play Amazon Prime video with either Firefox v. 64 or Opera v. 57. Both browsers claim that they have DRM software but when I try to follow their directions to activate that software, I find that it is non-existent in both browsers. Any suggestions as to how I can resolve this issue without going back to Windows 10? It is true that Chrome browser does have the DRM software available but there's one problem: Chrome won't open in Linux Mint 19.0 most of the time! I finally did get it to work today after trying off and on for several hours. It finally just popped up. Any suggestion as to why the erratic behavior I'm seeing from Chrome? It works fine when it works but like I said, it doesn't work most of the time. This is only about the fourth time I've gotten it to open in the past two weeks.

I should mention that Firefox and Opera will play Youtube video with no problem but neither will play Amazon Prime video and that's where I do a lot of my movie watching.

[trytip]

google-chrome-stable in terminal?

[Terryphi]

Firefox 65 plays Amazon Prime Video perfectly for me.
Check these Firefox settings:

Preferences>General: Play DRM-controlled content - enabled
Plugins: Widevine Content Decryption Module - set to Always Activate.

[sjmathis]

Firefox 65.0 works fine for me. I have DRM on in General Preferences. I'm not using any plugins. I'm running Mint 17.3.
I open Amazon in Firefox, log in to Amazon, click the Prime tab, click the watch now button, pick a movie and it plays without any problems.

[Hoser Rob]

... Chrome won't open in Linux Mint 19.0 most of the time....

WHich version do you have installed? The stable (google-chrome-stable) or more bleeding edge? If the latter that may be the issue, you want the stable version. You're the only user I've seen here with this issue.