I've got sound issues...

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MrEen
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Re: I've got sound issues...

Post by MrEen »

Okay, return the file to it's original state, then run this in the terminal, then reboot and test:

Code: Select all

sudo tee /etc/modprobe.d/blacklist-snd-hda-intel.conf <<<'blacklist snd-hda-intel'
Assuming that doesn't help or makes things worse, run this to undo it followed by another reboot:

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sudo rm /etc/modprobe.d/blacklist-snd-hda-intel.conf
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

It worked but only for the start-up of Linux, there's still a lot crackling going on while playing back vids
Thanks in advance...
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MrEen
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Re: I've got sound issues...

Post by MrEen »

Okay, we're getting somewhere at least.

Now try this: in pavucontrol on the Output Devices tab, click on the Advanced link under the headset. Increase the Latency Offset a bit. Mine shows as 40.00 right now. If yours is at that as well, raise it to 50.00 and test the sound. If it's at zero, try 10.00 or 20.00. Play with it a bit and see if that helps.
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

So, I opened pavu and well, there's now a constant crackling going on..... and it sound even worse while playing back videos.
NOTE : The Latency offset is at 0

Another fact : I headed to the advanced section and set my headsets profile to off, and see there the crackling was gone. The problem is I can't hear any sound while that profile is set off.. :lol:
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MrEen
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Re: I've got sound issues...

Post by MrEen »

IceyGuide wrote:
Sun Oct 25, 2020 7:49 pm
NOTE : The Latency offset is at 0
Did you try to adjust that to 10 or 20? Would it allow that?
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

Yea, did not even change anything while it's at 100
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MrEen
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Re: I've got sound issues...

Post by MrEen »

Okay, we're really deep into guessing territory now.

Try this followed by another reboot:

Code: Select all

apt install --reinstall alsa-base alsa-utils pulseaudio linux-sound-base libasound2
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MrEen
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Re: I've got sound issues...

Post by MrEen »

And have you tried other USB ports?

Also, try disconnecting every USB device you can except for the headphones and test.

And, is this plugged directly into the computer, or via a hub? If hub, try directly connecting.
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

That did nothing really...
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MrEen
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Re: I've got sound issues...

Post by MrEen »

Okay, let me see this one: cat /etc/pulse/daemon.conf
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

And have you tried other USB ports?

Also, try disconnecting every USB device you can except for the headphones and test.

And, is this plugged directly into the computer, or via a hub? If hub, try directly connecting.
So I did exactly that, I have a USB - soundcard for my mic I unplugged that and it drastically reduced the crackling...(note that my microphone sounds like a bean Can that you shout into, without that soundcard)
but there's still that "click, clack" sound going on every now and then.
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

Code: Select all

# This file is part of PulseAudio.
#
# PulseAudio is free software; you can redistribute it and/or modify
# it under the terms of the GNU Lesser General Public License as published by
# the Free Software Foundation; either version 2 of the License, or
# (at your option) any later version.
#
# PulseAudio is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU Lesser General Public License
# along with PulseAudio; if not, see <http://www.gnu.org/licenses/>.

## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for
## more information. Default values are commented out.  Use either ; or # for
## commenting.

; daemonize = no
; fail = yes
; allow-module-loading = yes
; allow-exit = yes
; use-pid-file = yes
; system-instance = no
; local-server-type = user
; enable-shm = yes
; enable-memfd = yes
; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 MiB
; lock-memory = no
; cpu-limit = no

; high-priority = yes
; nice-level = -11

; realtime-scheduling = yes
; realtime-priority = 5

; exit-idle-time = 20
; scache-idle-time = 20

; dl-search-path = (depends on architecture)

; load-default-script-file = yes
; default-script-file = /etc/pulse/default.pa

; log-target = auto
; log-level = notice
; log-meta = no
; log-time = no
; log-backtrace = 0

; resample-method = speex-float-1
; avoid-resampling = false
; enable-remixing = yes
; remixing-use-all-sink-channels = yes
; remixing-produce-lfe = no
; remixing-consume-lfe = no
; lfe-crossover-freq = 0

; flat-volumes = no

; rescue-streams = yes

; rlimit-fsize = -1
; rlimit-data = -1
; rlimit-stack = -1
; rlimit-core = -1
; rlimit-as = -1
; rlimit-rss = -1
; rlimit-nproc = -1
; rlimit-nofile = 256
; rlimit-memlock = -1
; rlimit-locks = -1
; rlimit-sigpending = -1
; rlimit-msgqueue = -1
; rlimit-nice = 31
; rlimit-rtprio = 9
; rlimit-rttime = 200000

; default-sample-format = s16le
; default-sample-rate = 44100
; alternate-sample-rate = 48000
; default-sample-channels = 2
; default-channel-map = front-left,front-right

; default-fragments = 4
; default-fragment-size-msec = 25

; enable-deferred-volume = yes
deferred-volume-safety-margin-usec = 1
; deferred-volume-extra-delay-usec = 0

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MrEen
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Re: I've got sound issues...

Post by MrEen »

Okay, since we've blacklisted the snd-hda-intel driver, let's now also try the 48000 change again. Just this one line needs changing:

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; default-sample-rate = 44100
Change it to this:

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default-sample-rate = 48000
Reboot and test once more.
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

that did nothing..

EDIT: the crackling noise isn't as annoying as before but it is still there and does it's noise continuously
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MrEen
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Re: I've got sound issues...

Post by MrEen »

I'm afraid I'm about out of ideas. I've found similar issue on the net but we've already tried most things that worked for anyone else. Some like the steps in the first answer on this page might make a difference, but I see some issues with it already. src-sinc-best-quality is no longer available, and 16000Hz will probably not sound very good.

One thing I didn't think of is to try the Live version of Mint that you used to install with. Does the issue exist there as well?
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

yea
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

we can't do anymore, I think I'm just gonna leave it as it is and probably get a headache after a few hours.... still thanks for your lovely and helpful replies MrEen they'll probably help others solving the issue :P
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MrEen
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Re: I've got sound issues...

Post by MrEen »

Let me see the output of this just in case:

Code: Select all

inxi -Fxz
If your computer is relatively new, and newer kernel might help.
IceyGuide
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Re: I've got sound issues...

Post by IceyGuide »

Code: Select all

System:
  Kernel: 5.4.0-52-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.6.7 Distro: Linux Mint 20 Ulyana 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop Mobo: INTEL model: N/A serial: <filter> 
  BIOS: American Megatrends v: 080015 date: 03/05/2018 
CPU:
  Topology: Quad Core model: Intel Core i7 860 bits: 64 type: MT MCP 
  arch: Nehalem rev: 5 L2 cache: 8192 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44799 
  Speed: 1955 MHz min/max: N/A Core speeds (MHz): 1: 1955 2: 2224 3: 2041 
  4: 1657 5: 2040 6: 2087 7: 1966 8: 1484 
Graphics:
  Device-1: NVIDIA GP107 [GeForce GTX 1050] vendor: Micro-Star MSI 
  driver: nvidia v: 450.80.02 bus ID: 01:00.0 
  Display: x11 server: X.Org 1.20.8 driver: nvidia 
  unloaded: fbdev,modesetting,nouveau,vesa 
  resolution: 1280x1024~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: GeForce GTX 1050/PCIe/SSE2 v: 4.6.0 NVIDIA 450.80.02 
  direct render: Yes 
Audio:
  Device-1: Intel 5 Series/3400 Series High Definition Audio driver: N/A 
  bus ID: 00:1b.0 
  Device-2: NVIDIA GP107GL High Definition Audio vendor: Micro-Star MSI 
  driver: N/A bus ID: 01:00.1 
  Device-3: Razer USA Razer Electra V2 USB type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 3-1:2 
  Sound Server: ALSA v: k5.4.0-52-generic 
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169 
  v: kernel port: e800 bus ID: 02:00.0 
  IF: ens128 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 585.00 GiB used: 28.30 GiB (4.8%) 
  ID-1: /dev/sda vendor: Crucial model: M4-CT128M4SSD2 size: 119.24 GiB 
  ID-2: /dev/sdb vendor: Western Digital model: WD5002ABYS-02B1B0 
  size: 465.76 GiB 
Partition:
  ID-1: / size: 116.38 GiB used: 28.30 GiB (24.3%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A gpu: nvidia temp: 51 C 
  Fan Speeds (RPM): N/A gpu: nvidia fan: 0% 
Info:
  Processes: 238 Uptime: 32m Memory: 7.77 GiB used: 1.64 GiB (21.1%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

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MrEen
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Re: I've got sound issues...

Post by MrEen »

Darn! That's old enough that I doubt a newer kernel is going to fix this.

In case I'm wrong, this is the link I have handy for getting a newer kernel.

The system will automatically boot to the highest kernel available. If that kernel doesn't agree with your system, you need to use the grub menu's Advanced options to select a previous kernel to boot to, so you can then uninstall the newer kernel.
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