No sound when connecting headphones

Questions about codecs, DVD playback, web plugins...
Forum rules
Before you post please read how to get help
Post Reply
alef7
Level 1
Level 1
Posts: 4
Joined: Sun Feb 21, 2021 6:23 pm

No sound when connecting headphones

Post by alef7 »

Hi there :) !! I recently installed linux mint 20.1. It is the only OS i am using right now. I cannot hear anything once I connect the headphones to the computer. I have tried diffferent solutions from other posts. For example, installing pavucontrol and checking sound settings from there. Also I have tried modifying alsa-base.conf, including a line with:

Code: Select all

options snd-hda-intel model=inv-dmic
SimpleLinuxUser
Level 1
Level 1
Posts: 16
Joined: Tue Feb 23, 2021 9:32 pm

Re: No sound when connecting headphones

Post by SimpleLinuxUser »

You can use a y jack splitter cable with an extension taking sound from behind the case. I did so when my front panel was totally broken on an old case.
User avatar
MrEen
Level 23
Level 23
Posts: 17600
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound when connecting headphones

Post by MrEen »

Hi alef7, and welcome to the forum.

Let's get a look at your sound setup with this command:

Code: Select all

curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999
The last line of output will have a URL pointing to the info. Pasting that URL is all I need.
alef7
Level 1
Level 1
Posts: 4
Joined: Sun Feb 21, 2021 6:23 pm

Re: No sound when connecting headphones

Post by alef7 »

Hi MrEen! Thanks in advance for the answer.
This is the URL that I obtain after running the code:
https://termbin.com/k529
User avatar
MrEen
Level 23
Level 23
Posts: 17600
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound when connecting headphones

Post by MrEen »

That output makes it appear that headphones were not connected when you ran it. Was that the case? If so, please run it again with the headphones connected.
alef7
Level 1
Level 1
Posts: 4
Joined: Sun Feb 21, 2021 6:23 pm

Re: No sound when connecting headphones

Post by alef7 »

Yes, sorry.. there is the output with headphones connected
https://termbin.com/euhp
User avatar
MrEen
Level 23
Level 23
Posts: 17600
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound when connecting headphones

Post by MrEen »

Okay, I'd revert the inv-dmic change you made first. Also, see if disabling Loopback Mixing in alsamixer makes any difference. If after rebooting after those changes still hasn't helped try this followed by a full shutdown for a few minutes:

Code: Select all

sudo tee /etc/modprobe.d/blacklist-realtek.conf <<<'blacklist snd_hda_codec_realtek'
alef7
Level 1
Level 1
Posts: 4
Joined: Sun Feb 21, 2021 6:23 pm

Re: No sound when connecting headphones

Post by alef7 »

Still not working. I send you again a new output of the first code, after the changes.
https://termbin.com/tpth
User avatar
MrEen
Level 23
Level 23
Posts: 17600
Joined: Mon Jun 12, 2017 8:39 pm

Re: No sound when connecting headphones

Post by MrEen »

As far as I can tell, everything is normal there. The only suggestion I can make here is we can try retasking another pin to the headphones and see if that helps.

First, let's undo the last change with this followed by a reboot:

Code: Select all

sudo rm /etc/modprobe.d/blacklist-realtek.conf
Next, install alsa-tools-gui so you can run HDAJackRetask. When it opens, check the box for Show unconnected pins then the Override box for 0x15 and set that one to Not connected. Now try another not connected pin by checking it's Override box and changing it to Headphones if possible. I believe 0x16 is a good candidate to try first. Once a new pin is set to Headphones, click on Install boot override then reboot and test the headphones.

If it didn't help, undo the change to 0x16, and find another not connected pin that can be set to Headphones.
Post Reply

Return to “Sound, Multimedia, & Codecs”