Microphone via web

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pacotera
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Microphone via web

Post by pacotera »

What's up guys.
The issue is when I use the microphone on a software like WhatZapp or Tzoom for instance it's OK, however, when I try to use via web like "Zuolingo", "Voogle Translate"... it's simply crash, freezes all browser's windows and after seconds just close, I've tried another browsers (ms edg, gozilla, cromiun).
Please if anybody could help I really apreciate it, cause I'm almost giving up.
Linux Mint 20.1 Ulyssa
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
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MrEen
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Re: Microphone via web

Post by MrEen »

Hi pacotera, and welcome to the forum.

This might be an issue with the specific apps, but let's see the output of this please:

Code: Select all

pacmd list-sources
Run that in the terminal when the mic is working properly, and again when it doesn't if that's possible.
pacotera
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Re: Microphone via web

Post by pacotera »

Thanks MrEen.
Here it is, tested OK on web https://web.t3l3gram.org/........

Code: Select all

2 source(s) available.
    index: 2
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo.monitor>
	driver: <module-alsa-card.c>
	flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 1030
	volume: front-left: 17694 /  27% / -34,12 dB,   front-right: 17694 /  27% / -34,12 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: yes
	current latency: 0,00 ms
	max rewind: 2 KiB
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 2
	linked by: 2
	configured latency: 40,00 ms; range is 0,50 .. 371,52 ms
	monitor_of: 2
	card: 0 <alsa_card.pci-0000_00_1b.0>
	module: 7
	properties:
		device.description = "Monitor of Built-in Audio Analog Stereo"
		device.class = "monitor"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "0"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
  * index: 3
	name: <alsa_input.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9039
	volume: front-left: 10485 /  16% / -47,75 dB,   front-right: 10485 /  16% / -47,75 dB
	        balance 0,00
	base volume: 5206 /   8% / -66,00 dB
	volume steps: 65537
	muted: no
	current latency: 0,41 ms
	max rewind: 0 KiB
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 40,00 ms; range is 1,00 .. 371,52 ms
	card: 0 <alsa_card.pci-0000_00_1b.0>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC269VB Analog"
		alsa.id = "ALC269VB Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-mic: Microphone (priority 8700, latency offset -30000 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
	active port: <analog-input-internal-mic>
When I tried on https://translate.g00gle.com/translate, unexpectedly the browser freezes and no respond, then I need to reopen the browser.

Here it is the second evidence after the problem:

Code: Select all

2 source(s) available.
    index: 2
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo.monitor>
	driver: <module-alsa-card.c>
	flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 1030
	volume: front-left: 17694 /  27% / -34,12 dB,   front-right: 17694 /  27% / -34,12 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: yes
	current latency: 0,00 ms
	max rewind: 6 KiB
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 40,00 ms; range is 2,00 .. 371,52 ms
	monitor_of: 2
	card: 0 <alsa_card.pci-0000_00_1b.0>
	module: 7
	properties:
		device.description = "Monitor of Built-in Audio Analog Stereo"
		device.class = "monitor"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "0"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
  * index: 3
	name: <alsa_input.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9039
	volume: front-left: 10485 /  16% / -47,75 dB,   front-right: 10485 /  16% / -47,75 dB
	        balance 0,00
	base volume: 5206 /   8% / -66,00 dB
	volume steps: 65537
	muted: no
	current latency: 0,12 ms
	max rewind: 0 KiB
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 40,00 ms; range is 1,00 .. 371,52 ms
	card: 0 <alsa_card.pci-0000_00_1b.0>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC269VB Analog"
		alsa.id = "ALC269VB Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel MID"
		alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "3b56"
		device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-mic: Microphone (priority 8700, latency offset -30000 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
	active port: <analog-input-internal-mic>
Last edited by MrEen on Sat Apr 10, 2021 11:59 am, edited 1 time in total.
Reason: Added code tags to improve readability and preserve formatting.
pacotera
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Posts: 7
Joined: Fri Apr 09, 2021 10:48 am

Re: Microphone via web

Post by pacotera »

FYI

Code: Select all

System:
  Kernel: 5.4.0-70-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Xfce 4.14.2 Distro: Linux Mint 20.1 Ulyssa 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: TOSHIBA product: Satellite A665 v: PSAW0U-02N033 
  serial: <filter> 
  Mobo: TOSHIBA model: NWQAA v: 1.00 serial: <filter> UEFI [Legacy]: TOSHIBA 
  v: 1.80 date: 09/14/10 
Battery:
  ID-1: BAT1 charge: 0% condition: 42.7/97.2 Wh (44%) 
  model: COMPAL PA3819U-1BRS status: Charging 
CPU:
  Topology: Dual Core model: Intel Core i3 M 370 bits: 64 type: MT MCP 
  arch: Nehalem rev: 5 L2 cache: 3072 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19155 
  Speed: 1201 MHz min/max: 933/2399 MHz Core speeds (MHz): 1: 1261 2: 1026 
  3: 1064 4: 1064 
Graphics:
  Device-1: Intel Core Processor Integrated Graphics vendor: Toshiba 
  driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1366x768~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics (ILK) v: 2.1 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Toshiba 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  Sound Server: ALSA v: k5.4.0-70-generic 
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Toshiba 
  driver: r8169 v: kernel port: 6000 bus ID: 01:00.0 
  IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  Device-2: Intel Centrino Advanced-N + WiMAX 6250 [Kilmer Peak] 
  driver: iwlwifi v: kernel port: 6000 bus ID: 06:00.0 
  IF: wlp6s0 state: down mac: <filter> 
  Device-3: Intel WiMAX Connection 2400m type: USB driver: i2400m_usb 
  bus ID: 1-1.6:4 
  IF: enx64d4da17c08b state: down mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 37.49 GiB (8.0%) 
  ID-1: /dev/sda vendor: Seagate model: ST9500420AS size: 465.76 GiB 
Partition:
  ID-1: / size: 91.27 GiB used: 20.43 GiB (22.4%) fs: ext4 dev: /dev/sda1 
  ID-2: /home size: 178.67 GiB used: 17.06 GiB (9.6%) fs: ext4 
  dev: /dev/sda6 
  ID-3: swap-1 size: 3.72 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 202 Uptime: 48m Memory: 3.64 GiB used: 1.12 GiB (30.6%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38
Last edited by MrEen on Sat Apr 10, 2021 12:00 pm, edited 1 time in total.
Reason: Wrapped inxi output in code tags.
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MrEen
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Joined: Mon Jun 12, 2017 8:39 pm

Re: Microphone via web

Post by MrEen »

Your settings were correct even in the crashed case, so this is some sort of browser(s) issue. I've not seen something like this before that I can recall. Do you have a lot of tabs open when you're doing this? If so, try with just the tab you're using to test the mic as the only tab open in the browser and see if it works that way.
pacotera
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Re: Microphone via web

Post by pacotera »

No I don't use many tabs at the same time, I tested again with only one window and the problem persist.
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MrEen
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Joined: Mon Jun 12, 2017 8:39 pm

Re: Microphone via web

Post by MrEen »

Based on what you're experiencing, I'd have to say this is a browser issue. Unfortunately I don't have any ideas as to how to fix this.

The only thing that pops in my head is to disable any running browser extensions/add-ons and see if that makes any difference. If that works, re-enable them one by one, testing after each, to find out which one is causing the issue.
pacotera
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Re: Microphone via web

Post by pacotera »

I appreciate your help MrEen, anyway I'll follow your troubleshooting.
pacotera
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Re: Microphone via web

Post by pacotera »

Hey MrEen I found a post with the same issue like mine and the troubleshoot worked :D .
Attachments
Screenshot_2021-04-15_15-59-39.png
pacotera
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Re: Microphone via web

Post by pacotera »

FYI
Tested OK, follow the output: pacmd list-sources

2 source(s) available.
index: 5
name: <alsa_output.pci-0000_00_1b.0.analog-stereo.monitor>
driver: <module-alsa-card.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 1030
volume: front-left: 17694 / 27% / -34,12 dB, front-right: 17694 / 27% / -34,12 dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: yes
current latency: 0,00 ms
max rewind: 0 KiB
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
monitor_of: 4
card: 0 <alsa_card.pci-0000_00_1b.0>
module: 7
properties:
device.description = "Monitor of Built-in Audio Analog Stereo"
device.class = "monitor"
alsa.card = "0"
alsa.card_name = "HDA Intel MID"
alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "3b56"
device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
device.form_factor = "internal"
device.string = "0"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
* index: 6
name: <alsa_input.pci-0000_00_1b.0.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9039
volume: front-left: 29491 / 45% / -20,81 dB, front-right: 29491 / 45% / -20,81 dB
balance 0,00
base volume: 5206 / 8% / -66,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max rewind: 0 KiB
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
card: 0 <alsa_card.pci-0000_00_1b.0>
module: 7
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC269VB Analog"
alsa.id = "ALC269VB Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel MID"
alsa.long_card_name = "HDA Intel MID at 0xd5700000 irq 34"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "3b56"
device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "65536"
device.buffering.fragment_size = "32768"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
properties:
device.icon_name = "audio-input-microphone"
analog-input-mic: Microphone (priority 8700, latency offset -30000 usec, available: no)
properties:
device.icon_name = "audio-input-microphone"
active port: <analog-input-internal-mic>
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