No sound after update nvidia driver

[papero76]

hello to all
after update nvidia driver I have lost the audio,
no audio on headphones
and no audio in audio main output

my system information

Code: Select all

System:    Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6 
           wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:   Type: Desktop System: Dell product: OptiPlex 980 v: N/A serial: <filter> Chassis: 
           type: 3 serial: <filter> 
           Mobo: Dell model: 0D441T v: A03 serial: <filter> BIOS: Dell v: A18 date: 02/27/2018 
CPU:       Topology: Dual Core model: Intel Core i5 650 bits: 64 type: MT MCP arch: Nehalem rev: 5 
           L2 cache: 4096 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 25536 
           Speed: 1698 MHz min/max: 1197/3193 MHz Core speeds (MHz): 1: 1456 2: 1544 3: 1883 
           4: 1797 
Graphics:  Device-1: NVIDIA GK208B [GeForce GT 710] vendor: Micro-Star MSI driver: nvidia 
           v: 460.80 bus ID: 01:00.0 chip ID: 10de:128b 
           Display: x11 server: X.Org 1.20.9 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz, 1920x1080~60Hz 
           OpenGL: renderer: GeForce GT 710/PCIe/SSE2 v: 4.6.0 NVIDIA 460.80 direct render: Yes 
Audio:     Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Dell OptiPlex 980 
           driver: N/A bus ID: 00:1b.0 chip ID: 8086:3b56 
           Device-2: NVIDIA GK208 HDMI/DP Audio vendor: Micro-Star MSI driver: N/A bus ID: 01:00.1 
           chip ID: 10de:0e0f 
Network:   Device-1: Intel 82578DM Gigabit Network vendor: Dell OptiPlex 980 driver: e1000e 
           v: 3.2.6-k port: ecc0 bus ID: 00:19.0 chip ID: 8086:10ef 
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 2.08 TiB used: 208.40 GiB (9.8%) 
           ID-1: /dev/sda vendor: Seagate model: ST3250318AS size: 232.83 GiB speed: 3.0 Gb/s 
           serial: <filter> 
           ID-2: /dev/sdb type: USB model: 0011 7788 size: 31.42 GiB serial: <filter> 
           ID-3: /dev/sdc type: USB vendor: Seagate model: ST2000VX008-2E3164 size: 1.82 TiB 
           serial: <filter> 
RAID:      Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 bus ID: 00:1f.2 
           chip ID: 8086.2822 
Partition: ID-1: / size: 227.68 GiB used: 30.62 GiB (13.4%) fs: ext4 dev: /dev/sda5 
Sensors:   Message: No sensors data was found. Is sensors configured? 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
           1: deb http: //www.mediahuman.com/packages/ubuntu focal main
           2: deb https: //dl.winehq.org/wine-builds/ubuntu/ focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //ftp-stud.hs-esslingen.de/pub/Mirrors/packages.linuxmint.com ulyssa main upstream import backport
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 241 Uptime: 5h 37m Memory: 15.50 GiB used: 2.34 GiB (15.1%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38

[Moonstone Man]

and no audio in audio main output

sudo apt install pavucontrol

Run it from the Mint menu.

[papero76]

done
on in the first playback tab I see the vumeter bar of the reproduced audio moving, in the third "output" tab I see the vumeter moving. Ditto for the inputs tab. In the configuration tab I don't see any cards I read "no card available"

I still have no sound

[joshbrown]

Same problem here. I don't know what to do.

[Eridanus7]

No audio after a June 3rd update

Using a Timeshift restore from before the update to selectively load updates.
All updates were OK up to;-

libx11, nvidia-settings and libnvidia 460.80

Selective loading eliminated libx11 and nvidia-settings.

The problem resolved to the libnvidia 450.119.03 being updated to 460.80.

By keeping libnvidia 450.119.03 all sound problems went away.

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Mch:
Distro: Linux Mint 19.3 Tricia
Kernel: 5.4.0-74-generic x86_64 bits: 64 Desktop: MATE

Desktop Mobo: Micro-Star model: B450I GAMING PLUS AC (MS-7A40)

CPU:
  AMD Ryzen 5 3600

Graphics:
  GPU 0  GeForce GTX 1650
  Device-1: NVIDIA driver: nvidia v: 450.119.03 
  Display: x11 server: X.org 1.20.8 driver: nvidia 
 
Audio:
  Device-1: NVIDIA driver: snd_hda_intel 
  Device-2: AMD driver: snd_hda_intel 
  Sound Server: ALSA v: k5.4.0-74-generic

Perhaps I could have tried the 4.15.0-144 Kernel but it was not available on the above mch at the time.

So it could be a problem linked to the 5.4.0-74 kernel and the NVIDIA driver: nvidia v: 460.80,
the 4.15.0-144 Kernel might have worked.

However the above worked for the listed machine & solved the problem.
The Nvidia 460.80 driver was Blacklisted in the Update Manager, view in Update Manager > Preferences.

Now we will try the next Nvidia driver update, but this time we will create a Timeshift snapshot just before installing the driver!

Edit: added some extra points at end of post