[Solved] USB headset slows video and audo playback. (20.1 Cin)

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canospam
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Joined: Sat Jun 19, 2021 4:59 pm

[Solved] USB headset slows video and audo playback. (20.1 Cin)

Post by canospam »

Hi All,

Having an odd issue.
When I use my Logitech USB Headset H340 it sounds horrible and distorted.
I thought to check a youtube video and noticed that when I switch from my line out headphones to my usb headphones the video slows to match the audio.
The USB headphones work fine on an old laptop running 19.3
First post here so I would also appreciate any feedback on key info I should have added but might have missed etc.

Thanks,

inxi -Fxz

Code: Select all

System:
  Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop Mobo: ASUSTeK model: M5A97 R2.0 v: Rev 1.xx serial: <filter> 
  UEFI: American Megatrends v: 2603 date: 06/26/2015 
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse 
  charge: 55% (should be ignored) status: Discharging 
  Device-2: hidpp_battery_1 model: Logitech Wireless Keyboard 
  charge: 55% (should be ignored) status: Discharging 
CPU:
  Topology: 8-Core model: AMD FX-8320 bits: 64 type: MCP arch: Bulldozer 
  L2 cache: 2048 KiB 
  flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 60679 
  Speed: 1517 MHz min/max: 1400/3500 MHz Core speeds (MHz): 1: 1517 2: 1511 
  3: 1517 4: 1528 5: 1517 6: 1516 7: 1516 8: 1507 
Graphics:
  Device-1: AMD Curacao XT / Trinidad XT [Radeon R7 370 / R9 270X/370X] 
  vendor: PC Partner Limited driver: radeon v: kernel bus ID: 01:00.0 
  Display: x11 server: X.Org 1.20.9 driver: ati,radeon 
  unloaded: fbdev,modesetting,vesa resolution: 1680x1050~60Hz 
  OpenGL: renderer: AMD PITCAIRN (DRM 2.50.0 5.4.0-74-generic LLVM 11.0.0) 
  v: 4.5 Mesa 20.2.6 direct render: Yes 
Audio:
  Device-1: AMD SBx00 Azalia vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 00:14.2 
  Device-2: AMD Oland/Hainan/Cape Verde/Pitcairn HDMI Audio [Radeon HD 7000 
  Series] 
  vendor: PC Partner Limited driver: snd_hda_intel v: kernel bus ID: 01:00.1 
  Device-3: Logitech Headset H340 type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 8-2:2 
  Sound Server: ALSA v: k5.4.0-74-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK P8 series driver: r8169 v: kernel port: d000 
  bus ID: 02:00.0 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: TP-Link 802.11ac NIC type: USB driver: rtl88x2bu bus ID: 8-1:3 
  IF: wlxe848b873f219 state: up mac: <filter> 
Drives:
  Local Storage: total: 232.89 GiB used: 35.06 GiB (15.1%) 
  ID-1: /dev/sda vendor: Samsung model: SSD 840 EVO 250GB size: 232.89 GiB 
Partition:
  ID-1: / size: 205.65 GiB used: 35.03 GiB (17.0%) fs: ext4 dev: /dev/sda6 
Sensors:
  System Temperatures: cpu: 35.8 C mobo: N/A gpu: radeon temp: 21 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 234 Uptime: 8m Memory: 7.67 GiB used: 1.97 GiB (25.6%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38

aplay -L

Code: Select all

surround21
    2.1 Surround output to Front and Subwoofer speakers
surround40
    4.0 Surround output to Front and Rear speakers
surround41
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50
    5.0 Surround output to Front, Center and Rear speakers
surround51
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
null
    Discard all samples (playback) or generate zero samples (capture)
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pulse
    PulseAudio Sound Server
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default:CARD=SB
    HDA ATI SB, ALC887-VD Analog
    Default Audio Device
sysdefault:CARD=SB
    HDA ATI SB, ALC887-VD Analog
    Default Audio Device
front:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    Front speakers
surround21:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Digital
    IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    Direct sample mixing device
dmix:CARD=SB,DEV=1
    HDA ATI SB, ALC887-VD Digital
    Direct sample mixing device
dsnoop:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    Direct sample snooping device
dsnoop:CARD=SB,DEV=1
    HDA ATI SB, ALC887-VD Digital
    Direct sample snooping device
hw:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    Direct hardware device without any conversions
hw:CARD=SB,DEV=1
    HDA ATI SB, ALC887-VD Digital
    Direct hardware device without any conversions
plughw:CARD=SB,DEV=0
    HDA ATI SB, ALC887-VD Analog
    Hardware device with all software conversions
plughw:CARD=SB,DEV=1
    HDA ATI SB, ALC887-VD Digital
    Hardware device with all software conversions
usbstream:CARD=SB
    HDA ATI SB
    USB Stream Output
hdmi:CARD=HDMI,DEV=0
    HDA ATI HDMI, HDMI 0
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=1
    HDA ATI HDMI, HDMI 1
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=2
    HDA ATI HDMI, HDMI 2
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 3
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=4
    HDA ATI HDMI, HDMI 4
    HDMI Audio Output
hdmi:CARD=HDMI,DEV=5
    HDA ATI HDMI, HDMI 5
    HDMI Audio Output
dmix:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 0
    Direct sample mixing device
dmix:CARD=HDMI,DEV=7
    HDA ATI HDMI, HDMI 1
    Direct sample mixing device
dmix:CARD=HDMI,DEV=8
    HDA ATI HDMI, HDMI 2
    Direct sample mixing device
dmix:CARD=HDMI,DEV=9
    HDA ATI HDMI, HDMI 3
    Direct sample mixing device
dmix:CARD=HDMI,DEV=10
    HDA ATI HDMI, HDMI 4
    Direct sample mixing device
dmix:CARD=HDMI,DEV=11
    HDA ATI HDMI, HDMI 5
    Direct sample mixing device
dsnoop:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 0
    Direct sample snooping device
dsnoop:CARD=HDMI,DEV=7
    HDA ATI HDMI, HDMI 1
    Direct sample snooping device
dsnoop:CARD=HDMI,DEV=8
    HDA ATI HDMI, HDMI 2
    Direct sample snooping device
dsnoop:CARD=HDMI,DEV=9
    HDA ATI HDMI, HDMI 3
    Direct sample snooping device
dsnoop:CARD=HDMI,DEV=10
    HDA ATI HDMI, HDMI 4
    Direct sample snooping device
dsnoop:CARD=HDMI,DEV=11
    HDA ATI HDMI, HDMI 5
    Direct sample snooping device
hw:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 0
    Direct hardware device without any conversions
hw:CARD=HDMI,DEV=7
    HDA ATI HDMI, HDMI 1
    Direct hardware device without any conversions
hw:CARD=HDMI,DEV=8
    HDA ATI HDMI, HDMI 2
    Direct hardware device without any conversions
hw:CARD=HDMI,DEV=9
    HDA ATI HDMI, HDMI 3
    Direct hardware device without any conversions
hw:CARD=HDMI,DEV=10
    HDA ATI HDMI, HDMI 4
    Direct hardware device without any conversions
hw:CARD=HDMI,DEV=11
    HDA ATI HDMI, HDMI 5
    Direct hardware device without any conversions
plughw:CARD=HDMI,DEV=3
    HDA ATI HDMI, HDMI 0
    Hardware device with all software conversions
plughw:CARD=HDMI,DEV=7
    HDA ATI HDMI, HDMI 1
    Hardware device with all software conversions
plughw:CARD=HDMI,DEV=8
    HDA ATI HDMI, HDMI 2
    Hardware device with all software conversions
plughw:CARD=HDMI,DEV=9
    HDA ATI HDMI, HDMI 3
    Hardware device with all software conversions
plughw:CARD=HDMI,DEV=10
    HDA ATI HDMI, HDMI 4
    Hardware device with all software conversions
plughw:CARD=HDMI,DEV=11
    HDA ATI HDMI, HDMI 5
    Hardware device with all software conversions
usbstream:CARD=HDMI
    HDA ATI HDMI
    USB Stream Output
default:CARD=H340
    Logitech USB Headset H340, USB Audio
    Default Audio Device
sysdefault:CARD=H340
    Logitech USB Headset H340, USB Audio
    Default Audio Device
front:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    Front speakers
surround21:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    4.0 Surround output to Front and Rear speakers
surround41:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    IEC958 (S/PDIF) Digital Audio Output
dmix:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    Direct sample mixing device
dsnoop:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    Direct sample snooping device
hw:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    Direct hardware device without any conversions
plughw:CARD=H340,DEV=0
    Logitech USB Headset H340, USB Audio
    Hardware device with all software conversions
usbstream:CARD=H340
    Logitech USB Headset H340
    USB Stream Output
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Top
canospam
Level 1
Level 1
Posts: 4
Joined: Sat Jun 19, 2021 4:59 pm

Re: USB headset slows video and audo playback. (20.1 Cin)

Post by canospam »

Update:
Brought home a different USB headset from work and it gives the same result.
Installed win 10 as a dual boot.
Headset doesn't work at all with win 10 so might be hardware related.

Any thoughts would be welcomes.
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canospam
Level 1
Level 1
Posts: 4
Joined: Sat Jun 19, 2021 4:59 pm

Re: USB headset slows video and audo playback. (20.1 Cin)

Post by canospam »

Update 2:

Fresh install of win10 and the headset now works in windows.

Fresh install of LM 20.2 and headset still doesn't work.

Any help would be great.
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canospam
Level 1
Level 1
Posts: 4
Joined: Sat Jun 19, 2021 4:59 pm

Re: USB headset slows video and audo playback. (20.1 Cin)

Post by canospam »

Update 3:

Was tooling around in BIOS trying to fix a different issue (RAM related).
USB headset now works.
Went back to BIOS undid all changes and headset still works.

I guess this is solved.

¯\_(ツ)_/¯
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