Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

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hqtbox
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Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

Hello , Im new to linux after changing from windows to linux. I search the web for possible quick fixes but from When Im gathering its a common issue and varies depending on hardware. So Im a little stuck and hoping someone can help me fix this issue.

I currenlty can get sound thru headphones output but now speaker out put from the lenovo laptop.

Code: Select all

System:
  Kernel: 5.11.0-22-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.0.3 wm: muffin 5.0.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: LENOVO product: 81YT v: Lenovo Legion 7 15IMH05 
  serial: <filter> Chassis: type: 10 v: Lenovo Legion 7 15IMH05 
  serial: <filter> 
  Mobo: LENOVO model: LNVNB161216 v: SDK0R32862 WIN serial: <filter> 
  UEFI: LENOVO v: E9CN62WW(V4.07) date: 01/21/2021 
Battery:
  ID-1: BAT1 charge: 26.0 Wh condition: 83.4/80.0 Wh (104%) volts: 14.9/15.4 model: 0x53 
  0x4D 0x50 0x00 0x32 0x30 0x 0x4C 0x31 0x39 0x4D 0x34 0x50 0x8000 
  type: Li-ion serial: <filter> status: Discharging cycles: 14 
CPU:
  Topology: 6-Core model: Intel Core i7-10750H bits: 64 type: MT MCP 
  arch: N/A L2 cache: 12.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 62399 
  Speed: 900 MHz min/max: 800/5000 MHz Core speeds (MHz): 1: 900 2: 900 
  3: 900 4: 900 5: 900 6: 900 7: 900 8: 900 9: 900 10: 900 11: 900 12: 900 
Graphics:
  Device-1: Intel UHD Graphics vendor: Lenovo driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:9bc4 
  Device-2: NVIDIA vendor: Lenovo driver: nvidia v: 460.80 bus ID: 01:00.0 
  chip ID: 10de:1ed1 
  Display: x11 server: X.Org 1.20.9 driver: modesetting,nvidia 
  unloaded: fbdev,nouveau,vesa resolution: 1920x1080~144Hz 
  OpenGL: renderer: GeForce RTX 2070 Super with Max-Q Design/PCIe/SSE2 
  v: 4.6.0 NVIDIA 460.80 direct render: Yes 
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Lenovo driver: snd_hda_intel 
  v: kernel bus ID: 00:1f.3 chip ID: 8086:06c8 
  Device-2: NVIDIA TU104 HD Audio vendor: Lenovo driver: snd_hda_intel 
  v: kernel bus ID: 01:00.1 chip ID: 10de:10f8 
  Sound Server: ALSA v: k5.11.0-22-generic 
Network:
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel port: 5000 
  bus ID: 00:14.3 chip ID: 8086:06f0 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Lenovo driver: r8169 v: kernel port: 3000 bus ID: 41:00.0 
  chip ID: 10ec:8168 
  IF: enp65s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 953.87 GiB used: 10.81 GiB (1.1%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB1T0HBLR-000L2 
  size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 3L1QEXF7 
  scheme: GPT 
Partition:
  ID-1: / size: 937.40 GiB used: 10.79 GiB (1.2%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 45 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-focal.list 
  1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirrors.advancedhosters.com/linuxmint/packages uma main upstream import backport
  2: deb http://ftp.usf.edu/pub/ubuntu focal main restricted universe multiverse
  3: deb http://ftp.usf.edu/pub/ubuntu focal-updates main restricted universe multiverse
  4: deb http://ftp.usf.edu/pub/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/ubuntuhandbook1-apps-focal.list 
  1: deb http://ppa.launchpad.net/ubuntuhandbook1/apps/ubuntu focal main
Info:
  Processes: 296 Uptime: 7m Memory: 15.35 GiB used: 1.38 GiB (9.0%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

Sorry for the typo, I meant to say I have sound on headphones output jack but not the speaker output.
I see the speaker as the output device but no sound.
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Moonstone Man
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Joined: Mon Aug 27, 2012 10:17 pm

Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by Moonstone Man »

hqtbox wrote: ⤴Mon Jul 05, 2021 5:33 pm Sorry for the typo, I meant to say I have sound on headphones output jack but not the speaker output.
I see the speaker as the output device but no sound.
The best tool for sorting out audio connections is pavucontrol (Pulse Audio Volume Control). Install it from Software Manager.
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

Kadaitcha Man wrote: ⤴Mon Jul 05, 2021 6:30 pm
hqtbox wrote: ⤴Mon Jul 05, 2021 5:33 pm Sorry for the typo, I meant to say I have sound on headphones output jack but not the speaker output.
I see the speaker as the output device but no sound.
The best tool for sorting out audio connections is pavucontrol (Pulse Audio Volume Control). Install it from Software Manager.

Hello, Thanks for the reply. I try that and still no sound and played with the settings. Its seem to all look correct.
as it seem pretty straight forward but I am new with linux and could be mixing something.
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

I run pacmd list-cards and the ouput is below

Code: Select all

2 card(s) available.
    index: 0
	name: <alsa_card.pci-0000_01_00.1>
	driver: <module-alsa-card.c>
	owner module: 7
	properties:
		alsa.card = "1"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0x98000000 irq 17"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:01:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f8"
		device.product.name = "TU104 HD Audio Controller"
		device.string = "1"
		device.description = "TU104 HD Audio Controller"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
		output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
		output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
		off: Off (priority 0, available: unknown)
	active profile: <off>
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
    index: 1
	name: <alsa_card.pci-0000_00_1f.3>
	driver: <module-alsa-card.c>
	owner module: 8
	properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x6014108000 irq 180"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "06c8"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	profiles:
		input:analog-stereo: Analog Stereo Input (priority 32833, available: unknown)
		output:analog-stereo: Analog Stereo Output (priority 39268, available: unknown)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 39333, available: unknown)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
		output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
		output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
		output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: unknown)
		output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
		output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
		off: Off (priority 0, available: unknown)
	active profile: <output:analog-stereo+input:analog-stereo>
	sinks:
		alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
	sources:
		alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
		alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
	ports:
		analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-input-microphone"
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
		hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "video-display"
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

I was looking thru other post and these were the commands recommend for more info

I also ran pacmd list-sinks and output is below

Code: Select all

1 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: (none)
	priority: 9039
	volume: front-left: 49140 /  75% / -7.50 dB,   front-right: 49140 /  75% / -7.50 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 4.41 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	used by: 4
	linked by: 4
	configured latency: 4.00 ms; range is 4.00 .. 341.33 ms
	card: 1 <alsa_card.pci-0000_00_1f.3>
	module: 8
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC287 Analog"
		alsa.id = "ALC287 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x6014108000 irq 180"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "06c8"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>
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GELvdH
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by GELvdH »

Is there a control button on the laptop to switch between headphones and speakers? You show that the speaker is unavailable.
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

GELvdH wrote: ⤴Tue Jul 06, 2021 11:04 am Is there a control button on the laptop to switch between headphones and speakers? You show that the speaker is unavailable.


Hello, thanks for the replay but I even double check and no switch.

One thing I like to mention, is I did try other version of linux same issue. I also tried switching back to windows. That the only time it started working again.
I also did notice during the windows reinstall , that when I search the detail of the speaker output. It shows "3 speakers " as the name of the speaker output. Not sure if that help but thought the more details the better.
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hqtbox
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Re: Linux Mint 20 64 bit Cinnamon, no sound from built in speakers or headphones

Post by hqtbox »

Also, regarding the speaker being unavailable. I realize during the time of running the command. I had my earphones
plugged in. once I unplug the earphones , speakers shows available but still no sound.
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