No Sound on GK3 Pro Mini PC

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still_sheik
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Posts: 1
Joined: Sun Aug 28, 2022 5:03 pm

No Sound on GK3 Pro Mini PC

Post by still_sheik »

Hello,
When this PC had Windows, the sound worked properly. After installing Linux Mint 21, no sound.
Does anyone know what this could be?

Code: Select all

System:
  Kernel: 5.15.0-58-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.7
    tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Intel product: Jasper Lake Client Platform v: N/A
    serial: <superuser required>
  Mobo: Intel model: JSL MRD serial: <superuser required> UEFI: American Megatrends LLC.
    v: JK08001 date: 11/15/2022
CPU:
  Info: quad core model: Intel Celeron N5105 bits: 64 type: MCP arch: Tremont rev: 0 cache:
    L1: 256 KiB L2: 1.5 MiB L3: 4 MiB
  Speed (MHz): avg: 1782 high: 2798 min/max: 800/2900 cores: 1: 1000 2: 965 3: 2366 4: 2798
    bogomips: 15974
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel JasperLake [UHD Graphics] driver: i915 v: kernel ports: active: HDMI-A-1
    empty: DP-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:4e61
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: HDMI-1 mapped: HDMI-A-1 model: Acer EB321HQ A res: 1920x1080 dpi: 70
    diag: 801mm (31.5")
  OpenGL: renderer: Mesa Intel UHD Graphics (JSL) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:4dc8
  Device-2: C-Media Audio Adapter (Unitek Y-247A) type: USB
    driver: cmedia_hs100b,snd-usb-audio,usbhid bus-ID: 1-6:4 chip-ID: 0d8c:0014
  Sound Server-1: ALSA v: k5.15.0-58-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 v: kernel pcie:
    speed: 2.5 GT/s lanes: 1 port: 4000 bus-ID: 01:00.0 chip-ID: 10ec:8168
  IF: enp1s0 state: down mac: <filter>
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter driver: rtl8821ce
    v: v5.5.2.1_35598.20191029 pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 02:00.0
    chip-ID: 10ec:c821
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-1:2
    chip-ID: 0bda:c821
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: f098
Drives:
  Local Storage: total: 476.94 GiB used: 11.85 GiB (2.5%)
  ID-1: /dev/sda model: FPT310M8SSD512G size: 476.94 GiB speed: 6.0 Gb/s serial: <filter>
Partition:
  ID-1: / size: 467.89 GiB used: 11.8 GiB (2.5%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 96 MiB used: 52 MiB (54.1%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
Sensors:
  System Temperatures: cpu: 53.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2140
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https: //mirror.csclub.uwaterloo.ca/linuxmint-packages vera main upstream import backport
    2: deb http: //mirror.csclub.uwaterloo.ca/ubuntu jammy main restricted universe multiverse
    3: deb http: //mirror.csclub.uwaterloo.ca/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //mirror.csclub.uwaterloo.ca/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 233 Uptime: 31m Memory: 15.47 GiB used: 2.75 GiB (17.8%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11 Client: Cinnamon v: 5.6.7 inxi: 3.3.13
Last edited by LockBot on Mon Jul 31, 2023 10:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
apollos68
Level 1
Level 1
Posts: 5
Joined: Tue Jul 11, 2023 8:28 pm

Re: No Sound on GK3 Pro Mini PC

Post by apollos68 »

hi still_sheik,

did you ever have resolution to the sound?
i just purchased that model: KAMRUI GK3PRO,with plans to install mint. (my kamrui is w11 loaded, and im not a fan.)
hope to hear from ya.
apollos
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