Notebook overheating (turning off)

[pouzar11]

Hello, my problem is simple. My system sometimes turn off ( not DROP instantly ) but it will show the "loading screen" as u can see also when linux starting and then turn of the computer. I am not getting this error in W10. Also my normal temperatures of CPU and GPU are high ( as i read on other posts ).

Graphic card drivers instaled automaticaly with linux instalation.

average temp: cpu 70C and gpu 70 - 75C ( when im only using Firefox )

- no other processes abusing computer
- I cleaned the computer not helped. ( only a bit ) but problem still here.

Non root output ( inxi -Fxz ) :

Code: Select all

System:    Host: martin-Aspire-7740 Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.1)
           Distro: Linux Mint 18.1 Serena
Machine:   System: Acer (portable) product: Aspire 7740 v: V1.27
           Mobo: Acer model: Aspire 7740 v: V1.27
           Bios: Phoenix v: V1.27 date: 07/29/2010
CPU:       Dual core Intel Core i5 M 430 (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9044
           clock speeds: max: 2267 MHz 1: 1866 MHz 2: 1866 MHz 3: 1733 MHz
           4: 1333 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Madison [Mobility Radeon HD 5650/5750 / 6530M/6550M]
           bus-ID: 02:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1600x900@60.00hz
           GLX Renderer: Gallium 0.4 on AMD REDWOOD (DRM 2.43.0 / 4.4.0-53-generic, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Audio:     Card-1 Intel 5 Series/3400 Series High Definition Audio
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Advanced Micro Devices [AMD/ATI] Redwood HDMI Audio [Radeon HD 5000 Series]
           driver: snd_hda_intel bus-ID: 02:00.1
           Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic
Network:   Card-1: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe
           driver: tg3 v: 3.137 bus-ID: 03:00.0
           IF: enp3s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express)
           driver: ath9k bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
Drives:    HDD Total Size: 750.2GB (2.5% used)
           ID-1: /dev/sda model: WDC_WD7500BPKT size: 750.2GB
Partition: ID-1: / size: 79G used: 12G (17%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 6.30GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 71.0C mobo: 44.0C gpu: 74.5
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 205 Uptime: 1:29 Memory: 1486.2/5828.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.3

Root output ( inxi -Fxz ) :

Code: Select all

System:    Host: martin-Aspire-7740 Kernel: 4.4.0-53-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.1)
           Distro: Linux Mint 18.1 Serena
Machine:   System: Acer (portable) product: Aspire 7740 v: V1.27
           Mobo: Acer model: Aspire 7740 v: V1.27
           Bios: Phoenix v: V1.27 date: 07/29/2010
CPU:       Dual core Intel Core i5 M 430 (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9044
           clock speeds: max: 2267 MHz 1: 1333 MHz 2: 1333 MHz 3: 1199 MHz
           4: 1333 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Madison [Mobility Radeon HD 5650/5750 / 6530M/6550M]
           bus-ID: 02:00.0
           Display Server: X.org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           tty size: 80x24 Advanced Data: N/A for root
Audio:     Card-1 Intel 5 Series/3400 Series High Definition Audio
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Advanced Micro Devices [AMD/ATI] Redwood HDMI Audio [Radeon HD 5000 Series]
           driver: snd_hda_intel bus-ID: 02:00.1
           Sound: Advanced Linux Sound Architecture v: k4.4.0-53-generic
Network:   Card-1: Broadcom NetLink BCM57780 Gigabit Ethernet PCIe
           driver: tg3 v: 3.137 bus-ID: 03:00.0
           IF: enp3s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express)
           driver: ath9k bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
Drives:    HDD Total Size: 750.2GB (2.5% used)
           ID-1: /dev/sda model: WDC_WD7500BPKT size: 750.2GB temp: 50C
Partition: ID-1: / size: 79G used: 12G (17%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 6.30GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 69.0C mobo: 44.0C gpu: 73.5
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 208 Uptime: 1:30 Memory: 1499.7/5828.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.461) inxi: 2.2.35 

[all41]

You could try booting into the live mode with your install iso
and compare the temps

[sikejsudjek]

That seems very high. What happens if you use another browser ? What are you doing in the browser when you get the high temperatures ? Html5 video can use a fair bit of processor power. Opera browser has a 'battery mode' that you could turn on to reduce heat (works on battery or mains) which might cool it down.

You could install tlp in synaptic package manager which will help with power consumption on laptops (particularly in battery mode) by turning off parts of the system that don't need to be running at high speed. You can read about it here, but its in synaptic. http://linrunner.de/en/tlp/docs/tlp-lin ... ement.html

Indicator-cpu frequency in the software manager can allow you to force some processors into a lower processing state cooling things down (but running a bit slower).

Are there any system processes stuck on 100% ? I had a samba bug that did that to me a while back...

[pouzar11]

Well thanks for reply,

- i haven't got any flash disk here, so i'll try it later

- I already instaled that TLP and Thermald (red about it in another post) ( around 10C down ) - finally something working

Normally i have one bar with youtube ( probably that HTML5 video? ), facebook tab, and few others 3-5 pages ( without any visible flash or animations just text, pictures, adds )

command TOP - shows just firefox and web content ( max together 20 - 25% of cpu ) + other stuffs with 1 - 4% max

I will try that opera and we will see

I am still thinking about that graphic drivers. I found proprietary drivers on AMD for (Ubuntu 12.04.4 LTS, 14.04.2) not sure if it will be working properly ( i am bit scared ).

add:
I also thinked about installing some lighter version of Mint but i dont think that i have bad computer. It must run cinnamon easily.

[richyrich]

I am still thinking about that graphic drivers. I found proprietary drivers on AMD for (Ubuntu 12.04.4 LTS, 14.04.2) not sure if it will be working properly ( i am bit scared ).

They are NOT for Mint 18, which is based on Ubuntu 16.04.

[pouzar11]

Im not absolutely new on linux (thats the reason why im scared). I found that, but is there that big difference between that versions? ( if i will compare it with windows .. where u can install w7 drivers on w10 and it sometimes works better than the new one )

[richyrich]

It will not work, and possibly make your Mint 18 completely un-useable !

The correct place to install drivers is the Driver Manager program. If there are no graphics drivers listed, it means that AMD have dropped support for your hardware.

[pouzar11]

Ok ... Thanks for info

[richyrich]

Now, if you were running Mint 17 (supported until 2019) . . there would be AMD drivers available in the Driver Manager.

[pouzar11]

Sadly not
Distro: Linux Mint 18.1 Serena

[pouzar11]

Advices here helped a bit. We probably not find any other solutions so im ending this post. Thanks to all who posted some tips.

[ZakGordon]

@ pouzar11,

Just before you go, the only thing i was able to do in both laptops i have running under Linux Mint that both run hot (vs running under Windows) was to install an external cooling device. I added an extra fan to blow more air into the case. There are a number of solutions you can look at for doing this kind of thing, but definitely worth considering if Mint is running too hot on your system.

Also open your Software Manager utility (it is in 'Menu>Administration>Software Manager'), you will be prompted to enter your login password, then search for 'psensor' in the Software Manager. Install that and it gives you a little box with your temp read outs on. You can set it to give a visible warning on the screen when a certain temp level is reached. It's a very handy little tool i have found to monitor Mint's temp. It does not provide any kind of cooling solution sadly (there does not seem to be a software in Mint that does this) but atleast you get a warning so you can shut down/increase cool air blowing into the case etc.