New computer. Mint 20 "Check your video drivers"

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jakeandelwood
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New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Brand new to all of this.

I switched from a Toshiba Satellite to an ASUS, installed Mint 20.

Could not boot. Booted in recovery mode and saw the warning
Check your video drivers
Your system is currently running without video hardware acceleration.
You may experience poor performance and high CPU usage.
I launched the Driver Manager and switched from xserver-xorg-video-nouveau to nvidia-driver-440.

I restarted and was able to boot, but the warning
Check your video drivers
is still there. I've spent about a week trying to figure this out, but I have to admit defeat on this one and ask people who actually know what they're doing.

Here are my stats:

Code: Select all

~$ inxi -b
System:
  Host: Kernel: 5.4.0-40-generic x86_64 bits: 64 
  Desktop: Cinnamon 4.6.6 Distro: Linux Mint 20 Ulyana 
Machine:
  Type: Laptop System: ASUSTeK product: TUF Gaming FA506IH_FA506IH v: 1.0 
  serial: <superuser/root required> 
  Mobo: ASUSTeK model: FA506IH v: 1.0 serial: <superuser/root required> 
  UEFI: American Megatrends v: FA506IH.304 date: 03/24/2020 
Battery:
  ID-1: BAT1 charge: 46.2 Wh condition: 46.2/48.1 Wh (96%) 
CPU:
  8-Core: AMD Ryzen 7 4800H with Radeon Graphics type: MT MCP 
  speed: 1398 MHz min/max: 1400/2900 MHz 
Graphics:
  Device-1: NVIDIA driver: nvidia v: 440.100 
  Device-2: AMD Renoir driver: N/A 
  Display: x11 server: X.Org 1.20.8 driver: ati,fbdev 
  unloaded: modesetting,nouveau,nvidia,radeon,vesa 
  resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 10.0.0 128 bits) v: 3.3 Mesa 20.0.8 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  driver: r8169 
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
  driver: rtw_pci 
Drives:
  Local Storage: total: 476.94 GiB used: 46.28 GiB (9.7%) 
Info:
  Processes: 313 Uptime: N/A Memory: 15.06 GiB used: 842.2 MiB (5.5%) 
  Shell: bash inxi: 3.0.38

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~$ inxi -Fxz
System:
  Kernel: 5.4.0-40-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.6.6 Distro: Linux Mint 20 Ulyana 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: ASUSTeK product: TUF Gaming FA506IH_FA506IH v: 1.0 
  serial: <filter> 
  Mobo: ASUSTeK model: FA506IH v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: FA506IH.304 date: 03/24/2020 
Battery:
  ID-1: BAT1 charge: 46.2 Wh condition: 46.2/48.1 Wh (96%) 
  model: ASUS A32-K55 status: Full 
CPU:
  Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 
  type: MT MCP arch: Zen rev: 1 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 92622 
  Speed: 1397 MHz min/max: 1400/2900 MHz Core speeds (MHz): 1: 1393 2: 1397 
  3: 1495 4: 1501 5: 1348 6: 1174 7: 1212 8: 1209 9: 1445 10: 1399 11: 1397 
  12: 1389 13: 1397 14: 1569 15: 1383 16: 1322 
Graphics:
  Device-1: NVIDIA vendor: ASUSTeK driver: nvidia v: 440.100 bus ID: 01:00.0 
  Device-2: AMD Renoir vendor: ASUSTeK driver: N/A bus ID: 05:00.0 
  Display: x11 server: X.Org 1.20.8 driver: ati,fbdev 
  unloaded: modesetting,nouveau,nvidia,radeon,vesa 
  resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 10.0.0 128 bits) v: 3.3 Mesa 20.0.8 
  direct render: Yes 
Audio:
  Device-1: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 01:00.1 
  Device-2: AMD vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 05:00.1 
  Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor 
  driver: snd_rn_pci_acp3x v: kernel bus ID: 05:00.5 
  Device-4: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 05:00.6 
  Sound Server: ALSA v: k5.4.0-40-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus ID: 02:00.0 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
  vendor: AzureWave driver: rtw_pci v: N/A port: d000 bus ID: 03:00.0 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 46.28 GiB (9.7%) 
  ID-1: /dev/nvme0n1 vendor: Kingston model: OM8PCP3512F-AB size: 476.94 GiB 
Partition:
  ID-1: / size: 467.96 GiB used: 46.27 GiB (9.9%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  Message: No sensors data was found. Is sensors configured? 
Info:
  Processes: 314 Uptime: N/A Memory: 15.06 GiB used: 873.4 MiB (5.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.16 
  inxi: 3.0.38

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~$ lsmod |grep video
uvcvideo                     98304  0
videobuf2_vmalloc      20480  1 uvcvideo
videobuf2_memops     20480  1 videobuf2_vmalloc
videobuf2_v4l2            24576  1 uvcvideo
videobuf2_common     49152  2 videobuf2_v4l2,uvcvideo
videodev                      225280  3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc                                53248  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
video                            49152  1 asus_wmi[/quote]

[quote]~$ lsmod |grep drm
nvidia_drm                   49152  0
nvidia_modeset           1114112  1 nvidia_drm
drm_kms_helper         184320  2 amdgpu,nvidia_drm
syscopyarea                16384  1 drm_kms_helper
sysfillrect                     16384  1 drm_kms_helper
sysimgblt                     16384  1 drm_kms_helper
fb_sys_fops                 16384  1 drm_kms_helper
drm                             491520  6 gpu_sched,drm_kms_helper,amdgpu,nvidia_drm,ttm

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~$ glxinfo | grep direct
direct rendering: Yes
    GL_AMD_gpu_shader_int64, GL_AMD_multi_draw_indirect, 
    GL_ARB_derivative_control, GL_ARB_direct_state_access, 
    GL_ARB_draw_elements_base_vertex, GL_ARB_draw_indirect, 
    GL_ARB_half_float_vertex, GL_ARB_indirect_parameters, 
    GL_ARB_multi_draw_indirect, GL_ARB_occlusion_query2, 
    GL_AMD_multi_draw_indirect, GL_AMD_query_buffer_object, 
    GL_ARB_direct_state_access, GL_ARB_draw_buffers, 
    GL_ARB_draw_indirect, GL_ARB_draw_instanced, GL_ARB_enhanced_layouts, 
    GL_ARB_indirect_parameters, GL_ARB_instanced_arrays, 
    GL_ARB_map_buffer_range, GL_ARB_multi_bind, GL_ARB_multi_draw_indirect, 
    GL_EXT_direct_state_access, GL_EXT_draw_buffers2, GL_EXT_draw_instanced

Code: Select all

~$ glxinfo | grep render
direct rendering: Yes
    GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, 
    GLX_EXT_visual_rating, GLX_MESA_copy_sub_buffer, GLX_MESA_query_renderer, 
Extended renderer info (GLX_MESA_query_renderer):
OpenGL renderer string: llvmpipe (LLVM 10.0.0, 128 bits)
    GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
    GL_MESA_ycbcr_texture, GL_NV_conditional_render, GL_NV_depth_clamp, 
    GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
    GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, 
    GL_EXT_polygon_offset_clamp, GL_EXT_read_format_bgra, GL_EXT_render_snorm, 
    GL_MESA_shader_integer_functions, GL_NV_conditional_render, 
    GL_OES_element_index_uint, GL_OES_fbo_render_mipmap
Again, I don't know the procedures here, so I apologize if I've posted too much. Let me know what to include, and I'll include it here.
Edit: Switched the quotes to code formatting.
Last edited by jakeandelwood on Mon Jul 13, 2020 1:43 am, edited 2 times in total.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

Check this topic:
viewtopic.php?f=49&t=323641
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Very close to my specs and my problems.

Thank you for the link. I'll start from there.

Edit: Oh wow. That's deep, but pretty fascinating.
snadsnad
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Re: New computer. Mint 20 "Check your video drivers"

Post by snadsnad »

I have a 15ARE05 / 81X2 as well with a 4500U running Mint 20.04 and resolved this message by installing the amdgpu drivers.

https://amdgpu-install.readthedocs.io/en/latest/

To download the drivers don't drill down to Ryzen 5 Mobile with Radeon Graphics -> 4500U as you'll only find W10 drivers. Instead, just find any current consumer graphics card and look for the Ubuntu drivers (amdgpu-pro-20.20-1098277-ubuntu-20.04.tar.xz):

https://www.amd.com/en/support/graphics ... rx-5700-xt

Current version is 20.20 from what I can tell. This got rid of the driver message for me and the graphics seem a little better and snappier. Unfortunately, and I can't tell if this was a pre-driver problem or not, I have weird issues with adjusting the brightness where the screen will blank out well before hitting minimum brightness so I have to raise it a notch then keep going down again to lower brightness.

I doubt these drivers even have much if anything for Renoir but it at least adds some AMD stuff to your kernel to make it think proper drivers are installed. Otherwise it is stable, runs well, and no driver message on boot. As has been said, this CPU/architecture is so new there will definitely be some latency when comparing its to functionality in Windows. For example, Tails linux can't even boot on Renoir based CPUs yet (this includes Ryzen 4000s):

https://tails.boum.org/support/known_is ... l#index6h2
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

I wound up with black startup screen with:

Code: Select all

[     9.569441] ucsi_acpi USBC000:00: PPM init failed (-110)
I restarted in recovery mode now and I'm trying to see if there's more I can do.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

Were you following snadsnad’s advice or mine? Don’t try installing the AMDGPU-Pro driver.
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Hello,

I followed your link, but I had not been successful, so when the second suggestion came in, I followed that one.

The result was me reinstalling entirely. Again, I'm very new at this.

I'm going to try to see where I went wrong in the link you posted.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

User ficus2 in this topic has the same Ryzen 7 4800H CPU as you do, which is very new hardware which I just found out had a launch date on 1-6-20. He had to install the 5.7.1 kernel for better support:
viewtopic.php?f=59&t=325007

You can install Ukuu to make the kernel installation easier. The latest version of Ukuu now requires purchasing a license for $11, but you can get an older version here:
https://github.com/teejee2008/ukuu/releases

Download the ukuu-v18.9.1-amd64.deb file. Install the 5.7.1 kernel. Reboot and select the new kernel at the grub menu. When you get to the desktop, post the output of inxi -Gx
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Here you are:

Code: Select all

Graphics:
  Device-1: NVIDIA vendor: ASUSTeK driver: nvidia v: 440.95.01 
  bus ID: 01:00.0 
  Device-2: AMD Renoir vendor: ASUSTeK driver: amdgpu v: kernel 
  bus ID: 05:00.0 
  Display: x11 server: X.Org 1.20.8 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,nouveau,nvidia,vesa 
  resolution: 1920x1080~144Hz, 1920x1080~60Hz 
  OpenGL: renderer: AMD RENOIR (DRM 3.37.0 5.7.1-050701-generic LLVM 10.0.0) 
  v: 4.6 Mesa 20.0.8 direct render: Yes 
Sorry about the delay. My computer, for whatever reason, stopped charging. I handed it back to the people at ASUS, and they repaired it under warranty. Took them a week. Not terrible. They said that they "replaced the motherboard".

At any rate, it seems that all problems have been solved by switching to this new kernel. My HDMI cable connects to my second monitor, and I no longer get Driver Manager warnings.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

The amdgpu driver is now loading and driving the integrated AMD GPU. If you are satisfied with using just that for graphics rendering, then this topic is finished. However, if you want to be able to switch to the more powerful Nvidia GPU in situations where more graphics processing power is needed, then some additional configuration is needed.

Follow the instructions in my second post in this topic. This is the same topic I listed in my first post, but you could not use them until the graphics hardware acceleration problem was resolved:
viewtopic.php?f=49&t=323641

In your first post, the Nvidia 440.100 driver was installed but now the 440.95.01 is listed, which doesn’t exist.
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