Wi-Fi and Bluetooth disabled

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banjoman
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Wi-Fi and Bluetooth disabled

Post by banjoman »

Today - yesterday was fine! - wi-fi and bluetooth are unavailable, I cannot turn them on on any GUI tool I seem to have.

I am running Mint 20.1 on a Sony Vaio laptop. I am not too familiar with terminal commands, however I have 2 outputs which may be useful...
:~$ iwconfig
pan1 no wireless extensions.

enp19s0 no wireless extensions.

usb0 no wireless extensions.

wlp7s0 IEEE 802.11 ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=off
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
~$ sudo lshw
*-network
description: Ethernet interface
physical id: 1
bus info: usb@2:1.1
logical name: usb0
serial: 2e:9d:3e:5c:12:1f
capabilities: ethernet physical
configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device ip=192.168.42.220 link=yes multicast=yes
Any advice to solve this gratefully received, thanks...
sleeper12
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Joined: Thu May 25, 2017 3:22 pm

Re: Wi-Fi and Bluetooth disabled

Post by sleeper12 »

Can you also post results of:

Code: Select all

 inxi -Fxxxz && rfkill list && mokutil --sb-state 
banjoman
Level 4
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Posts: 263
Joined: Thu Nov 11, 2010 4:46 am

Re: Wi-Fi and Bluetooth disabled

Post by banjoman »

Thanks for your response, here is output;
~$ inxi -Fxxxz && rfkill list && mokutil --sb-state
System:
Kernel: 5.8.0-43-generic x86_64 bits: 64 compiler: N/A
Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: Sony product: VPCEH1L8E v: C105K8E1 serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: Sony model: VAIO serial: <filter> BIOS: INSYDE v: R0180Z9
date: 04/28/2011
Battery:
ID-1: BAT0 charge: 34.3 Wh condition: 35.3/43.2 Wh (82%) volts: 3.7/10.8
model: Sony Corp. VGP-BPS26 type: Li-ion serial: <filter>
status: Discharging
Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M525
serial: <filter> charge: 100% (should be ignored) rechargeable: yes
status: Discharging
CPU:
Topology: Dual Core model: Intel Core i7-2640M bits: 64 type: MT MCP
arch: Sandy Bridge rev: 7 L2 cache: 4096 KiB
flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 22349
Speed: 998 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 971 2: 1001
3: 1013 4: 991
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
vendor: Sony driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0126
Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa
resolution: 1366x768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 3000 (SNB GT2)
v: 3.3 Mesa 20.2.6 compat-v: 3.0 direct render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio
vendor: Sony driver: snd_hda_intel v: kernel bus ID: 00:1b.0
chip ID: 8086:1c20
Sound Server: ALSA v: k5.8.0-43-generic
Network:
Device-1: Qualcomm Atheros AR9285 Wireless Network Adapter vendor: Foxconn
driver: ath9k v: kernel port: 4040 bus ID: 07:00.0 chip ID: 168c:002b
IF: wlp7s0 state: down mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Sony driver: r8169 v: kernel port: 2000 bus ID: 13:00.0
chip ID: 10ec:8168
IF: enp19s0 state: down mac: <filter>
Device-3: Qualcomm Atheros AR3011 Bluetooth type: USB driver: btusb
bus ID: 1-1.5:5 chip ID: 0cf3:3005
IF-ID-1: pan1 state: unknown speed: -1 duplex: unknown mac: <filter>
IF-ID-2: usb0 state: unknown speed: N/A duplex: N/A mac: <filter>
Drives:
Local Storage: total: 931.51 GiB used: 610.18 GiB (65.5%)
ID-1: /dev/sda vendor: Seagate model: ST1000LM024 HN-M101MBB
size: 931.51 GiB speed: 3.0 Gb/s rotation: 5400 rpm serial: <filter>
rev: 0002 scheme: MBR
Partition:
ID-1: / size: 91.17 GiB used: 15.02 GiB (16.5%) fs: ext4 dev: /dev/sda1
ID-2: /home size: 824.22 GiB used: 595.16 GiB (72.2%) fs: ext4
dev: /dev/sda5
Sensors:
System Temperatures: cpu: 51.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 223 Uptime: 5h 49m Memory: 7.72 GiB used: 1.95 GiB (25.3%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
0: sony-wifi: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: sony-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: yes
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
3: hci0: Bluetooth
Soft blocked: no
Hard blocked: no

Command 'mokutil' not found, but can be installed with:

sudo apt install mokutil
sleeper12
Level 15
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Posts: 5604
Joined: Thu May 25, 2017 3:22 pm

Re: Wi-Fi and Bluetooth disabled

Post by sleeper12 »

Your wifi is hard blocked is there a switch or Fn & F key to turn it on?
banjoman
Level 4
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Posts: 263
Joined: Thu Nov 11, 2010 4:46 am

Re: Wi-Fi and Bluetooth disabled [SOLVED]

Post by banjoman »

I did Google this, but found no reference to an F-key. I could only find instructions on using the Sony SmartLink Software that runs under Windows!

:oops: BUT, there was a simpler solution, on the front edge of the laptop there is a slider switch labelled Wireless with ON/OFF positions - it was off! I didn't know this was there, I must have inadvertently switched it off when I was handling the laptop.

Thanks for your help, it did point me in the direction of finding a computer key/switch as the cause of this...
sleeper12
Level 15
Level 15
Posts: 5604
Joined: Thu May 25, 2017 3:22 pm

Re: Wi-Fi and Bluetooth disabled

Post by sleeper12 »

Yep, it happens a lot, done it myself. Glad you found the switch. :)
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