Inateck USB 3.2 card freezes PC before boot

Questions about hardware, drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
Level 2
Level 2
Posts: 52
Joined: Tue Jan 08, 2019 10:27 am

Inateck USB 3.2 card freezes PC before boot

Post by Micromet »

Replacing my current 4-port Inateck USB 3.0 extension card with an Inateck Redcomets U25 USB 3.2 card (the one with 3 USB Type-A and 2 USB Type C connectors) caused my PC running Linux Mint 20.3 to freeze after the BIOS boot menu. Completely blank screens with just a single white "dash" in the middle of my left hand screen (I am operating dual screens) - left it like that for 5 minutes to see if anything happened - nope. Reverting to the original card and everything works fine. I note that while the original 3.0 card had a power input plug on the card the USB 3.2 card doesn't so it must be being powered from the motherboard itself - which is a Gigabyte GA-970A-DS3P. The Inateck website says that the latest board is compatible with Linux - although it doesn't state anything else - like which distributions.
User avatar
Level 7
Level 7
Posts: 1867
Joined: Fri Mar 24, 2017 12:33 am
Location: Frederickton NSW

Re: Inateck USB 3.2 card freezes PC before boot

Post by kato181 »

In terminal copy & paste the following command and post the results back here in between the code display brackets </> 5th icon above the text box.

Code: Select all

inxi -Fxz
Post Reply

Return to “Hardware Support”