LM 20.3 Mate: System randomly freezing

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astsu
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LM 20.3 Mate: System randomly freezing

Post by astsu »

Reviving this thread, did you find a good solution. Mine is also exactly the same problem.I am on MATE desktop. First time happened when I was opening a video file using vlc and second time when I was opening a docx file.I always run qbittorrent v4.3.9 whenever my machine is on and it was on both time when freezes happened. Similar to OP, I also don't know which log file to view.
P.S the system frequently randomly freezes for 5-10 sec too.

Code: Select all

System:
  Kernel: 5.4.0-121-generic arch: x86_64 bits: 64 compiler: gcc v: 9.4.0
    Desktop: MATE v: 1.26.0 info: mate-panel wm: marco v: 1.26.0 vt: 7
    dm: LightDM v: 1.30.0 Distro: Linux Mint 20.3 Una
    base: Ubuntu 20.04 focal
Machine:
  Type: Laptop System: Dell product: Inspiron 15-3567 v: N/A
    serial: <superuser required> Chassis: type: 9 serial: <superuser required>
  Mobo: Dell model: 0D53F5 v: A00 serial: <superuser required> UEFI: Dell
    v: 2.16.0 date: 08/18/2021
Battery:
  ID-1: BAT0 charge: 16.0 Wh (48.6%) condition: 32.9/41.4 Wh (79.4%)
    volts: 14.5 min: 14.8 model: LGC-LGC2.80 DELL 991XP6B type: Li-poly
    serial: <filter> status: discharging
CPU:
  Info: dual core model: Intel Core i5-7200U bits: 64 type: MT MCP
    smt: enabled arch: Amber/Kaby Lake note: check rev: 9 cache: L1: 128 KiB
    L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 726 high: 775 min/max: 400/3100 cores: 1: 697 2: 775
    3: 720 4: 715 bogomips: 21599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Dell driver: i915 v: kernel
    arch: Gen9.5 ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:5916 class-ID: 0300
  Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 M430 Radeon
    520 Mobile]
    vendor: Dell driver: radeon v: kernel arch: GCN 1 pcie: speed: 8 GT/s
    lanes: 4 bus-ID: 01:00.0 chip-ID: 1002:6660 class-ID: 0380
  Device-3: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo
    bus-ID: 1-5:4 chip-ID: 0c45:6a05 class-ID: 0e02
  Display: x11 server: X.Org v: 1.20.13 with: Xwayland compositors:
    1: marco v: 1.26.0 2: Compton v: 0.1~beta2+20150922 driver: X:
    loaded: modesetting,radeon unloaded: fbdev,vesa gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
    s-diag: 414mm (16.31")
  Monitor-1: eDP-1 model: BOE Display 0x0671 res: 1366x768 hz: 60 dpi: 101
    size: 344x194mm (13.54x7.64") diag: 395mm (15.5") modes: 1366x768
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.2.6
    direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9d71
    class-ID: 0403
  Sound Server-1: ALSA v: k5.4.0-121-generic running: yes
  Sound Server-2: PulseAudio v: 13.99.1 running: yes
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    vendor: Dell driver: ath10k_pci v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 168c:0042 class-ID: 0280
  IF: wlp2s0 state: down mac: <filter>
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
    driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: d000
    bus-ID: 03:00.0 chip-ID: 10ec:8136 class-ID: 0200
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  IF-ID-1: virbr0 state: down mac: <filter>
  IF-ID-2: virbr0-nic state: down mac: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 1-8:6
    chip-ID: 0cf3:e009 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down
    bt-service: enabled,running rfk-block: hardware: no software: yes
    address: <filter>
Drives:
  Local Storage: total: 238.47 GiB used: 137.33 GiB (57.6%)
  ID-1: /dev/sda vendor: A-Data model: SU800 size: 238.47 GiB
    speed: 6.0 Gb/s type: SSD serial: <filter> rev: 7AC scheme: GPT
Partition:
  ID-1: / size: 233.24 GiB used: 137.33 GiB (58.9%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 5.2 MiB (1.0%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 39.0 C pch: 40.0 C mobo: 39.0 C gpu: radeon
    temp: 32.0 C
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: apt: 2224
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http://packages.linuxmint.com una main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
    6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/qbittorrent-team-qbittorrent-stable-focal.list
    1: deb http://ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu focal main
Info:
  Processes: 216 Uptime: 11m wakeups: 1 Memory: 7.51 GiB
  used: 1.32 GiB (17.6%) Init: systemd v: 245 target: graphical (5)
  default: graphical Compilers: gcc: 9.4.0 alt: 9 Shell: Bash v: 5.0.17
  running-in: mate-terminal inxi: 3.3.19
Last edited by LockBot on Sun Jan 01, 2023 11:00 pm, edited 4 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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Pjotr
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Re: LM 20.3 Mate: System randomly freezing

Post by Pjotr »

Try this:
Update Manager - panel: View - Linux kernels
Install the latest kernel of the 5.15 series. Then reboot and test.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
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astsu
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Re: LM 20.3 Mate: System randomly freezing

Post by astsu »

Thank you for replying. I would to apologize to the mods for posting on another user thread. Won't happen in the future. Will try the new kernel and post my findings here.
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astsu
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Re: LM 20.3 Mate: System randomly freezing

Post by astsu »

The system has stopped hard freezing so far. Small freezing for 5-10 seconds occurs occasionally. But the 5.15 kernel introduced another issue. The screen is flickering from time to time.
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Pjotr
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Re: LM 20.3 Mate: System randomly freezing

Post by Pjotr »

Try this:
https://easylinuxtipsproject.blogspot.c ... html#ID5.2
(item 5.2)
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
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astsu
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Re: LM 20.3 Mate: System randomly freezing

Post by astsu »

My settings was already on marco + compton. Did the other things too. No progress
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