Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Questions about hardware, drivers and peripherals
Forum rules
Before you post please read how to get help
User avatar
DanielCoffey
Level 1
Level 1
Posts: 49
Joined: Mon Aug 31, 2015 10:39 am
Location: Ayrshire, UK

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by DanielCoffey »

I too can confirm that the workaround that gwi posted works exactly as expected. It is really nice to have the explanation too.

I downloaded the two files from the links into my Downloads folder, opened a Terminal, changed directory to Downloads, ran the cut'n'paste command and grabbed the 3.19 Kernel. Once I restarted into the new Kernel, the tablet was instantly picked up, in the correct orientation (I too am a leftie) and had all my previous settings retained.

Thanks to gwi for the research on this.
Caselabs S8: Intel i7-7700K / 32Gb DDR4 3000 / ASUS 780 Ti 3Gb / WD Red 4x 8Tb, Samsung 850PRO 512Gb, Samsung 960PRO 1Tb / Dell U2715H 27" 2560x1440 / Corsair AX860I / APC SMT1500I / unRAID Plus 6.3.5
pirohmaniac
Level 1
Level 1
Posts: 1
Joined: Sat Dec 26, 2015 7:04 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by pirohmaniac »

New Mint User here and Loving it so far. GWLs post also fixes the issue an my Asus ep121 Slate PC.
theripper73777
Level 1
Level 1
Posts: 1
Joined: Sun Dec 21, 2014 6:05 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by theripper73777 »

I am having same the issue with Wacom draw and Linux Mint 17.3. Recently purchased for my daughter. My Linux box does not see it. I updated to kernel 4.2.0-22 rebooted and still no luck. What am I missing? my lsusb shows the tablet.
User avatar
DanielCoffey
Level 1
Level 1
Posts: 49
Joined: Mon Aug 31, 2015 10:39 am
Location: Ayrshire, UK

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by DanielCoffey »

The post by gwi in this thread dated 22 Dec has the solution. There are two files to download and unpack and a terminal command to copy/paste.
Caselabs S8: Intel i7-7700K / 32Gb DDR4 3000 / ASUS 780 Ti 3Gb / WD Red 4x 8Tb, Samsung 850PRO 512Gb, Samsung 960PRO 1Tb / Dell U2715H 27" 2560x1440 / Corsair AX860I / APC SMT1500I / unRAID Plus 6.3.5
Metal Mick
Level 2
Level 2
Posts: 76
Joined: Fri Oct 12, 2012 1:11 am

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by Metal Mick »

In Mint 17.3, I was having the same issue with the applet not detecting the connected tablet.

GWI's solution worked a treat. Kudos! Very much appreciated.
m4k
Level 1
Level 1
Posts: 1
Joined: Wed Jan 06, 2016 8:54 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by m4k »

dwi's fix also worked for me. Thanks much dwi!
koetzu
Level 1
Level 1
Posts: 2
Joined: Sat Jan 30, 2016 5:32 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by koetzu »

hi, i am a relatively new linux user and i am having a problem installing the libwacom packages. i have tried installing them from the downloads folder via the terminal but i get the following errors.:

Code: Select all

$ sudo dpkg -i libwacom2_0.11+dfsg-0ubuntu1_amd64.deb libwacom-common_0.11+dfsg-0ubuntu1_all.deb
[sudo] password for richard: 
dpkg: error processing archive libwacom2_0.11+dfsg-0ubuntu1_amd64.deb (--install):
 cannot access archive: No such file or directory
dpkg: error processing archive libwacom-common_0.11+dfsg-0ubuntu1_all.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 libwacom2_0.11+dfsg-0ubuntu1_amd64.deb
 libwacom-common_0.11+dfsg-0ubuntu1_all.deb
Also when i try installing them through the package installer i get another error. it says that it breaks the previous package or something. i was going to remove the old package but it has a lot of dependencies apparently and as i said i am pretty new to this. so if someone could help me with this i would really appreciate it.

thanks.
koetzu
Level 1
Level 1
Posts: 2
Joined: Sat Jan 30, 2016 5:32 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by koetzu »

Ok, I didn't realize i had to open the terminal from inside the downloads folder. That was the problem. :oops:
User avatar
phoinx
Level 1
Level 1
Posts: 9
Joined: Sun Apr 24, 2011 12:46 pm
Location: Brasilia, DF, Brazil

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by phoinx »

Thanks gwi! Your solution worked for me.
(Btw, found this topic and solution through this video: https://youtu.be/4dQh2bbBhLQ.)
gwi wrote:Thanks to someone at the linuxwacom discussion list I have the settings applet working. Here are the explanation and instructions:

It looks like the installed version of libwacom (0.8) ignores tablets
which are connected on the HID bus (which is where Wacom tablets are
connected starting with Linux 3.17). Upgrading to libwacom 0.10 or
later should fix the issue. Although Mint doesn't seem to offer a
"vivid" version of this package like it does for the X driver, I've
had luck just using the upstream Ubuntu packages. Download the DEB
packages available at the links below and install them with

Code: Select all

sudo dpkg -i libwacom2_0.11+dfsg-0ubuntu1_amd64.deb libwacom-common_0.11+dfsg-0ubuntu1_all.deb
The panel should start working after a restart (or maybe just a logout/login).

libwacom2
libwacom-common

Maybe this will help others like it did help me.
Gigabyte GA-970-DS3P / AMD Athlon II x3 425 2.7GHz / Kingston 16GB DDR3 1333MHz / NVIDIA GeForce GTX 550 Ti (2GB) / Linux Mint 17.3 Cinnamon 64-bit
entr
Level 1
Level 1
Posts: 12
Joined: Sun Feb 01, 2015 8:59 am

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by entr »

Those packages fixed tablet settings for me but mintupdate is dead ever since.
gwi
Level 2
Level 2
Posts: 88
Joined: Mon Jun 04, 2012 4:20 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by gwi »

What do you mean with that? Do you have to refresh the package list manually?
I have had to do that always. I switched from Ubuntu when Mint 13 was the active version.
In Ubuntu I would automatically get update notifications. In Mint I always have to press the Refresh button in the Update application.
Since I did not have the Intuos tablet at that time, for me personally I don't think there is a connection.
Regards,

George

Linux Mint 20.1 Ulyssa Cinnamon 64-bit, Asus Vanguard B85, Intel Core i7 4770S
User avatar
munkitkat
Level 1
Level 1
Posts: 7
Joined: Fri Mar 11, 2016 3:40 am

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by munkitkat »

I have the 3.16.0-50 Kernel and my Intuos4 M tablet is correctly identified. Since 17.2 is based on the 3.16 kernel, I would consider trying to stay on that revision... although 17.3 is not too far off. :)
mthogan
Level 1
Level 1
Posts: 1
Joined: Tue May 03, 2016 7:55 pm

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by mthogan »

gwi wrote:Thanks to someone at the linuxwacom discussion list I have the settings applet working. Here are the explanation and instructions:

It looks like the installed version of libwacom (0.8) ignores tablets
which are connected on the HID bus (which is where Wacom tablets are
connected starting with Linux 3.17). Upgrading to libwacom 0.10 or
later should fix the issue. Although Mint doesn't seem to offer a
"vivid" version of this package like it does for the X driver, I've
had luck just using the upstream Ubuntu packages. Download the DEB
packages available at the links below and install them with

Code: Select all

sudo dpkg -i libwacom2_0.11+dfsg-0ubuntu1_amd64.deb libwacom-common_0.11+dfsg-0ubuntu1_all.deb
The panel should start working after a restart (or maybe just a logout/login).

libwacom2
libwacom-common

Maybe this will help others like it did help me.
I went to the above links to get the files to download and I got an error that says "two or more packages specified (libwacom2 vivid)." What does that mean.
User avatar
DanielCoffey
Level 1
Level 1
Posts: 49
Joined: Mon Aug 31, 2015 10:39 am
Location: Ayrshire, UK

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by DanielCoffey »

The packages have changed since this post was written.

If you look at the Ubuntu >> Packages link near the top of that page you can conduct a Search for Keyword : libwacom2, Distribution : any. You will then get shown a list of versions of that package. I chose Wily (version 0.15) rather than Trusty since it was the nearest newest version from when this forum post was written. You will need to do the same with libwacom-common. Save rather than Run. I ended up with the two files in my Download folder.

Once I opened a Terminal Window there, I ran (check the file names against the versions you downloaded)...

Code: Select all

sudo dpkg -i libwacom2_0.15-1_amd64.deb libwacom-common_0.15-1_all.deb
One reboot and the tablet is back.
Caselabs S8: Intel i7-7700K / 32Gb DDR4 3000 / ASUS 780 Ti 3Gb / WD Red 4x 8Tb, Samsung 850PRO 512Gb, Samsung 960PRO 1Tb / Dell U2715H 27" 2560x1440 / Corsair AX860I / APC SMT1500I / unRAID Plus 6.3.5
User avatar
karlchen
Level 21
Level 21
Posts: 14613
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: Mint 17.2 No Tablet Detected (wacom) [Kernel 3.19 issue]

Post by karlchen »

<moderator on>
Split cptX's post off from this thread, which had not had a reply for 2 years. New thread can be found here: Mint 18.2 Wacom Tablet does not work [Kernel 4.13].
</moderator off>
Image
Linux Mint 19.3 64-bit Cinnamon, Total Commander 10.00 64-bit
The Prophet's Song
Locked