Frozen in reboot and shutdown

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
User avatar
aldao
Level 1
Level 1
Posts: 27
Joined: Wed Nov 18, 2015 4:36 pm

Frozen in reboot and shutdown

Post by aldao »

I installed 17.3 x64 in Acer aspire E15 Start 4 Gb ram dual core Intel Celeron

The system in reboot does not power off its be quiet in black screen but ON In x32 arquitecture is identic problem

Tell me what i can do for solution. Thanks.

User avatar
austin.texas
Level 20
Level 20
Posts: 12048
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: Frozen in reboot and shutdown

Post by austin.texas »

I do not understand the question.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018

User avatar
aldao
Level 1
Level 1
Posts: 27
Joined: Wed Nov 18, 2015 4:36 pm

Re: Frozen in reboot and shutdown

Post by aldao »

austin.texas wrote:I do not understand the question.

The system freezes on having extinguished or to restart, does not cut the electrical supply Can you understand me now?

User avatar
austin.texas
Level 20
Level 20
Posts: 12048
Joined: Tue Nov 17, 2009 3:57 pm
Location: at /home

Re: Frozen in reboot and shutdown

Post by austin.texas »

I do understand the question after reading your other post in spanish.
I can only suggest that you try a newer kernel.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018

User avatar
aldao
Level 1
Level 1
Posts: 27
Joined: Wed Nov 18, 2015 4:36 pm

Re: Frozen in reboot and shutdown

Post by aldao »

austin.texas wrote:I do understand the question after reading your other post in spanish.
I can only suggest that you try a newer kernel.
I tried 3 kernels but i dont obtain results, the problem is USB 3.0 Not compatible with kernel. Turn off 3.0 in bios problem finished. Ty very much

Post Reply

Return to “Hardware Support”