Slow USB 3.0 Kingston DataTraveler problems.

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SuperSapien
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Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

I don't know if I'm putting this topic in the right place or not. But for a while now I've been having issues with my Kingston DataTraveler 3.0 thumbdrives, where they're slow on Linux but on Windows when I plug them into the USB 3.0 port it takes more than a few seconds for Linux to recognize my them but Windows its instant in fact I have this one Kingston DataTraveler 3.0 thumbdrive that only works with USB 2.0 on Linux but works fine on Windows USB 3.0.
Whats going on here? MY only guess is that there's some drivers missing for Linux Mint 17.2.
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catweazel
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by catweazel »

Check your BIOS settings for a xHCI handoff option. If you find it and it isn't enabled, enable it. If that doesn't help, start a terminal and post the output of this command:

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inxi -Fxz
Enclose the results in code markers, which you can select from the mini toolbar above the textbox where you type your reply. Note that F in -Fxz is an upper case F. Also post the output of this command in a separate code block:

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lsusb
"There is, ultimately, only one truth -- cogito, ergo sum -- everything else is an assumption." - Me, my swansong.
SuperSapien
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

catweazel wrote:Check your BIOS settings for a xHCI handoff option.
How do I do that?
My motherboard is a Asus B85M-E/CSM BTW I using UEFI.
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catweazel
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by catweazel »

SuperSapien wrote:
catweazel wrote:Check your BIOS settings for a xHCI handoff option.
How do I do that?
You start by consulting your motherboard manual.
"There is, ultimately, only one truth -- cogito, ergo sum -- everything else is an assumption." - Me, my swansong.
SuperSapien
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

catweazel wrote:
SuperSapien wrote:
catweazel wrote:Check your BIOS settings for a xHCI handoff option.
How do I do that?
You start by consulting your motherboard manual.
OK I went into my UEFI and found two things Intel XHCI Mode (automatic) and EHCI Hand-off (disabled). I'm not sure which one because I don't have the manual for my motherboard. :(
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catweazel
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by catweazel »

If xHCI is set to auto then it's probably enabled however you can see if you're able set it to manual or enabled, and if so, set it. If that doesn't help, try with EHCI handoff enabled.

If you need additional help you're going to have to take the rest of the advice I initially posted.
"There is, ultimately, only one truth -- cogito, ergo sum -- everything else is an assumption." - Me, my swansong.
SuperSapien
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

catweazel wrote:If xHCI is set to auto then it's probably enabled however you can see if you're able set it to manual or enabled, and if so, set it. If that doesn't help, try with EHCI handoff enabled.

If you need additional help you're going to have to take the rest of the advice I initially posted.
Well I tried setting XHCI Mode from from Smart Auto to Enabled and it didn't make a difference. Enabling EHCI Hand-Off made a slight difference.
BTW those codes you listed above. Do I have to be in a admin account to use them? :?:
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catweazel
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by catweazel »

SuperSapien wrote: BTW those codes you listed above. Do I have to be in a admin account to use them? :?:
No. If you did have to have admin rights they would have been preceded by sudo.
"There is, ultimately, only one truth -- cogito, ergo sum -- everything else is an assumption." - Me, my swansong.
SuperSapien
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

Code: Select all

Host: mk2minty-All-Series Kernel: 3.13.0-107-generic x86_64 (64 bit, gcc: 4.8.4) 
           Desktop: KDE 4.14.2 (Qt 4.8.6) Distro: Linux Mint 17.2 Rafaela
Machine:   System: ASUS product: All Series
           Mobo: ASUSTeK model: B85M-E version: Rev X.0x Bios: American Megatrends version: 3505 date: 11/28/2016
CPU:       Quad core Intel Core i5-4570 CPU (-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 25540.6 
           Clock Speeds: 1: 800.00 MHz 2: 2000.00 MHz 3: 800.00 MHz 4: 1000.00 MHz
Graphics:  Card: NVIDIA GK104 [GeForce GTX 760] bus-ID: 01:00.0 
           X.Org: 1.15.1 drivers: nouveau (unloaded: fbdev,vesa) Resolution: 1920x1080@60.0hz 
           GLX Renderer: Gallium 0.4 on NVE4 GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio:     Card-1: Intel 8 Series/C220 Series High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
           Card-2: NVIDIA GK104 HDMI Audio Controller driver: snd_hda_intel bus-ID: 01:00.1 
           Sound: Advanced Linux Sound Architecture ver: k3.13.0-107-generic
Network:   Card-1: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi ver: in-tree: bus-ID: 04:00.0
           IF: wlan0 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
           driver: r8169 ver: 2.3LK-NAPI port: d000 bus-ID: 03:00.0
           IF: eth0 state: down mac: <filter>
Drives:    HDD Total Size: 3000.6GB (2.2% used) 1: id: /dev/sda model: ST2000DM001 size: 2000.4GB 
           2: id: /dev/sdb model: ST1000DM003 size: 1000.2GB 
Partition: ID: / size: 1.8T used: 62G (4%) fs: ext4 
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 30.0 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 181 Uptime: 3 min Memory: 939.8/15943.9MB Runlevel: 2 Gcc sys: 4.8.4 
           Client: Shell (bash 4.3.11) inxi: 1.9.17 

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Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 046d:c31c Logitech, Inc. Keyboard K120
Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 003 Device 004: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
phd21
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by phd21 »

Hi "SuperSapien",

I just read your post and the good replies to it. Here are my thoughts on this as well.

1.) Here is a recent post on this topic.
viewtopic.php?f=49&t=255648

Console Terminal command to remove the USB buffer limit.

Code: Select all

sudo tee /sys/module/usbcore/parameters/usbfs_memory_mb >/dev/null <<<0

2.) I would recommend upgrading your system to Linux Mint KDE 17.3 through the Mint Update Manager.

3.) I have found with KDE, that you can check the System Settings -> Removable devices, to see what you have there. Please post a screenshot to us here in this forum.

You can enable these settings if they are not, and then checkmark the sections with your USB sticks, click Apply. It really helps to have different unique volume labels for each USB stick, and or USB drives.

I have also found that KDE (especially on Linux Mint 18.x (based on Ubuntu 16.04)) remembers removable drives including USB sticks, so temporarily unchecking (disabling) these options at the top, clicking Apply, helps when re-using or re-formatting USB sticks. You can re-enable them after creating and testing your USB sticks. For example, I only have a couple USB sticks at the moment, but I test various Linux Mint systems, other OS's, bootable utilities, and USB creator applications on them with and without persistence, if I create one for Cinnamon 18, and then want to reuse it for Linux Mint Mate or KDE or Xfce, KDE remembers what it was even after reformatting it unless I temporarily disable these Removable Device settings, then it works great. I do re-enable them afterwards though.

See this post and my replies for screenshots
viewtopic.php?f=90&t=255774

Hope this helps ...
Phd21: Mint 20 Cinnamon & KDE Neon 64-bit Awesome OS's, Dell Inspiron I5 7000 (7573, quad core i5-8250U ) 2 in 1 touch screen
SuperSapien
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Re: Slow USB 3.0 Kingston DataTraveler problems.

Post by SuperSapien »

phd21 wrote:Hi "SuperSapien",

I just read your post and the good replies to it. Here are my thoughts on this as well.

1.) Here is a recent post on this topic.
viewtopic.php?f=49&t=255648

Console Terminal command to remove the USB buffer limit.

Code: Select all

sudo tee /sys/module/usbcore/parameters/usbfs_memory_mb >/dev/null <<<0

2.) I would recommend upgrading your system to Linux Mint KDE 17.3 through the Mint Update Manager.

3.) I have found with KDE, that you can check the System Settings -> Removable devices, to see what you have there. Please post a screenshot to us here in this forum.


Removable devices.png
Hope this helps ...
If I upgrade to Linux Mint KDE 17.3 through the Mint Update Manager will have to back up my files/data at all? Or will all of my data/files remain intact? :?:
And I'll have to give

Code: Select all

sudo tee /sys/module/usbcore/parameters/usbfs_memory_mb >/dev/null <<<0
a try. :)
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